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Head office
Germany
29 years on the market
Founded in 1997
2000000 clients
Telephone
Servers Location
Control Panel
Plesk
Expert review
0.0
1000 place among
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User reviews Strato.de - 3
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David GOne of my Clients hosted a basic Wordpress website with them but I never had any issues with their servers. The site loaded as it should do. Prices are cheap and I am happy with them. They offer higher-valued services too. Maybe others have different experience but I can't see any reason why I would not recommend them to others.Suela ZeqoWhile looking to host some of my projects I discovered Strato.It offers cheap plans for shared hosting and also for WordPress hosting.I hosted one of my projects on their shared hosting plan and did have some downtime.I reached customer support and they did not replied.Than on day to my surprise they had updated my instance without ever letting me know.It caused a lot of problems, and that was the moment I moved to another hosting provider.Later I discovered that they offer to opt out of auto update but it was already too late.I do not suggest it for critical mission hostingAlban MulakiPreviously the quality of the team was superb and a reason I had a number of services/packages with Strato. They have dropped any form of telephone support and this, coupled with the very unclear nature of their comms - emails rely on you opening an attachment and then login into an account mean it is now stressful to deal with them in the event of any issues. They attempt to respond to a form submitted (no ability to email support) within 24 hours, but a simple conversation that could previously have been resolved in minutes can now take days as I recently discovered. This highlights another issue, they seem to have some kind of manual billing systems which do not adequately link credit cards within an account to invoices - they only recently allowed credit cards to automatically bill year on year!
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