Hostings
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HostMonster.com

HostMonster.com review


Hostings.info rating
3.9
User rating

Information

Head office
en flag

United States of America

25 years on the market

Founded in 2001

1700000 clients
Address

HostMonster 5335 Gate Pkwy 2nd Floor Jacksonville, FL 32256, USA

Servers Location
en flag
Control Panel
cPanel
Expert review

Expert review summary

3.9

244 place among

other companies
Evgeniy Burovinskiy
Evgeniy Burovinskiy

Hosting Expert (work experience 10 years)

updated Aug 15, 2024

Fine

First impression

The website design looks simple and a bit outdated. The plan descriptions contain all of the necessary package details. The website is easy to navigate. Shared hosting include a lot of features and come at an affordable price at the moment as the company is running a promo. But the regular price is higher than average: from $10.99 to $27.99 per month. On the other hand, HostMonster supports video and audio streaming. Most hosting providers restrict streaming even for VPS and Dedicated servers, not to mention shared hosting packages.

VPS servers look nice at first sight: the packages are not large (from 30 Gb to 160 Gb) but not expensive (from $19.99 to $59.99 per month). But when you take a closer look, you can see that this pricing may be applied only if you purchase the server for three years. The monthly pricing is almost twice as much as the promotional one.

As for Dedicated servers, they are quite weak but cheap (at first glance). During checkout you can see that the situation is similar to VPS servers: only the promo pricing is indicated on the website and the regular pricing is much more higher. Moreover, the processors they use are quite old. The most expensive package includes 4 CPU cores (Intel Xeon E3-1230 v2 processor, already discontinued), 16 Gb RAM, 15 TB bandwidth and 1000 Gb disk space. The regular cost is $199.99/mo, which is way too much for a server like this.

All packages include one free domain.

Trial period

HostMonster does not offer a trial period but you can get a full refund for any hosting package within 30 days after the purchase.

Billing cycle

Shared packages have annual, biennial and triennial billing cycles. VPS and Dedicated servers have monthly, quarterly, semi-annual, annual, biennial and triennial billing cycles.

Control panel

cPanel is available for all types of hosting.

Limits

Even though it is stated that Shared hosting packages have unlimited disk space, the number of inodes (files and folders) is limited to 200 000. You can add up to 5000 databases with 10 Gb total disk space usage. Meaning that you will be able to host only a small project with this type of hosting. That’s why we recommend to check the company’s ToS before purchasing a Shared hosting package as they contain more specific information than the plan descriptions. VPS and Dedicated servers limits are indicated in the plan descriptions.

Security

The company offers a firewall and basic anti-DDoS protection. You can also purchase SiteLock and CodeGuard at an additional cost. The first tool is an antivirus and malware scanner and the second one is a monitoring and backup creation tool. Automated backup is offered only for two of Shared hosting packages. So, you have to handle this on your own.

OS

CentOS runs on Shared hosting servers. Debian, CentOS or Ubuntu can be installed on a VPS or Dedicated server.

Support

The company offers 24/7 chat and phone support. The representatives are quick, very proactive but not very attentive and accurate. The knowledge base looks all right.

Conclusion

The company has its pros and cons. In general, they offer services at a very average level. The regular pricing is quite high. Their biggest plus is that they do not restrict video and audio streaming for Shared packages, unlike other providers. On the other hand, these packages are limited to 200 000 inodes, so you will not be able to fully benefit from this feature.

Domains

.academy
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.actor
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.agency
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.associates
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.bar
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.bargains
NaNUndefined / year
.bid
NaNUndefined / year
.bike
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.biz
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Free
.blackfriday
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.boutique
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.build
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Tests-Hosting plan: Basic Web Hosting (7 USD per month)

Uptime
Great

100 %

Hosting provider uptime (per month)

17 place among other companies
Performance
Great

0.269 seconds

Sum of execution times of 4 types of math, string, loop and if-else operations 9999 times each, 100 database operations, and writing and reading a 30MB file using php.

1 place among other companies
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Php configuration

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Download speed

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Support

31 minutes

The waiting time for our experts to respond to technical support.

User reviews HostMonster.com - 57

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Jordan JonesPlaying catch up - HostMonster is a very well known brand, they focus around a single product range with a 'go pro' upsell but they seriously need to adapt and grow the offering. The packages outline 'Performance: Standard' with a rather expensive upgrade to increase this but there's no clear specs on what this offers. The standard performance packages, not too bad but they just don't stack up in performance vs the huge competition they have.I tested the standard performance when doing some work for a customer, for the price? You can get much better with various other providers which unfortunately makes it not great value for money.Danilo AbreuI had the experience with HostMonster in 2012, they provide an average service for the price they charge, that is, in terms of providing what I bought, the server had no security problems, because it has many tools that I was able to use to protect the site from DDOS attacks, SQL injection, etc. The awful experience was with their support, I had some problems when I tried to install a Wordpress plugin that they blocked, when I tried to contact support for clarification, they presented different reasons to justify this action, they were unclear and I didn't have the clarification I would like to have, I would not recommend their service, as they also hide fees from the customer.Berroney Campbell Jr.Despite the extra features and the add-ons HostMonster provide their website is very slow which makes having extra features useless. Pricing is below average so i guess that's a plus, whats also a plus its cPanel control panel is easy to use even for a person who isn't a big techie person. Make no sense you try registering more than one domain because they don't offer that.Aieshah ShahDespite offering a 30-day money-back guarantee and a reasonable price I will still not recommend host monster. Their plans are very limited you can not do much about it. And their basic account only offers a single website with just 5 email accounts which were not suitable for my clients so I moved their website ho Bluehost. Plus that plan does not offer any marketing promotions so no point hosting your website with such company who offers very little.Their website is not user friendly they need to work on their user experience.Dan BechtoldHostMonster I can't recommend despite all the cool features and addons they may have. I have only been with them for a few months before I pulled my site to another provider. The sites took to long to load and those addons / features didn't really turn out to be worth it. I felt my sites were limited and restricted even on some of my most basic sites therefore making me wanting to leave.Dadson TOne of the many reasons that convinced me to jump ship to HostMonster was the extra features and add-ons the provider offers. The company also has free domain transfer and a site builder as well. Unfortunately, they lack monthly hosting plans and the managed WordPress option.Syed Sohail BalkhiI used Hostmonster services but I didn't continue with them, I had no big issue, their service looks ok to me, server and uptime is also fine but I didn't like their website I feel it is not user friendly like another company has, this was the only reason of not continue.Rubina AnjuThis is one of my Favorite web Host right now. I'm using it for about three months, and Trust me, this host provides you The Best support service for your website. And the speed and reliability is good enough to go on with. you may face some downtime, but that doesn't take long, otherwise their pricing are justifiable for the features they're giving you. You may get better reliability for lower prices on some other hosts, won't get this kind of amazing Customer care and support with them. that's all for my experience.Hafiz EhsanBeing a Website Developer I have developed about 150 websites on different platforms like WordPress, shopify, Magento and i found this hosting superb for any kind of website either you have blog website or large eCommerce website HostMonster.com is supper fast.Dénes SzékelyThe price is great. Not the cheapest, but still below the average. And this tells most of the story - most of the features/services are also not that great - but still acceptable. If you are seeking an affrodable hosting for a relatively simple, not too demanding site, then you will find here what you might need. Don't ask for more ;) The strongest point is the support - but you will probably need it.Kiairra Monet WinchesterHostmonster only offers 1 domain, which is a big red flag to me. I build many sites, which require me to be able to register more than one domain name per account. Hostmonster doesn't offer this. Their choice plus plan is the second to most expensive plan they offer, but it isn't worth it because other hosting sites have more features for the same or cheaper price. I wouldn't recommend hostmonster, especially if you build many sites.Saddam KassimAfter using their VPS server for almost 6 months, I am slightly not happy with their performance. They offer fully Managed Hosting with cPanel but honestly the quality is not that good at all. Most of the time I faced my site downtime which resulted in losing my customers and also the page loading speed is not that fast as expected.Talking about their customer support then yes they are good but either unfortunately or due to any technical issues on their server but I dealt with a lot of issues. So, I do not recommend hostmonster.
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