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Freehost.com.ua

Freehost.com.ua review


Hostings.info rating
3.5
User rating

Information

Head office
en flag

Ukraine

23 years on the market

Founded in 2003

168448 clients
Address

Blvd. Taras Shevchenko 36b, Kyiv, Ukraine

Servers Location
en flag
en flag
Control Panel
DirectAdmin
HestiaCP
CentOS Web Panel
Expert review

Expert review summary

3.5

435 place among

other companies
Dmytro Sokol
Dmytro Sokol

Hosting Expert (work experience 17 years)

updated Nov 13, 2024

The first impression: It's a standard hosting provider

When you look at Freehost's home page, you can see that it's high quality and the provider is solid. And that's true, because they are one of the three largest Ukrainian hosters. But the information on the site is not very easy to access, many additional rules and restrictions are hidden, which for the beginner can be very difficult. During our testing, Freehost showed good results, but on the forums you can find a lot of negative feedbacks, related to the servers freezing or slowing down. By the way, these reviews are even on the hosting provider's own forum.

Trial period - 7 days + Moneyback guarantee

We tested 7 days for free, plus you get 30 days in order to get your money back if the hosting quality is not acceptable.

Registration - we like it

Registration occurs during the process of ordering the service, you need to fill in a few fields, and the whole process was understandable and convenient.

Payment

You can pay in the following ways: bank, card, Webmoney, and Pay Cash.

The control panel is their design

A good and convenient control panel, nothing more to say.

Technical support - competent

Here the situation from the first paragraph holds true - we liked the support, but there are a lot of complaints from users. The support works around the clock via the Kiev phone number, there is also email, Skype and even ICQ. But there is no LiveChat available.

Conclusion

Yes, Freehost is a good provider, yes - we liked it, but considering the numerous complaints, we come to the conclusion that it is only worth buying this hosting based on specific needs of your site.

Domains

.agency
NaNUndefined / year
.biz
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.camp
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.city
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.com
NaNUndefined / year
.education
NaNUndefined / year
.eu
NaNUndefined / year
.fish
NaNUndefined / year
.guru
NaNUndefined / year
.info
NaNUndefined / year
.life
NaNUndefined / year
.name
NaNUndefined / year
Free

User reviews Freehost.com.ua - 56

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Aleksey VetrinskiyFirstly, the name is misleading - there is nothing free there. And not even the cheapest. The control panel is very tricky, without help from technical support you will not understand what is what. Tech support is relatively good. Operations related to domains are also very tricky - making a transfer can take more than one week.Viktor YurievichHosting wants to put one point, but not according to the characteristics proposed here, so I put the rating conditionally, which corresponds to reality, but I sincerely do NOT recommend hosting.First deception:On the main page in the conditions they write about one PHP limit, and at the stage of placing an order it turns out that it is 5 times less.Second deception:An announced test period is not in the plan. That is, test access is not provided natively, as other hosting companies do.I was indignant and wrote them an email about the test period. My question was ignored and instead they asked for a selfie with a passport. They explain that the country is at war. I wouldn't have any questions if all hosts did this or if they were the best. But for the first time I hear about such a requirement and after many micro-disappointments - sorry, I don’t believe it and I won’t send a selfie. How do I know that there are no lies, for example, about the size of the SSD or something else. I haven't had time to register yet, but have I already encountered a scam?MaksimI have been working with them for over 11 years. During this time, the company has grown and become even better, it has its own DC and many plans.I recommend!Alexander ShatkovskyWe have been hosting the site for a long time, since 2010. During this time, migrated to a new server.Our sites are still working. In 10 years, there has only been one major mail server failure. Everything was restored in one day. I had experience with another well-known Ukrainian hosting and there were more cases of problems due to the hosting fault.Reliability is good here, support usually resolved all issues quickly.Volodymyr VlasenkoI have been using this hosting for the eighth yearThere are probably few alternatives in terms of the price/quality ratio in UA-IX.I am completely satisfied, we continue to workVladislav YaremenkoI have been using their hosting since the end of 2019.Everything is fine.Hosting ordered for 1 year.Therefore, I received the domain for free. All clear.The support team helps with everything.Competent and patient.But you also need to Google yourself, you will be smarter)))In general, everything is okay.Thank you.AlexanderReliability, of course, isn't very good. But for the price to quality ratio, it's a good choice.RomaThe control panel isn't easy to use! The FAQs are very bad.The file manager performs all operations with the browser, which means that to unpack the archive on the server, everything has to go through the browser (!) And this doesn't even guarantee the files are unpacked in the correct format! After the archive unpacked hundreds of folders with incomprehensible names at the root of the site, I didn't even try to use this file manager - it is useless!Database recovery isn't working properly. There was a situation when, after the restoration of the database, it turned out that half of the database had been recovered, and the second half wasn't. There were also problems with restoring the database "for yesterday" - it wasn't clear what period was restored.Support is rude! There was a bug in the control panel so I called tech support. They started to lie, said it was my mistake, then they fixed the mistake. Also, a colleague had a situation where their domain was registered with a grammatical error, after that one, they had to register another one - and they didn't get their money back.AlexanderI hosted my site here for six months. During this period, I didn't notice any serious failures of the server. Once, there was a delay for about 5 minutes. I didn't particularly learn the control panel, I just created several mailboxes, set up spam filters for them, created error pages and an additional ftp account. It wasn't difficult to do all this.VitaliyNice enough hosting. Very responsive tech support. Good ratio of price/quality.Jane T.This is the third year I've been using this hosting. The first two years there were a lot of problems with lag time and random disconnections, but problems were usually resolved in less than an hour. Although it was rather long and unpleasant to deal with them, tech support did exist. The last six months though, it seems that technical support was disbanded and an illiterate, sleeping retiree has been employed in their place. The answer is always the same - "Everything is OK", although pictures aren't loaded at all, and the forum is slow. They treat their customers like dirt. Everything that Dmitry wrote - I support 100%, I have the same feelings for this hosting.DmitriySeveral of my sites are hosted on their virtual servers. What can I say? It's not the worst hoster, but it's also not ideal. They play the fool beautifully when the site has problems. They don't appreciate their clients... When you ask for a refund, all you get is greedy silence in return. And even if a refund isn't possible (for services already rendered), at least you could show a little appreciation for the client, but nope. It's just leave if you don't like it.
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