💢Does iPage offer refunds?

iPage has a 30-day money-back guarantee covering 'all basic hosting fees.' 'Domain registration fees, setup fees, or any fees for additional Services' are excluded. That's a very standard guarantee, but there are a couple of exceptions you need to know about. The first is the guarantee is valid for PayPal and card only; keep that in mind when you're paying. The second is only first-time hosting accounts are eligible. If you've had an account before, canceled and signed up again, you won't be able to claim a refund.

✳️Does iPage have an uptime guarantee?

iPage quotes a '99.9% uptime guarantee' for its shared hosting packages. We found no website documentation to explain what this meant, though, how it was calculated, what counts as downtime, what doesn't, and whether you might receive any compensation if the target isn't achieved. The end result is that although iPage says it has an uptime guarantee, there's no way to assess whether it meets the 99.9% figure or not, making it essentially meaningless.

✅Where are iPage's data centers?

The iPage website says the company uses two data centers, but doesn't give any further details. We entered our server IP address at iplocation.net to find out more, and the site checked it with eight geolocation services. Everyone said our server was in Jacksonville, Florida.

Hostings

...

IPage.com

IPage.com review

30 days money-back guarantee

Hostings.info rating

3.5

User rating

3.576 reviews

Information Expert review Plans Domains User reviews

Information

Head office

United States of America

28 years on the market

Founded in 1998

2000000 clients

1.1% market

Telephone

+1 877-472-4399

E-mail

compliance@ipage-inc.com

Servers Location

Control Panel

cPanel

Custom-built

Expert review

Expert review summary

3.5

440 place among

other companies

Lorienz Galarpe

Web-developer (work experience 9 years)

updated Jul 17, 2025

First impression

iPage is a budget web hosting company with close to 25 years in the business, and more than a million websites on its platform.

iPage is owned and run by Newfold Digital (formerly known as Endurance International Group), the company who also owns big-name hosting competitors like Bluehost and HostGator.

iPage has seriously cheap shared hosting, and if you just want to learn the basics, master WordPress, maybe create a simple family site, it might just be enough. But beware: it's also slow, awkward to use, with no VPS or dedicated upgrade path if your site grows, and if you've any even faintly serious web ambitions you'll be far better off elsewhere.

WebsiteBuilder is included free with all of their hosting plans, and could be the easiest way to get your site online, with no technical experience required!

Perfect for beginners, content elements (like text, photos, maps, and videos) are added to your website by simply dragging and dropping them into place. Building your website is done in real-time, right from your web browser, with no coding or plugins required.

Includes: Drag-and-Drop Website Building, 100+ Mobile-Friendly Templates, Built-in Paypal Integration, and SEO and Social Media Tools.

Trial period

iPage doesn't offer a Free trial on their services but they do offer Moneyback. If you're not satisfied with iPage, they will give you your money back. No questions asked. During the first 30 days, they'll refund your hosting fees in full.

Billing cycle

iPage offers simple, low-cost shared hosting, aimed at small, low-traffic personal and business sites. iPage's shared hosting is as simple as it gets, with just one plan. It's seriously cheap at $1.95 a month over three years ($7.99 on renewal), but still has a reasonable feature list.

You can choose to pay for their hosting service in different billing cycles which is 12 Months and/or 36 Months contract.

Control panel

iPage uses its own control panel and auto-installer tools. These are limited, with fewer features than the best alternatives, less reliable and more awkward to navigate.

Many hosts use Softaculous as an auto-installer, for instance. This can install WordPress and 150+ apps, has all kinds of options to ensure you get the setup you need, reliably installs apps (often in seconds) and can help you manage your app afterwards. iPage's installer works with WordPress and its own website builder only.

Limits

iPage's WordPress hosting plans improve on its shared hosting by preinstalling WordPress, a collection of themes and plugins, and a custom WordPress control panel. The company says its WordPress platform 'has been designed to increase load speeds by up to 2.5 times', and the premium plan ($6.95 a month initially, $10.49 on renewal) throws in specialist WordPress support, SiteLock-based security and automatic malware removal.

This is fair value - you can sometimes pay more for standard shared hosting - but the feature list is a little short. Here's a list of what you will get as per their Wordpress hosting plans:

Basic - 1 website, up to 10GB SSD Storage, Free CDN, and Free SSL.
Choice Plus - 3 websites, up to 40 GB SSD Storage, Free CDN, and Free SSL.
Online Store - 3 websites, up to 40GB SSD Storage, Online Store, Free CDN, and Free SSL
Pro - 5 websites, up to 100GB SSD Storage, Free website daily backup, Free CDN, Malware scanning, and Free SSL.

Security

One effective tool to increase your website security and build a strong web presence is iPage’s SiteLock. iPage is a US-based web hosting provider that has partnered with SiteLock, an automated cybersecurity software solution for businesses of all sizes. SiteLock scans a website to detect potential malware, viruses, and other vulnerabilities – ensuring it is protected from fast-growing cyber threats.

A website that is protected by SiteLock displays the SiteLock Trust Seal. It helps build trust and credibility among website visitors, ensuring it is secure. This also helps prevent the website from getting blacklisted by search engines.

OS

iPage hosting services offer Linux operating system. Linux is a Unix-like, open source and community-developed operating system (OS) for computers, servers, mainframes, mobile devices and embedded devices. It is supported on almost every major computer platform, including x86, ARM and SPARC, making it one of the most widely supported operating systems.

Support

iPage offers support on the website, via live chat, and telephone (7am to 12am Eastern Time, seven days a week). That's probably enough to get by, but the best hosts do better, with a 24/7 phone line and ticket or email support, too.

iPage support had no problems with our simple technical and product queries, providing speedy and accurate replies, with occasional links to relevant help pages. Ask an unfamiliar question, though, and it's a very different story.

Conclusion

Pros	Cons
Low prices; Free SSL; Free Domain for 1 Year; Free CDN; 24/7 telephone and live chat support.	No monthly billing on some products.

With no VPS or dedicated server hosting these days, iPage is all about its shared plans. These have rock-bottom prices, but they're also poor performers, awkward to use and missing some key features. IPage might work for the simplest sites, or to learn WordPress or some other web technology, but it doesn't have the power or features to handle anything more serious.

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User reviews iPage.com - 76

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Lorienz GalarpeiPage.com was the first hosting choice I made to use for my first website, at first I was happy as the website runs fast and no issues, so overtime I managed to get some clients and ordered more hosting space.I also applied for their Referral program and referred 5 clients to order their hosting service, but the funny thing is I didn't get paid for the referral commissions. I lost my focus to the referral issue as I was working with my client's project.Anyway, after managing my client's websites under iPage hosting server that runs for months, sadly their server performance begins to drop significantly and the worst part is, I also begin to lose my client's.I keep on contacting their live support agents to ask for help on server side performance, they are very much responsive but can't do much on technicalities.Pros, the pricing is really cheap and live chat support are very much responsive.David MooneySlow database queries for a big hosting site and support reps take too long to respond. I had the unlimited disk but these all people count on inodes. would not recommend it and would ask people to stay away.Berroney Campbell Jr.They have no online help so if you need support would have to call which when take long to get them always someone ready to help, website speed loads fast. I find them to be a little above average and security is well enhance my only problem is too expensive domain names and no cPanelJosiah PartiniPage has been a decent cheap solution for some of my clients. A lot of the time I will see clients ask me for recommendations to take things to the next level after using the platform for a while. On average I've seen more realtors on this platform than anything, they have low starting costs to get things started, and then when they grow, eventually need something faster with more features. When contacting the support department I've noticed quick connection rates within 5 minutes typically and then they seem pretty skilled on resolving issues. The dashboard you log in to is a little outdated but has most of the features you need. I did find myself having to contact support when trying to transfer domain names out of iPage. The authorization codes were not working so the support department had to manually request them to be sent. They were quick to resolve the issue though, which was great! I still have some clients hosting their email services with iPage and they love it. Honestly not a bad platform for certain uses or getting started!Aieshah ShahGood value for money, excellent price plan with very active technical support staff. If you have any issues in your website they solve very quickly.I had few issues one of our websites needs their max file size increased we did everything changed .htaaccess files and wp-config files but it wasn't working also we need to update the PHP version, we contact them via live chat and they solved our problem in mins. Really happy considering the price is much lower than other hosting providers. Their speed is not bad too but there is always room for improvement.Dadson TI’ve used iPage for almost 1 year now. It is worth a second look if you’re looking for an affordable and beginner-friendly hosting company. The plans are very scalable and they come with different extra features. The first term fees are okay but subsequent renewal rates are high. Hopefully, the company introduces SSD storage soon.Peter StavrouiPage is fairly decent in terms of speed, reliability and support and are inexpensive. However, the reason I would not recommend them is because they do not offer additional services such as free ssl and backups forever. After the first year you will notice that they will charge for these services. They also do not offer free site migrations which other hosts do.Soubhik ChakrabartiHonestly, it's an okay choice. What do you say about a host that offers you plans for $10 a month - a tad bit too expensive, and then you want to leave the page, only to get a $1 a month promotional discount with a dubious timer? That timer never runs out!I wouldn't say the service is bad, just that the marketing seems unethical. Given that, I don't know how they would respond should an actual issue happen. I moved from them simply because I found better VPS plans elsewhere. But well, it's okay if you are starting out.Erjon TafaIt has been such a pleasure to work with iPage these past five years; I find it hard to believe it's been that long. No hiccups, just smooth sailing all the way to the present time. The company and staff truly epitomize the essentials of good business practices, and they will no doubt keep me coming back again and again over the years. Great hosting and after sales service, helpful no-bloat add-ons, I could go on. I'll repeat, terrific customer service (I hope your competitors are reading this - they could learn from iPage) All this and great rates, too!AbdelmadjidI knew iPage for a long time, I used their services many times, especially when they were supporting Python applications, their services were really reliable.But recently, I tried their services for another time, and it was not that much exciting.It's true that their prices are very low compared to others, but unfortunately, it's not the hosting I can recommend.Sharl SherifI didn't like their UI at first and thought it would be a mess to work with but it was actually very familiar to most of the clients i worked with because of how similar it is to customizing WordPress which is great that the client can do whatever they want without having to contact someone technical.Even though their control panel looks simple, they have everything a developer would need baked behind some settings. You can have full control over any website that you hosted. There is also a one click WordPress installation, predefined DNS settings to make it easy to connect to your domain name.What I really hated, is the lack of any technical help about them online. Which is a nightmare if you're working alone with it. They have some articles and support tips on how to achieve certain tasks but still, their community is very small and most likely you won't find a solution for your issue.Their pricing is following the standard, nothing special but I would stay away from them if you have the option to do so and go for AWS or DigitalOcean for the bigger community.Radoslav ChakarovIpage is very cheap, but at what cost?I signed up with iPage through a link in an online review, because I needed a fast and reliable host for my portfolio website. They delivered on the "fast" part, but no so much on the "reliable" aspect.I was very pleased with the speed test results and how my website performed on the shared servers. But once I started more media files, the situation quickly started going downwards. Page loads quickly dropped and I even had glitches while editing. The iPage support was less than helpful and only offered to move me to a more expensive plan on a supposedly "more powerful" server. At this point, I already found another host and gladly moved away.

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FAQ

?
💢Does iPage offer refunds?
iPage has a 30-day money-back guarantee covering 'all basic hosting fees.' 'Domain registration fees, setup fees, or any fees for additional Services' are excluded.

That's a very standard guarantee, but there are a couple of exceptions you need to know about.

The first is the guarantee is valid for PayPal and card only; keep that in mind when you're paying.

The second is only first-time hosting accounts are eligible. If you've had an account before, canceled and signed up again, you won't be able to claim a refund.
?
✳️Does iPage have an uptime guarantee?
iPage quotes a '99.9% uptime guarantee' for its shared hosting packages. We found no website documentation to explain what this meant, though, how it was calculated, what counts as downtime, what doesn't, and whether you might receive any compensation if the target isn't achieved.

The end result is that although iPage says it has an uptime guarantee, there's no way to assess whether it meets the 99.9% figure or not, making it essentially meaningless.
?
✅Where are iPage's data centers?
The iPage website says the company uses two data centers, but doesn't give any further details.

We entered our server IP address at iplocation.net to find out more, and the site checked it with eight geolocation services. Everyone said our server was in Jacksonville, Florida.