Hostpapa.com review

First impression

Founded in 2006 by Jamie Opalchuk, HostPapa, an Ontario-based web hosting company, provides small businesses, web designers, and resellers with a number of web solutions. Those solutions include shared web hosting,  virtual private server (VPS) hosting plans for small businesses, a drag-and-drop website builder, and a powerful multi-site reseller option for designers and IT firms.

HostPapa states that the goal is to give every customer the full-featured hosting packages they are looking for, backed by excellent customer service. HostPapa is an independent hosting provider that offers a decent amount of options with a handful of appealing features in its quite affordable hosting plans.

Trial period

They don’t offer a Free Trial but they are backed with “No‑risk 30‑day money‑back guarantee. 99.9% uptime guarantee. 24/7 support”.

Billing cycle

HostPapa claims its goal is to provide every customer with a fully-featured hosting package at the lowest possible cost without compromising the quality.

You can choose your billing term for 12, 24, or 36 months. As expected, the latest comes with the best discount, but it requires commitment and a higher initial investment.

They do accept direct Visa, MasterCard, Discover, and American Express payments as well as PayPal, using which you can pay with most credit cards.

Control panel

All HostPapa’s hosting management is based on cPanel, and it uses a custom of it. This is immediately intuitive for the new users and always familiar to those who had more than one rodeo with web hosting services.

This is how HostPapa’s cPanel interface looks like:

You’ll use cPanel for a bunch of different stuff like WordPress installation, backups, adding a domain name, email account, and so on. 

Installing WordPress with HostPapa is very straightforward. You’ll just have to find the Softaculous App Installer section at the bottom of cPanel and click on the “WordPress” icon.

Limits

On Shared Hosting services, they offer 4 different plans from Start Plan to Ultra Plan hostings which they do have limitations. As for the starter plan it can only host 1 website, create up to 10 email addresses, and up to 100GB SSD Storage while on the highest plan which is the Ultra plan, it can host unlimited websites, create unlimited email addresses, and unlimited SSD Storage plus 4x more server resources.

Shared Hosting from HostPapa is suited for all your business needs! It comes with Free Domain Name, Free Website Migration, Free SSL Certificate, and a 30 Day Money Back Guaranteed.

Security

Hostpapa.com has offered various security features such as Protection Power Website Security, SSL Certificate, and Sitelock.

The HostPapa Hosting team developed this feature to protect you from hacks, infections, or Google security notices. With trained security experts available 24/7, you will receive proactive monitoring, advanced CDN, and real-time alerts of potential vulnerabilities. Their ultimate goal is to provide you with a fully operational site.

The SSL Certificate serves as a guarantee to your visitors that they are on a secure site. It also ranks you in Google’s Chrome browser as a safe domain.

OS

Their hosting services offer Linux, Windows, and MAC operating service servers.

Support

Hostpapa has Live chat support and their support agent is very quick at responding and very knowledgeable. They also have Email support, Ticketing system and Phone support where you can call themes 24/7.

Conclusion

But is HostPapa the best web host in the market? I would probably say no. The expensive renewal prices push them out of budget shared hosting and will likely be a strain on the bottom line of many smaller websites.

If for some reason you want your website to be hosted in the U.S. or Canada, then HostPapa is definitely one of the best choices.

The main advantage of choosing HostPapa as your host is a good value for a price. It offers a decent range of hosting options, a few attractive features (such as a starter plan supporting two websites), superb self-help selection and pocket-friendly prices.