Domain.com review

First impression

Founded in 1998, Florida-based Domain.com is a web hosting provider and domain registrar who claims to power 1.2 million websites across the globe. The company is now owned by Newfold Digital (previously known as Endurance International Group), the power behind other hosting names like Bluehost, HostGator and iPage.

Buying a Domain.com plan is easier than usual. There are generally only a few plans, and the site only displays the bare minimum features for each.

Domain.com's web dashboard panel is basic, just login using your email and password or register an account.

Trial period

They don’t offer a free trial to any of their services but they do have a 30-day Money-back guarantee.

If you purchase an account with a thirty (30) day money-back guarantee and would like to request a money-back guarantee refund, you must contact them within the first 30 days of your initial purchase.

Billing cycle

Domain.com's shared hosting supports installing WordPress, perhaps enough if you just want to explore what it can do. But if you've something more serious in mind, Domain.com's WP range extends the range with a handful of extra features. 

Their allowed billing cycles are 1 year, 2 years, and 3 years cycle.

Control panel

Managing your plan isn't as straightforward. Domain.com doesn't use standard tools such as cPanel or Softaculous, opting for its own custom control panels, instead.

Limits

The WP Starter plan is priced from $3.75 a month, just like the shared hosting, but adds unlimited storage, a customized control panel and pre-installed themes and plugins.

The WP Essential plan (priced from $6.95 a month) includes more valuable extras, including Sitelock's malware scanning and removal service, and a direct phone line 'to a team of support agents who are specially-trained in all things WP Essential.'

Security

What do spam, malware, viruses, and hackers all have in common? You don't want any of them to mess with your website. SiteLock Security scans your site for vulnerabilities, so you can stop attacks in their tracks and gain trust from your visitors.

Website security requires more than just an SSL certificate - which, by the way, you ought to have. Total security means having the right protection in place for whatever virtual threats come your way.

OS

Domain.com hosting services offer Linux, and MAC operating service servers.

Support

Domain.com offers 24/7 live chat support and a web knowledgebase. There's no ticket support, though, and the company no longer offers telephone support. That can become a problem if you've a long-term issue, as you'll have to explain the situation from the beginning whenever you talk to an agent.

The web knowledge base has plenty of useful content, and its search engine does a good job of displaying the most relevant articles at the top.

In addition, their live chat support agent is very much responsive and knowledgeable.

Conclusion

Domain.com gives you many of the tools you need to create a basic online presence, but it lacks the advanced hosting tiers that larger or burgeoning websites may eventually want. 

Domain.com's low long-term prices are appealing, and if cost is your top priority, your site is basic and you're not that bothered about power or performance, it might - just about - do the job.