Information
Head office
United States of America
24 years on the market
Founded in 2002
500000 clients
Address
108 West 13th Street, Wilmington, Delaware, 19801
Telephone
E-mail
Servers Location
Control Panel
cPanel
Expert review
4.0
198 place among
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User reviews MochaHost.com - 12
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Alona GomezAvoid their Reseller Hosting, especially the long term plan because there is no refund. If you don't trust me, then try 1 month and you will experience it. My WordPress website is very slow or not loading especially when updating in the Admin. I only have 5 active websites and 5 staging websites with no viewers. All my 5 active websites have few viewers and passed Google Page speed. I never experience this issue in my old hosting and I moved because of the sudden big Price increase. It is the worst reseller hosting that I tried and I raised many tickets. The support always say that my website is loading fast but that is after they fix it. The issue keep on repeating because the Disk Space is already 93% and Red Flagged by cPanel. I asked for a prorated refund but they don't do it and they moved my account to a new server. But after 1 week the same issue issue is recurring because the Disk is high again. I already cancelled their service and waiting for it to end. Don't trust the Review for the Reseller Hosting, they maybe fake. Just try 1 month and you will experience it. Below are some of my tickets: MOCHA-IBB-333-47517, MOCHA-TKT-628-48684, MOCHA-MRV-925-51657 There are many more tickets and I did not make a new ticket and just reply on the open tickets because it is long to expire. If they have refunded my Payment 3 weeks ago I will not post this. Since their service is very bad in the Reseller Hosting I must inform everyone.Faiza GhayyurI had a client in USA who has more than 15 websites hosted on "Mocha's cPanel Ultimate plan". I was actually very amazed when I tested all websites one by one. All were working fine and smooth however the only issue I have seen that when I sent virtual traffic (1000+) over these websites, the server is getting very slow and website hardly bear the traffic. So I would say that if you are looking for hosting personal or testing sites with a reliable and budget friendly hosting services, then go for this otherwise you can consider something else.Sultanul ArefeenMochahost provides both domain registration and web hosting service under the same shade though it's not an ICANN accredited domain registrar.Price is competitive but not the best in the market. It's lifetime discount guarantee for 3 years purchase at a time doesn't make any sense when other hosting service providers offer stable yearly renewal price.Although mochahost offers 30 days money back guarantee, it actually charges a percentage of paid amount when it makes refund to the customers who decide to quit within 30 days.It provides customer support on live chat.Website can be transferred to another hosting service provider without any issue.Potential customers may try it.AbdelmadjidSimply, it's the most terrible web hosting I have ever tried in my life, it's true that their prices are really low and very affordable, but the service is literally terrible, their servers get down each time and very frequently.I really can't back to you ever!Mario PetkovskiMochaHost is one of the cheapest hosting providers on the market, but certainly not worth choosing. They have worse uptime than most competitors and very few limited features on the starting plan. I was surprised by the website performance and loading speed which was great, considering the low monthly fee. However, the worst part is the customer support. Even though they are available through phone, chat or ticket 24/7, they are not professional and they had trouble answering some simple questions that I asked.Lisa LasatinTariff plan Business on Linux. For 3 years. A year later, I get a message. the site is blocked - you have 2 options-either a VPS or a dedicated server. No website optimization. Everything is blocked. And the control panel, and FTP, and database. Full ultimatum. do not respond to emails, the validity of hanging on 6 days. On the second day, the sites were already deployed on another host. and they wouldn't let me take the data. it's kind of a trick to get your money back for a dumping offer. So low prices are a lure. I will repeat once again, all in an ultimatum form. data cannot be transfered. You can get it after purchasing more expensive plan.I do not recommend this hosting providerMohamed SALIHI've been with mochahost for a long time, I had a Windows VPS with them. Downtime happens too often and takes time to be resolved, so I decided to move all my customers' websites away. They offer a cheap and good service, but not for business purposes, if good uptime is a must for you, just look for another host.Arnel ColarMochaHost has good technical support. They have a reliable turnaround time and they are available whenever you need them. I also like that they have a wide range of plans available plus each plan comes with plenty of freebies. I don't have any negative feedback with this hosting provider as of now but I heard that some customers are experiencing deteriorating service over the years.Olivia JonesThe standard speed of most servers are 500ms, MochaHost is faster than that clocking average speeds around 200ms. Each plan comes with SSL certificate that other hosting providers charge you a fee for. It was my first time setting up a website in MochaHost so I decided to go for the starter plan because the price was very low at the time. As my experience gains, I realized that their starter pack does not include the crucial features other hosting companies offer at the same price. There are no backups, no malware protection and you are only allowed for one domain. As with reliability, I experience around 30 minutes of downtime each month. It might not be that much but if you're running a business, your site needs to be available at all times. As with customer support, they have 24/7 live chat, ticket and phone. I tried using their live chat system and it took me 10 minutes for them to answer every question we asked. Such behavior left me completely disappointed.Jonquil McDanielMochaHost has pretty decent uptimes and response times, but their customer service is pretty lousy. It’s nice that MochaHost offers a lot of features for free that many web hosting providers charge extra for, like SSL certificates. However, their starter web hosting plans leave much to be desired, and customer service takes a long time to respond to tickets or provide actual answers. I cannot really recommend MochHost’s web hosting services, only say that they are sufficient enough to get the job done.Adetola AdeniranI tried Mochahost shared hosting plans and noticed that their performance is horrible. They have pretty cheap shared hosting prices that are good for starters. I recommend if you are on a budget but other than that, i do not recommend for serious business users.Lena ChornovolAlthough they claim unlimited traffic and space, I just have the feeling that they somehow deliberately lower the speed on FTP. I tried to download archives via cpanel and FTP, and via cpanel is usually much faster loaded. Of the benefits they have lifelong SSL, no server restarts, discounts on company services, 180 days of money back, enhanced server protection. Good thing is their automatic backups and advanced monitoring of everything. There are mobile applications (iOS / Android) for account management. Of the minuses is the quality of technical support, it is very uneven. And the mail server works indifferently.
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