Information
Head office
Philippines
20 years on the market
Founded in 2006
Address
1130 Chino Roces Avenue Makati City 1231, Philippines
Telephone
E-mail
Servers Location
Control Panel
cPanel
Expert review
3.8
303 place among
other companies
Marina Dolgova
Hosting Expert (work experience 9 years)
updated Aug 15, 2024
User reviews Web.com.ph - 8
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Rehan KhanI recently established a VPS through web.com hosting. I encountered some difficulties while attempting to install CURL. During a live chat session, the representative informed me that they lacked knowledge about CURL and recommended that I search the internet for a solution. It seemed like their expertise was more focused on web hosting rather than VPS, which was somewhat disappointing.However, I also submitted a support ticket via email regarding the CURL problem. To my satisfaction, I received a helpful response a few hours later. Additionally, I had a few more questions, both through live chat and email tickets, and all of them were promptly and effectively addressed.In summary, my overall experience has left me quite pleased.Hina AhmedWeb.com.ph is blazing-fast hosting, attractive UI, and developer-friendly features, boasting strong uptime performance, ensuring that your website remains accessible to visitors consistently, which is crucial for businesses and top-tier security that showcases their confidence in service. Though it comes at a higher price, it's worth it for WordPress enthusiasts seeking a hassle-free experience.Khurram SohailInitially, the chat service exhibited commendable performance, but regrettably, their customer support has undergone a steady decline. Previously, connecting with a customer service representative was effortless, and they promptly addressed and resolved issues. The website prominently displayed their phone number in the past, whereas now, it's concealed, creating difficulties in reaching a representative. Presently, they primarily offer guidance and instructions for self-solving problems, which can prove daunting for newcomers. In the past, they were actively involved in resolving issues. The current version of web.com.ph bears little resemblance to its state from just a few years ago.Zameer NomaniI contacted web.com.ph regarding the transfer of my website from another hosting service, and they offered valuable assistance throughout the entire procedure. Being a web developer, the migration process was quite straightforward for me.Their pricing is reasonable, and they assured me that there would be no unexpected price increases after a specific period. This was not the case with my previous host, which had undisclosed charges. This is precisely why I opted to move my website to web.com.ph.Although I haven't given them a complete 5-star rating yet, I prefer to assess the performance of my new site and the support I receive from web.com.ph in the coming days.Lorienz GalarpeJust new to web.com.ph, a client of mine purchased their hosting and domain service already, I was just going to refer him to one of my best hosting service list.The server is good, not that fast nor slow just normal speed on a basic 6 webpages site I built with. It takes around 2-5 seconds to load a page, not consistent, sometime only takes a second, sometimes it takes up to 5 seconds max to fully loaded the page.I can't say I would recommend them at this time cause i'm just new to their service but will see in a couple of months. Also a bit expensive on their hosting service but they have 24/7 tech support which is great.Alex HalesThe service provided by Web.com.ph hosting is awesome. After migrating my WordPress site from my previous hosting provider, I noticed a significant improvement in speed and performance. The migration process was hassle-free, and Web.com.ph hosting handled it free of charge. The site was up and running within minutes of migration. I am impressed with the speed and responsiveness of the site, and updates are almost instant. The only thing I changed was the hosting provider, and the difference is significant. The hosting team responded to all my inquiries promptly using the email ticket system, and I am extremely satisfied with their service. I highly recommend Web.com.ph hosting to anyone considering switching hosts or starting a new website.Dycer ParaisoThis web hosting service has the cheapest price for their basic plans and offers. I am totally shock and impress with the user interface and the website performance. During the experienced with this, the reliability and security is present, and also the contact support is active always. Hopefully they will develop more some packages and functionalities. Great hosting service!Elwyn KesslerWell, web.com.ph selection of packages is awesome. the price for them is reasonable. The techs contact me checking to see if I have any issues just to be on the safe side. As for the speed connection, it is really fast.
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