Dot.PH review


dot.PH

Hostings.info rating
3.9
User rating

Information

Head office
en flag

Philippines

37 years on the market

Founded in 1989

Servers Location
en flag
Control Panel
cPanel
Expert review

Expert review summary

3.9

252 place among

other companies
Lorienz Galarpe
Lorienz Galarpe

Web-developer (work experience 9 years)

updated May 11, 2025

First impression

dotPH is one of the oldest web hosting companies based in the Philippines. Established in 1989, the hosting vendor relies on reliability and innovation as hallmarks of the services it offers to businesses in the Philippines and the world over. Today, it specializes in the provisioning of shared web hosting, VPS servers, web design and development packages, SSL certificates, and domain name registration services.

dotPH offers Web Design Service, you’ll get a site that shows off your business and catches your audience’s eye. Aside from designing your website, their web design service also comes with hosting services. No need to deal with a separate hosting provider.

Highlight your content with an easy and engaging layout. You’ll get a design that helps your customers easily find what they’re looking for.

Trial period

dotPH promises to maintain high server uptime but shies away from committing to an uptime network guarantee. In addition, the vendor offers no free trial or refund policy.

Billing cycle

dotPH hosting plans are quite expensive and these costs can get even higher if billed on an annual basis. All the same, the hosting plans come with flexible monthly and annual billing cycles. Moreover, the prices of these hosting plans are listed in U.S. dollars.

Their prices are slightly higher than what other providers offer. Customers can choose between 1-year or 2-year contracts and monthly billing cycles. They accept multiple payment methods including: MasterCard, VISA, Discover, American Express, bank transfers or checks.

Control panel

dotPH shared web hosting solutions are divided into two packages: cPanel hosting and dotPH optimized hosting. Get peak performance at affordable prices, using the most popular web hosting control panel. Linux’s industry-standard servers provide you a simple yet flexible control panel. Whether you’re starting your business or managing several of them, you’ll get a reliable hosting service and control panel that can adapt to your needs.

Limits

Shared hosting is divided into single domain hosting and multiple domain hosting. Single domain hosting starts from 30GB disk space, 50 e-mail accounts and 10 subdomains whereas multiple domain hosting starts from 10 domains and 200 email accounts. Probably the only disadvantage is that features do not come in unlimited form, as there are many popular hosting providers that incorporate these industry-standard features in unlimited amounts.

Security

Although dotPH hosting solutions have free SSL certificates, the vendor offers additional SSL certificate plans that come with more advanced features. What’s more, this hosting firm provides five days of incremental backup options. The incremental backups are smart backups that help save space and time by only backing up a copy of data containing the portion that was changed since the last backup copy was made.

OS

It's great to know that dotPH offers hosting services based on the Linux operating system. Linux is a popular choice for web hosting due to its stability, security, and flexibility.

Support

Their system runs 24/7 and tech support is available on toll-free phone, e-mail or ticket support. You can also contact them on Twitter or Facebook.

Customers in the Philippines can also visit them in their offices during business hours from 9:00 AM to 6:00 PM (GMT+8), Monday to Saturday. The support team is quite fast in its responses to potential customers; I sent them an email and got a response in minutes.

Conclusion

Pros Cons
  • VPS servers come with up to 1TB redundant (RAID) disk storage;
  • Provides five days incremental backup options;
  • Offers SSL certificate plans with advanced features;
  • Flexible monthly and annual billing cycles.
  • Offers no free trial or refund policy.

dotPH has designed its hosting solutions to serve all kinds of business models, even large corporations with high-traffic websites. Its decision to invest in high-end hosting infrastructure is perhaps the reason why it is a popular web host in the Philippines. Their products are pricey and these are not refundable. There is no specific mention of any uptime guarantee, but nevertheless, dotPH is a good choice as they provide well-equipped products.

User reviews dot.PH - 13

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Jay plazaI am a Senior WordPress Developer for more than 11 years and I found this Hosting that has great WordPress compatibility. It is also good on the customer ends because it has a lot of pre installed guide to install WordPress in an easy way.Abz TaharDot.ph is a reliable hosting provider that offers excellent customer support 24/7. Their uptime is impressive, ensuring your website is always accessible to your audience. The user-friendly interface and one-click WordPress installation. However, their pricing can be on the higher side, especially when it comes to renewals. Also, their basic plan may not be sufficient for larger websites with high traffic.Rehan KhanThe Dot hosting service is great, but I believe it would benefit from having instant chat support for those times when we require immediate assistance. It's been instrumental in facilitating the development of my personal project because it grants me the flexibility to utilize the desired bandwidth and conduct necessary testing.There is room for improvement in the service. One issue is that the plan promised free SSL, but upon activating my site, SSL wasn't included. Regrettably, I purchased SSL separately, thinking I needed it. Later, to my surprise, I stumbled upon the free SSL, albeit inactive, accessible only through a specific URL. So, currently, I have an unused SSL certificate, even though I'm aware I can utilize it in the future, perhaps for a subdomain.Noor KhanEffortless guidance through an automated phone system led me promptly to a proactive Agent, who eagerly worked to resolve technical problems on the new website. Afterward, I was transferred to another Agent who shared the same determination to find a solution. Throughout the troubleshooting process, I received an email confirming that my work order was being addressed. I'm eagerly anticipating having the website back up and running soon.Asif zahoorDotPH is the official domain registry and a prominent domain registrar in the Philippines. My experience with DotPH has been generally positive. They specialize in offering domain registration services with a focus on .PH domains, catering to businesses and individuals looking to establish a local online presence.While their primary strength lies in domain registration, they provide a straightforward and accessible platform for managing domains. However, those requiring a broader range of hosting services may need to explore additional providers to meet their needs.Zameer NomaniSince May 2021, I have been a client of dot.PH Hosting. In general, I am highly satisfied with their support and prompt responses, which I would rate as 5 stars. However, I believe they should focus on improving their shared hosting service, as its availability has been subpar. I have experienced frequent downtimes, occurring almost daily, lasting from 3 to 7 minutes, and occasionally lasting 15 to 20 minutes, which is quite concerning. Additionally, I've noticed that their server speed can be slow at times, but fortunately, it usually returns to normal after a few minutes. I sincerely hope that dot.ph Hosting addresses these issues I've mentioned to enhance their services.Kenny Alvisdot.PH proved to be a challenging experience for me as I struggled to grasp the intricacies of website creation. The platform lacked intuitiveness, which led to a lot of stress on my part. Additionally, I found it difficult to navigate through the interface and carry out changes without prior knowledge of HTML coding. However, despite the difficulties, I do appreciate the company's reliability and good customer support which is available 24/7.Lorienz GalarpeI got a couple of clients who is currently using dot.ph service for local domain name as well as their hosting. I can say that their hosting server is fast and reliable. Also a very good place to get a local .ph domain name at a very low cost.2 of my clients are very happy with the website in terms of the loading speed despite of a heavy webpage design layout and animations in it.A bit pricey on the hosting service though but you'll get what you pay for, reliable and fast.Not that good at customer or tech support, not very responsive, it will take awhile for them to respond but some of them are knowledgeable and help you fix some website and hosting issues.Alex HalesThe ticketing system of dot.ph is user-friendly and comprehensible. Although I utilized the speed-up service and noticed an improvement in the site's speed, the plugin setup was not ideal, resulting in various problems with page loading. Consequently, I had to rectify the issue on my own. However, I submitted another ticket that was resolved promptly and effectively. Furthermore, I requested assistance with installing an analytics tracking code on WordPress, but the agent handling the ticket was impolite, unable to comprehend the problem, and refused to assist. genuinely I'm not going to recommend this hosting to anyoneDycer ParaisoThe service was good and reliable, the customer service support was helpful also. The price is good in ratio. The website interface is actually amazing! Best Interface! So far the site was secured and stable. The longer you use this hosting service the better the outcome, I recommend you to use this. In the future the support system will be enhance and upgrade. Some changes in price rate, something like everyone can afford on it, so far it is good for me.Divit JainVery bad experience with this hosting service!! First of all, they are extremely slow and after getting my site optimised too, my loading speed is high which is not acceptable. Next, they are always unavailable during the time of need and I cannot reach them by any way immediately. I would suggest you to choose any other service instead of them.Sheena Niña DepaudhonIf you're from the Philippines and looking for a local hosting service, I can recommend dotPH. Also, it is easy to get .ph domain name if you're looking to get one. Their customer service is very knowledgable and offers excellent technical support. You need a little patience since they do not have live chat support and takes them quite a lot of time to respond. Overall, their hosting service is reliable may you have a new or small to medium website.
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FAQ

  • ?

    ❇️How much does dotPH cost?

    dotPH offers plans from $7 to $70. The price depends on which type of hosting plan you choose. You can see the updated pricing table on their website

  • ?

    ✅Which dotPH plan should I get?

    My recommendation is to start with a cheaper plan. You can always upgrade later on. dotPH can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from dotPH here.

  • ?

    ⚛How good is dotPH’s customer support?

    dotPH is not ranked as one of our top web hosts. But that can also be a result of dotPH being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them.

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