DigitalPacific.com.au review

First impression

For over 10 years, Digital Pacific has been offering hosting services for individuals, small to medium sized businesses and corporations. They have an emphasis on being green and carbon neutral and showing their commitment to the environment through their sustainable web hosting initiative. They have a strong customer support base in order to provide their quality services. They also have a focus on being green, sustainable, and earth friendly by reducing emissions, paper waste, and recycling as much as possible. They also have a number of socially responsible local and global events they participate in as well.

All of Digital Pacific's web hosting plans include automatic backups that occur three times per day. They boast a fully redundant network so that no single point of failure has the power to bring the whole network down. Dell hardware is found in all data centers, and Digital Pacific boasts that they never compromise on the quality of the equipment they use.

Trial period

Digital Pacific doesn’t have any Free Trial on their services though they do offer 30 Day Money Back and also you can save up to 35% by paying in advance. Upgrade plans at any time with no additional admin fees.

Billing cycle

Digital Pacific provides several tiers of hosting, clearly with the hope that at least one level of services will be right for every potential customer. The broad hosting categories include Personal, Business, Premium and VPS. More details about what is included with each of these packages are found later in this review.

First up is Digital Pacific's Personal web hosting services. A three-year plan will save you a nice amount of money, but it's also helpful to have monthly hosting as an option with the Standard plan if you're a bit unsure about the whole website thing.

You can choose to pay Monthly, 1 Year, 2 Years and up to 3 Years billing cycle for their hosting services.

Control panel

Shared personal and business hosting packages are powered by cPanel, an easy to use management interface with a ton of features. It also comes with integrations such as Softaculous installer that you can use to deploy WordPress, Joomla, or CMS sites, email manager, MySQL databases, and a user-friendly website builder tool that lets you build a functional website in minutes.

From your dashboard, you can also carry out routine administrative tasks such as file backups, webpage updates via a graphical interface, and monitor website traffic and resource usage. The website looks good at first glance, but could be better if it was organized and much cleaner than it is now.

With either shared personal hosting or business hosting, Digital Pacific customers get access to many features and tools for their web projects. Some of them include:

• One-click app installer;
• Web-based file manager;
• MySQL/PhpMyAdmin;
• SSH/Shell Access;
• Webalizer, AWStats;
• Webmail with SpamAssassin;
• Cron Jobs.

Limits

Just like any other Website Builder hosting providers, Digital Pacific has their limits too on their specific service plans.

Personal plans come in yearly subscriptions and start with 2GB of storage space and 10GB of bandwidth a month. Business hosting starts with 25GB of storage space and 100GB of bandwidth a month. These hosting options start at $11.49 a month and package option sizes go up from there depending on your needs. Their basic hosting packages are fairly reasonably priced. There are cheaper options, but you definitely get a ton of features for what you are paying. VPS hosting prices start at $44.90 a month and this is fairly comparable to other VPS hosting services.

Security

Secure your website with one of many SSL Certificates, issued by trusted authorities such as GeoTrust and RapidSSL. Having an online presence for your business is essential, but being online comes with the risk of exposure to all the unfriendly actors who are out to wreak havoc on your website and customer data. Thankfully, with Digital Pacific’s range of SSL certificates and security products at your side, securing your data is quicker and easier than ever before.

Ensuring your website’s security is up to scratch should be an important priority, whether it processes monetary transactions or not.

OS

Digital Pacific hosting services both Standard Shared Hosting and VPS offers Linux Operating System. Linux is a Unix-like, open source and community-developed operating system (OS) for computers, servers, mainframes, mobile devices and embedded devices.

Support

Digital Pacific customers enjoy 24/7 technical support via different channels such as telephone, email, and remote assistance. Typical email responses take 30 minutes or less. They prefer the ticketing system in order to track what is needed, but you can call in to their support network as well.

Because the support center is located in Australia, you can rest assured that you can find help from someone who speaks your language. Use email or the phone to contact Digital Pacific. In addition, the company website has an excellent knowledge base and FAQ page if you have a common issue or concern.

Conclusion

Digital Pacific is a very green, eco-friendly hosting company that offers many options to business owners and personal needs. They rely on their customer service in order to give you the best service possible, and have high quality hardware in order to supply a high uptime.