Premiumrdp.com review

First impression

Premium RDP is a UK-based web hosting company that started its operations in 2018. They are part of the Premium Technologies Private Limited group companies, and provide an extensive range of services such as VPS Hosting (Virtual Private Server), Dedicated Servers, and Cloud Hosting. It has its network with more than 750 data centers across the UK, USA, China, UAE, and Canada serving an ever-increasing clientele base from more than 75 countries. Premium RDP is now a globally recognized web hosting company.

Trial Period

Regrettably, they do not provide free trial periods or a free VPS server to test out. Nevertheless, they have a money-back guarantee to promote customer satisfaction. Refunds are only given when there are problems with their servers or genuine reasons pertaining to infrastructure. Note that the policy does not cover software licenses, i.e., Windows Operating System or Control Panels.

Billing Cycle

Premium RDP simplifies life with only monthly payment options for Cloud Hosting, VPS Hosting, and Dedicated Server Hosting, great for anyone not wishing to get tangled with long contracts.

They accept all major credit cards, Bitcoin, USDT (just to let you know, it's crypto), Alipay, Perfect Money, credit cards and wallets from Pakistan, MPESA, this mobile banking thing from Kenya, DOKU in Indonesia, and Wise for making payments.

Control Panel

They supplement their hosting plans by offering three premium control panels, available at an additional, rather high, monthly cost -  cPanel, Plesk, and ISPManager. cPanel is an industry favourite for its simplicity and feature-laden functionality, simplifying website management to an absolute minimum, while Plesk is unique in supporting both Windows and Linux servers with a considerable string of features for website, application, and more management. Lastly, ISPManager, the most lightweight among the three, is famous for its low-key and lean profile with an added dash of wallet-friendliness in its utilization management without trading off functionality.

Limits

Premium RDP offers their users a wide choice of options for their Cloud Hosting, and I must say, they offer some pretty enticing features. Their plans come loaded with SSD storage, which ensures super-fast data access and overall better performance. They also offer scalable resources, so you can easily upgrade your CPU, RAM, and storage as your needs grow, which is fantastic for businesses expecting growth or sudden traffic spikes. One thing that stood out to me was their emphasis on high uptime guarantees, promising around 99.99%, which means your website should experience minimal downtime. These plans range from 1x vCPU, 1GB RAM, 20GB SSD storage, and 5TB bandwidth on their entry-level plan, up to 12x vCPUs, 8GB RAM, 60GB SSD disc space, and a 5TB traffic limit on their top-tier plan.

Their VPA plans also offer multiple options, as well as location choices, and they also provide full root access, giving you complete control over your server environment. However, there are some limits to be aware of. For instance, their lower-tier plans come with restricted resources that might not suit high-demand applications, and there are bandwidth limits which, if exceeded, can result in additional charges.

Website Builder

Since their services are focused on VPS, Cloud Hosting, and Dedicated Server Hosting rather than Shared Hosting, they do not include a website builder as part of their plans. However, users can opt for the ISPManager control panel (at an additional cost, as mentioned earlier), which enables them to deploy popular CMS platforms like WordPress, Joomla, and Drupal with just a few clicks. These CMSs (Content Management Systems) come with all the tools needed to create websites effortlessly, without requiring coding knowledge.

Security

They have incorporated several security features to provide their clients with confidence in its reliability and security for its VPS, Cloud Hosting, and Dedicated Server Hosting services. There is strong protection against unauthorized use and hacks with its state-of-the-art advanced firewalls and detection tools that watch over and prevent suspicious traffic day and night. Your data is safe both in motion as well as in rest by means of encryption. Scheduled automatic back-ups keep data safe, easily restorable should it get damaged or lost. Its DDoS protection also secures services against attacks that may cause availability loss, ensuring uninterrupted uptime as well as performance. Its 24/7 security as well as support also ensures security concerns are addressed on priority.

OS

Their Cloud Hosting plans provide a wide range of operating system choices, including CentOS 7, Debian 12, Ubuntu 20, Windows 8.1, Windows 10, and Windows Server versions 2012, 2016, 2019, and 2022. On the other hand, their VPS plans come with options like CentOS 7 and 8, Debian 10, 11, and 12, Ubuntu 18, 20, and 22, and Windows Server 2012 R2, 2016, and 2019. This variety ensures that users can select the OS that best suits their specific needs. Furthermore, root access will be granted to allow users to install their own preferred OS.

Support

They offer 24/7 support, which is a lifesaver, especially when dealing with unexpected server issues in the middle of the night. You can reach out to them through various channels, including live chat, which is great for quick resolutions, and email for more detailed queries or issues. They also have a ticketing system, where you can submit a ticket and track the progress of your issue until it's resolved. One thing that impressed me was their extensive knowledge base (within the client area), which can help you troubleshoot common problems on your own. Their support team is knowledgeable and responsive, making sure you're not left hanging when you need assistance the most.

Conclusion

What really impressed me was their combination of high uptime guarantees and scalable resources, which means your website can grow without hiccups. Their 24/7 technical support is a big plus, ensuring you’re never left stranded with issues. However, if you're on a tight budget, the lower-tier plans might feel a bit limiting due to their resource constraints. Overall, for those who value performance and support, Premium RDP is definitely worth considering.