Ogicom.pl review

First impression

Cyber Folks is an energetic web hosting company operating out of Poznań, Poland, founded by serial entrepreneur Jakub Dwernicki, who is also its current CEO. The hosting company has a variety of services including shared hosting, VPS hosting, domain name registration, and SSL certificates. The company has over 355,000 customers belonging to over 100 countries globally.

Trial Period

They provide a 14-day risk-free trial on their WordPress, WooCommerce, and PrestaShop hosting plans, so that you may try them out before buying a subscription. This allows users to test out all features, observe how they work, and determine if or not they can meet your unique needs during these 14 days.

Billing Cycle

Cyber Folks hosting plans are available with yearly subscriptions only. However, they also offer ready-made eCommerce stores, either with WooCommerce or PrestaShop, and with these users have a choice between paying  on a monthly, quarterly, or yearly basis. Their VPS plans also come with monthly or yearly payment options.

They currently accept online payments by means of the Tpay online payment system, Visa, Mastercard, Google Pay, Apple Pay, PayPal, Blik, and online transfers.

Control Panel

On their Managed VPS Hosting and Shared Hosting plans, they include the DirectAdmin control panel, an efficient and popular piece of software that simplifies website management for beginners and long-time users alike with its easy interface. On their self-managed VPS plans, they include SolusVM, a rich-featured online control panel not commonly offered by most web hosts. Designed for use with virtual private server (VPS) management, SolusVM gives you an easy interface for installing, controlling, and maintaining multiple VPS instances at once as well as handle different virtualization technologies like OpenVZ, KVM, and Xen.

Limits

Their Shared Hosting plans, available in standard Shared Hosting, dedicated WordPress, or PrestaShop hosting, with support for current or older PHP versions, offer various options. These range from a generous 250GB SSD storage, 5 MySQL databases, and 5 POP/IMAP email accounts on the Cyber_IN ! v2.0 plan, up to unlimited SSD storage, MySQL databases, and POP/IMAP email accounts on the Cyber_FLY ! v2.0 plan. Additionally, all their Shared Hosting plans come standard with LiteSpeed Cache, SSD Cached arrays, HTTP/3, and PHP 8 support, as well as a complimentary SSL certificate from Let's Encrypt.

Their VPS plans, available in both Windows and Linux, range from 1x 3.7GHz Core CPU, 2GB RAM, and 30GB blazing-fast NVMe disk space on the Vadmin_IN ! plan, up to 8x 3.7GHz Core CPUs, 16GB RAM, and a hefty 160GB NVMe storage space.

Website Builder

As part of their hosting plans, they include the Kreator website builder. This intuitive website builder was designed to help users create professional-looking websites without needing any coding skills. With its super easy-to-use drag-and-drop functionality, Kreator allows you to easily customize layouts, add content, and integrate features like contact forms and galleries. It comes with a variety of pre-designed templates, making it simple to get started whether you’re building a personal blog, an online store, or a business site.

Security

Cyber Folks is serious about security, and they have robust measures on all their infrastructure and hosting plans protecting your data. Top-of-the-line DDoS protection and firewalls keep the malicious attacks at bay, ensuring your website stays online and secure at all times. Daily backups are included with hosting plans, keeping you safe from data loss when hit by the unexpected. Shared Hosting is built on CloudLinux OS, and it adds a security layer by isolating every user into its environment, where vulnerabilities cannot spread. Free SSL certificates by Let’s Encrypt are included with all plans, encrypting data transfers and building site trust.

OS

Their Shared Hosting plans come standard with the CloudLinux OS (Operating System), renowned for enhancing the stability and security of shared hosting environments as it isolates each user in a Lightweight Virtual Environment (LVE), preventing any single account from consuming excessive resources and affecting others. Their VPS plans on the other hand offer customers the option to choose between Ubuntu, Debian, AlmaLinux, and CentOS, as well as Windows Server 2016, 2019, and 2022.

Support

Cyber Folks offers excellent technical support through a range of support channels to ensure you get the help you need, whenever you need it. Their customer support is accessible via Email and a Support Ticketing System, allowing you to submit queries and receive detailed assistance from their friendly and knowledgeable team. They also provide Phone Support, from Mon-Fri 8 am-8 pm, for those who prefer a more direct approach. However, while their support is reliable and responsive, it's important to note that Live Chat is not available 24/7, and some complex issues may require longer resolution times. Expect near response times on Live Chat, and within 5 minutes on email.

Conclusion

Looking at the value one gets from an affordability, reliability, security, and customer support point of view, Cyber Folks is a solid hosting option in my opinion. They offer a range of flexible plans tailored for different needs, whether you're running a WordPress blog, an eCommerce store, or managing multiple sites. While the lack of 24/7 live chat might be a drawback for some, I think they are worth checking out if you are in the market for a new hosting provider.