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Masterhost.ru

Masterhost.ru review


masterhost.ru
Official

Hostings.info rating
0.0
User rating

Information

Head office
en flag

Russia

27 years on the market

Founded in 1999

1000000 clients
Servers Location
en flag
Control Panel
Custom-built
Expert review

Expert review summary

0.0

1020 place among

other companies
Marina Dolgova
Marina Dolgova

Hosting Expert (work experience 9 years)

updated Aug 15, 2024

The first impression: Expensive and sometimes friendly

.masterhost is a leader in the Russian hosting market. The company has been operating in the market since 1999, and during this time has managed to collect a huge number of regular customers. But with the customers comes another problem, this hoster really only focuses on their medium and large customers, to the detriment of the newcomers. Because of this, the company received a number of detractors, who were badly treated, and talk about it now on all the forums. Now, from reviews to reality: the site of this hoster is simple, maybe even too simple for the leader of Russian hosting market. But this simplicity is very, very convenient, and everything is very visually balanced.

Trial period - 7 days

There is a seven day free trial period.

Registration is long

You have to fill in a lot. After choosing the price plan, you need to enter your actual address, residence address, passport data, etc.

Payment

There are a lot of payment methods, and most importantly, they all come with detailed instructions. They include Yandex-Money, QIWI, Webmoney, Assist, Eleksnet, credit cards and non-cash payment.

The control panel is good

Masterhost has long ago developed its own hosting management panel, which has generally only received positive reviews. Our experts also had good impressions from it.

Technical support - responds quickly

The forums full of people saying that the company doesn't care about small customers, and that's most likely true. Our experts didn't notice bad attitudes during testing, but where there is smoke, there is probably fire. They offer support via email and phone (there is an all-Russian free phone number).

Conclusion

You could choose hosting from .masterhost only if you are not looking for optimal solutions to every issue. For example, when you have a big budget and you need high-quality hosting, and you don't want to spend time searching and comparing other choices.

Domains

.agency
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.camp
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.com
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.education
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.fm
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.guru
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.info
NaNUndefined / year
.life
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.mobi
NaNUndefined / year
.name
NaNUndefined / year
.net
NaNUndefined / year
.online
NaNUndefined / year

User reviews masterhost.ru - 72

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VladislavOnce again Masterhost doesn't work ... I have been using their services for about 10 years, I have had no complaints until the last couple of years. Constant permanent decline has begun. For two years, I can't even count how many times the sites were unavailable. I will move on: (GermanWhen you close your account, they don't return money to the customer. Here's how I got into this situation. Be carefull.MaksimA terrible registrar. First, they did not allow us to re-register the domain name to another organization, saying that you use it for a month for free, and then buy it on behalf of the right organization. That's what we did, then we monitored the site. In a month, it wasn't available, we called support service, and we were told that we had to wait until it was handed over to the market, which would take about a week. Just to be on the safe side, we monitored the domain name on a daily basis. After 4 days it turned out that they registered it to a private person. The support service immediately began to give out conflicting information, about the fact that the time limit for the sale was 3 hours ago, and they began to talk about the market of second-hand dealers, when before they didn't mention a word about them. It was immediately clear that they deliberately misled us from the beginning when they said the the transfer would take about a week. In addition, the domain name wasn't very interesting to anyone. We got the impression that someone was merging the information in the mastername, or employees who have access buy domain names themselves , knowing that other people are interested in them. Extremely awful registrar, and possibly unfair and unethical, do not recommend using their services.Alexander H.I have been working with this company for more than 5 years..I have no serious complaints. In all this time, my sites have been disconnected only about 5 times (that's not much for 5 years). They answer quickly, they help, in general - everything is fine.But now our site has grown, and we need a dedicated server + administration. But the .masterhost has high prices for that level of need. I will look for a new solution.AndrewThe worst of all paid hosting that I've seen (many free hostings are better). The worst control panel of all that I've ever seen. To make a simple backup, you have to write to technical support. If they were good in the past, now it is hopelessly outdated.DmitriyI can't say much about the reliability of this hosting company - the site regularly doesn't work (2-3 minutes 5-10 times a day).The services are quite expensive.Tech support as a whole is ok, but sometimes I have to wait for a long time to get answers to my questions.evgeniyEvery day I receive notifications about the expiration of the payment period. In the message, there is not even one word about canceling the subscription to these notifications.IgorWe've used them about three years (several sites, the maximum price plan for the "shared" server). We have no serious complaints, and we will continue to use it for Russian audiences. The truth is, there are some disadvantages (for us it's no big deal right now, but it might bother someone else).1. From around 12:00 am to 1:00 am there are problems with visibility, and mail doesn't work.2. From other countries (in particular from the USA) the speed is really slow :(3. We are getting spam from our server neighbors (we think) so several times the mail server got caught by the filters, which made it difficult to correspond with customers.And so - the prices are ok, reliability is good, it works well even on heavy CMS (up to 10,000 unique visitors per day in general without any problems, didn't try any more). Support is excellent.DanStable hosting for many years. Adequate technical support and advice. Expensive, but it's worth it.OlegBe careful, and think carefully about whether you really need to deal with this organization. Their activities are seemingly fraudulant and designed to get your money! After I purchased the second domain from them - all my money (payment of two domains) was written off as payment for one domain - the newly acquired one. At the same time, my mailbox was jammed with spam letters threatening to stop the operation of the first domain - they demanded more money! Who knows when they will get enough! It's terrible!
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