LiquidWeb.com review

First impression

Liquid Web, a brand within the CloudOne Digital portfolio of Cloud capabilities, is owned by One Equity Partners. They are probably one of the most well-known and reliable hosting providers around and a true leader in their field. This company, made up of more than 250+ highly experienced administrators, engineers, and technicians, has been around for more than 25 years and is trusted by some famous brands like Red Bull, Audi & FedEx to name a few.

They offer a broad technology portfolio with best-in-class infrastructure and cloud capabilities, spanning the needs of startups right through to small, medium-sized businesses and large corporations, all complimented by rock solid and friendly support that is not only very responsive but also more than willing to go the extra mile.

Liquid Web offers Fully Managed Dedicated Servers, VPS Hosting, Cloud Hosting, and Managed WordPress Hosting from their 3 privately owned and operated, SSAE-16 compliant data centers. Their network comes with an unbeatable 100% uptime guarantee and they also include free migrations at no cost.

A Brief Video Introduction from Liquid Web Company

Trial Period

Liquid Web doesn't offer any free trial periods, but they do offer a 30-day money-back guarantee, so if you see their hosting does not suit you, simply request the services to be canceled within 30 days and you will be refunded for the full amount.

Billing Cycle

Most hosting packages are on a month-to-month basis with the exception of their VPS hosting where you can also pay in advance for 12 or 24 months. They accept all major credit cards, PayPal, checks, or Wire Transfers as forms of payment.

Payment for the initial order must be via PayPal or Credit Card.

Control Panel

If you are interested in having a fully managed server with Liquid Web, you will have the option to choose between Plesk, CPanel, or Interworx on their Linux-based servers, or Plesk with Windows-based servers. On WordPress hosting your control panel will be CPanel.

Limits

Although Liquid Web might be a bit more costly, you at least get what you pay for (if not more). All their plans come with ample disc space, RAM and performance CPUs, and more than enough bandwidth. Even if you breach the allocated bandwidth they won’t charge you extra but would rather reach out to you to see if you are on the right package and if your needs are met.

The most noticeable limitation would probably be in their shared CMS hosting plans, with the number of allowed sites. The entry-level package starts at a mere 1 site, but this increases up to 250 sites on their enterprise package.

One should also note that there’s no free domain included in any of their plans.

Security

Besides their highly secure and fully redundant data centers, they also provide standard ServerSecure Advanced Security on their servers, Integrated Firewalls, and Standard DDoS Attack Protection on their plans. A Free SSL by Let’s Encrypt also comes standard.

OS

Liquid Web has both Linux and Windows-based servers.

Support

Liquid Web famously calls themselves “The Most Helpful Humans In Hosting”. It is rather a bold statement, and one might wonder if they really are or if it’s just a clever sales gimmick.

In my opinion, they truly live up to that name, always fast to assist, friendly, and extremely knowledgeable. They offer 24/7/365 support via Phone, Chat, Email, or a ticketing system, with new support techs receiving over 300 hours of training in the first 12 months of their tenure.

Conclusion