Krystal.co.uk review

First impression

Since its inception in 2002, Krystal has grown into the largest independent web hosting provider in the UK, delivering a wide variety of shared, managed, reseller, VPS, and dedicated server solutions. With its lightning-fast and secure servers, feature-rich plans, and superb support, Krystal is highly recommended for anyone trying to find an honest host in the UK.

Krystal Hosting was finally founded in 2002 and has since become one of the largest independent web hosts in the UK which is currently hosting about 200.000 websites.

The members area of Krystal Hosting is really easy to navigate and understand as all the most important things you’ll need is right in front of your face when you login such as invoices, support and access to your control panel.

Trial period

They don’t have a Free Trial on their services but they do offer a 60-Day Money-Back guarantee.

If you’re not entirely happy with your purchase then simply let them know within 60 days and they will refund you in full, minus any domain name costs. (Domain names are non-refundable and are yours to keep even if things don’t work out.)

Billing cycle

All of Krystal hosting services are offered Monthly, Annually, and Biennially.

Control panel

All hosting packages they deploy use cPanel, the industry leading web hosting management tool. cPanel takes care of all your website management needs, from creating new email accounts, uploading and editing files to backing up your website, cPanel makes hosting management a breeze.

Limits

Krystal offers a nice variety of web hosting solutions starting with simple shared hosting and application hosting (WordPress, Joomla, Magento, Opencart, PrestaShop, and Drupal), followed by managed WordPress and advanced solutions such as reseller, VPS, and dedicated server hosting.

Their Web Hosting or Shared Hosting ranges from £7 to £19 per month, can host 1 Site, 5 Sites, and up to Unlimited Sites. With 10GB, 25GB, and up to Unlimited NVMe storage.

Security

DDoS attacks are on the rise and pose a constant threat to both business and ‘hobby’ websites. Their in-house network employs both on-premise and upstream DDoS mitigation. This ensures your sites and their wider network can weather any attack without disruption.

Their servers include a multitude of protective solutions for free to ensure the utmost security to all of our users. This includes systems that automatically scan and detect any issues and notify you immediately.

OS

Krystal hosting services offer Linux, Windows, and MAC operating service servers.

Support

Seeking support on Krystal’s main site will give you a few options including opening a support ticket, starting a live chat, giving them a ring (if you are their client), or searching through the knowledgebase. The ticketing system is available round-the-clock but you can expect to get a reply every day from 6 AM till midnight. The same hours apply for the live chat, while telephone support can be reached Monday to Friday from 9 AM to 8 PM. However, if you’ve opted for one of their premium packages, emergency phone support will be available for you 24/7.

Conclusion

Krystal’s superiority in the UK market comes from its commitment to speed, stability, sustainability, and (above all else) customer support, as well as from the fact that they provide great value for money overall.

There really isn’t much to complain about with Krystal Hosting’s cloud hosting services. You get great features at reasonable prices backed by superior support. I don’t need a crystal ball to tell you that this hosting company should continue to do well.