Exabytes.com review

First impression

Exabytes is a web hosting provider that’s been in business since 2001. They are one of the best web hosting providers in Southeast Asia. With the experience of more than 20 years, Exabytes is a leading web hosting provider globally, but especially in SEA. They withstood the test of time, and did more than that in the 20 years they’ve been in business. The awards and reviews they get are proof of that.

Based in Singapore, with offices in Malaysia and Indonesia, Exabytes.SG is a web hosting provider with a wide range of solutions. The platform offers shared hosting, reseller hosting, WordPress hosting, VPS hosting (Linux and Windows), dedicated servers (Linux and Windows), domain registration, and several other related services.

Exabytes offer more than just web hosting. This includes, but is not limited to:

• SEO services – starting at $300 per month;
• Facebook Ads – starting at $240 per month;
• Microsoft 365 – starting at $5 per month per user;
• Email marketing – starting at $45.83 per month.

One of the many things that set them apart is their phone applications. Available for both Android and iOS, you can use the apps to manage your account, pay invoices, get support, and get exclusive deals and rewards.

Trial period

They don't offer any Free Trial on any of their services though you are protected by 100 days Risk-FREE Guarantee Program! You can cancel and get 100% refund with no reason over the next 100 days. Just let them know & they will send you the refund. No questions asked.

*Not applicable for WP 12 Beginner.

Billing cycle

They offer different web hosting plans that you can choose from. Whatever suits your needs the best.

• Shared hosting;
• Reseller hosting;
• WordPress hosting;
• Dedicated server hosting;
• VPS hosting;
• and more.

Each hosting service plan subscriptions has 3 different billing cycles (Monthly, Annually, and Triennially). For Annual plan you can save as much as 70% and if you subscribe for 3 years you can save as much as 80%.

Control panel

Exabytes has a high speed cPanel web hosting platform with blazing fast, feature-rich and ensures stability. With daily backup and one-click restore features as well. With graphical interface and automation tools designed to simplify the process of hosting a website.

Their WordPress hosting plans are powered by the Plesk control panel and the popular WordPress toolkit for Plesk. You can use the panel to manage the WP websites themselves – including updating and managing plugins and themes, using FTP, configuring SSLs, and more.

All their WP hosting plans include lots of free perks and extras. Some plans include free daily backups, managed support, a free SSL, a free domain, and more.

Limits

Just like any other web hosting providers, Exabytes has their limits too on their specific service plans. Their WP hosting plans use LiteSpeed servers and LiteSpeed cache, which greatly improves the speed of your websites, along with the SSDs.

WP 12 Beginner Plan - comes with 30GB SSD Storage, Unlimited Bandwidth, 30 Sites, and Weekly Backup.

WP 12 Business Plan - comes with 90GB SSD Storage, Unlimited Bandwidth, 90 Sites, and Daily Backup.

WP 12 Ecommerce Plan - comes with 150GB SSD Storage, Unlimited Bandwidth, Unlimited Sites, and Daily Backup.

WP 12 Ultimate Plan - comes with 300GB SSD Storage, Unlimited Bandwidth, Unlimited Sites, and Daily Backup.

Security

Enhanced Security complete with Website Security360 protection, Automatic Malware Scan & Websites Fix, 1- Click Hardening, WordPress security scan and security patch. Be worry-free with their daily backup of your website. A one-click restore for full retrieval of your data should there be attacks or hits of disaster.

Cyber Security is protecting your online business against any cyber threats. It helps mitigate financial and reputational damage from cyber attacks. Prevents data breaches and loss of sensitive information.

Email Protection Filters out unwanted and harmful email. Protects against phishing and malware attacks.

Network Security protects websites and applications from cyber threats. Offers reliable uptime and availability for websites and applications.

OS

Exabytes offers Linux and Windows operating system on their web hosting services.

Linux has a wide variety of popular hosting control panels which it works with. This includes WHM / cPanel, Plesk, Webmin, OpenPanel, Kloxo, VHCS etc.

Windows hosting, compared to Linux plans, has a limited number of control panels one could choose. These include Plesk, Website Panel, MSP among others.

Support

The Exabytes.SG website has a comprehensive knowledgebase, but I wish the customer support was as helpful.

First off, only the technical support is available 24/7. The sales and billing support are only available during working hours. You can contact them via phone, live chat, email, or support ticket. Luckily, I was able to get in contact with the live chat.

Conclusion

Although it’s obvious that their main focus is SEA and the US, it would be great if they offered more server locations aside from the US and SEA. More specifically, a European server location would make a great portfolio of data centers.

It’s a good choice and an option to have – but their SEO and marketing services may not be the best of quality, considering that their focus is web hosting. The advertised pricing for all hosting plans is usually for a longer billing cycle (1 year or more). This is standard for pretty much all hosting providers, so users tend to already be familiar with these kinds of marketing tactics when choosing a host, but it’s still something worth pointing out.