Navicosoft.com review

First impression

Navicosoft is an IT company based in Lahore, Pakistan, which was founded by Raza Mehdi in 2008. They are now a one-stop-shop offering full digital solutions including from web hosting and software development to SEO and cybersecurity solutions. They are headquartered in Pakistan with bases in Australia, the UK, and the UAE to support customers all around the world. 

Trial Period

They offer a short, 3-day trial should you want to try out their services before signing up. This trial is applicable to their shared hosting, VPS hosting, as well as their dedicated server plans. Theirs is also a 60-day money-back guarantee in place on these services, which is almost double the time most providers offer!

Billing Cycle

Their shared hosting plans let you choose between annual, biennial, or triennial billing cycles. VPS hosting is even more flexible, with monthly, quarterly, semi-annual, annual, biennial, and triennial options.

Payment is hassle-free—they take credit cards (Visa, MasterCard, Amex, Discover), PayPal, bank transfers, and even Bitcoin for those who prefer crypto.

Control Panel

As far as control panels are concerned, they've got options to fit just about everybody. If your site is hosted on one of their shared hosting plans you will get cPanel included. VPS users on the other hand gets to choose between a number of control panels. There's cPanel/WHM, Webuzo, or DirectAdmin, which is deceptively powerful considering how light it is. This panel has become quite the favorite among tech-savvy folk who just want something to function without being bogged down with unnecessary baggage. 

Limits

Navicosoft provides multiple shared hosting plans to suit various requirements and budgets, with varying features and limitations. The Diamond Plan is suitable for small sites or blogs and provides a modest 4GB of disk space, 512MB of RAM, and the ability to host a single domain. It includes 10 POP/IMAP email accounts and 3 MySQL databases and comes with cPanel for simplicity, a free SSL certificate, and daily automatic backups.

Progressing upwards, the Pro Plan has 8GB of storage and 512MB of RAM, which is suitable for medium-sized websites. It supports 2 domains and has 15 POP/IMAP mail accounts and 4 MySQL databases.

The Mega Plan includes 20GB of disk space, 512MB RAM, 6 MySQL databases, 20 POP/IMAP email accounts, and a 3-domain limit. The Bronze Plan includes 30GB of disk space, 756MB RAM, 8 MySQL databases, 30 POP/IMAP email accounts, and a 4-domain limit.
The Unlimited Plan is for large sites or small e-commerce sites with 40GB of disk space and high bandwidth to handle heavy traffic. It includes unlimited domains, POP/IMAP email accounts, and databases, and the same robust features as the lower plans, such as cPanel, SSL, and backups.

It is interesting to note that their Shared Hosting plans are still operating on regular HDDs and not SSD drives, which are faster.

Their VPS packages, however, come in 5 variations that start from 10GB SSD disk space, 1 vCore CPU, and 512MB RAM on the V1 package, to 80GB SSD storage, 4 vCore CPUs, and 4GB RAM on the V5 package.

Website Builder

Navicosoft provides a website builder with their hosting packages. They provide SitePad, a well-known drag-and-drop website builder, to enable users to build professional websites in no time and with minimal technical expertise or coding abilities.

Security

Navicosoft employs a range of security protocols to keep their clients' websites, data, and hosting environments safe. This range of security measures protects against a wide array of threats, which include malware, hacking, and data breaches.

Their infrastructure is protected by Network firewalls and Web Application Firewalls (WAFs) that protect web applications by detecting and preventing malicious requests and attacks that take advantage of application vulnerabilities. They also use CageFS and Lightweight Virtual Environment (LVE) to isolate each user's file system and prevent users from accessing or interfering with each other's files. Additionally, Navicosoft protects against Distributed Denial of Service (DDoS) attacks that overwhelm servers with traffic and cause downtime.

Moreover, every account cPanel offers free SSL certificates through Let's Encrypt, malware scanning and removal, two-factor authentication to add extra security to the login process, and automated regular backups.

OS

They utilize various operating systems for their shared hosting and VPS hosting packages to suit the varying requirements of their customers. They use the CloudLinux 7.2 operating system (OS) for their shared hosting packages, but their VPS packages provide customers with a variety of options, including CloudLinux 6.4 / 7.2, Ubuntu 19.10 / 20.04, openSUSE 42.1 minimal, Debian 9.9 / 10.4, or CentOS 8.2 / 8.3. Windows VPS packages are provided with Windows Server 2012, 2016, 2019, 2022, or Windows 10.

Support

Navicosoft offers round-the-clock customer support, so clients have access to assistance at all times regardless of their time zone. Agents are available through several channels, including Live Chat, WhatsApp Chat, Email, a Ticketing System, and Phone, which provides clients with flexibility in choosing their communication preference. Their technical support team is friendly and responsive, usually responding within under one minute on Live Chat and within 30 minutes via email. I myself was very pleased with the service I got.

Conclusion

Navicosoft looks like a good hosting company, and they provide various packages of hosting according to various needs and budgets. They do provide basic features such as cPanel management, free SSL certificates, and daily automated backups in their packages. All this aside, we have to note that shared hosting packages by them utilize standard HDDs rather than quick SSD drives, so we have to assume that website performance would be affected, especially for large websites or websites needing more resources. Additionally, their VPS plans offer scalability with the possibility to upgrade from basic to higher configurations. Overall, Navicosoft's support and services infrastructure make it a sufficient choice for individuals and small to medium-sized businesses seeking reliable hosting solutions, provided HDD storage performance constraints are acceptable for their needs.