Editor's opinion
Lorienz Galarpe
I am a website designer and developer for over 7 years now, and I worked with several hosting companies in the past for each website project I handle.
First impression
Namecheap began in 2000 with a mission to deliver the best domains at the best prices with the best service. Since then they've added hosting, security, managed WordPress, and a whole range of innovations to their platform.
They make it possible for anyone to create a winning web presence – by providing easy domain name registration, affordable hosting plans, and all the best apps. They will point you to site security and privacy products from the most trusted brands around, and their award-winning customer service team is available 24/7 with friendly advice to help you get your site up and running in no time.
A Brief Video Introduction from Namecheap Company
Trial period
They do offer a 1 month or 30 days Free Trial on their Managed Wordpress Hosting services with no commitment.
Billing cycle
They do offer a monthly and yearly plan to all of their hosting services including Shared Hosting, Managed Wordpress, Reseller Hosting, VPS Hosting, and Dedicated Servers. Aside from the 1 month Free Trial, you can save up to 62% off on their Shared Hosting services.
They do accept direct Visa, MasterCard, Discover, and American Express payments as well as PayPal, using which you can pay with most credit cards. Also they accept cryptocurrency payments.
Control panel
Their Shared hosting plan service mainly has cPanel in it, users have the ability to manage their websites or projects completely from creating databases, email address, connect domain names, install wordpress websites, install SSL certificates or even stored any kinds of files.
In uploading files including texts, image media files, PHP, HTML, CSS, Javascript files etc., it only takes seconds.
Limits
Mainly on their Shared Hosting they do have limitations such as how many websites you can host, amount of SSD storage, Domain-based email accounts etc. Their Stellar hosting package which is the basic option has a limit of up to 3 websites hosted, up to 20GB SSD and up to 30 email addresses. And on Stellar Business hosting package which is the top plan hosting option offers unlimited websites, unlimited SSD, unlimited email addresses, and a free AutoBackup & Cloud Storage.
Their Shared Hosting packages comes with Unmetered bandwidth, Free Website builder, Domain name and Privacy protection, Free automatic SSL installation, Free Supersonic CDN, and Free Website migration.
Security
One of Namecheap’s top priorities is providing secure and trusted web solutions. Their latest project has been upgrading their version of cPanel for web hosting users.
Their SiteLock scans for and automatically fixes malware. They identify threats, scan and alerts you 24/7 on a wider range of cyber threats, Automatically removes malware that harms your website, and Fixes site weaknesses for secured performance.
OS
Their hosting services offer Linux, Windows, and MAC operating service servers.
Support
Their support is more than happy to assist via online chat, contact form, facebook page messenger or email. They do have Live chat support, Email address, Support ticketing, and Contact form. You will find their Support Team to be everything you need in terms of friendly and helpful assistance. These are real people who are ready to help you out with any issue on a 24/7 basis.
Live chat support is very responsive and knowledgeable, as they offer 24/7 support. They always have an agent online to answer your questions or inquiries, and It only takes a minute for them to respond if there is no other customers in que.
Conclusion
Pros
Cons
Fast and Reliable servers;
User-friendly hosting;
Free DDOS Protection;
Unlimited Bandwidth;
Free Website and Domain Migration;
Free SSL Certificate;
NVMe SSD Storage;
24/7 Support;
30 Days Money Back Guaranteed;
Free Domain Name on Annual Plans;
User-friendly customer dashboard;
very cheap domain name price.
N/A.
Namecheap is a great choice for Wordpress website projects, they have fast and reliable hosting services. All of their web hosting plans are backed by Namecheap’s Hosting Guarantee. This guarantee represents the highest quality you can expect from Namecheap and underlines their commitment to providing excellence in their hosting division.
FAQS:
Is Namecheap Shared Server Hosting cloud-based? No, although all Namecheap Shared Hosting plans are hosted on a Solid-State Drive (SSD), which helps to enhance performance over traditional hard disk drives (HDD). SSDs also contain no moving mechanical parts, offering faster access time and low latency. Namecheap Stellar Business plans with a US datacenter and all plans with an EU datacenter are, however, based on Cloud Storage. Here, traditional physical machines are converted to virtual machines (VM), running on a readily-available VM infrastructure.
How is hosting location-specific? It is ideal for your hosting server location to be as close to your audience as possible. If you need affordable hosting for Europe and/or Africa audiences then it’s a good idea to find Shared Hosting in Europe. This means your website and web pages will load faster, you’ll have higher search engine rankings, and you’ll boost your SEO. So for the best Shared Hosting EU, look no further than Namecheap’s EU datacenter, which is also 100% renewable energy-powered.
Should I choose VPS Hosting instead of Shared Web Hosting? A VPS gives you access to your own personal server, one that’s split up into several virtual servers with allocated resources (disk space and bandwidth) as well as a pre-installed operating system (OS) of your choice. For website owners looking to grow and scale up, a VPS is highly recommended. If your website is too big for Shared Web Hosting but too small to benefit from Dedicated Server Hosting, a VPS is the right choice for you.
Plans
Note! Some companies do not include VAT in their prices. Prices are indicated for one month’s pay. If you pay for a longer period - discounts are possible. Domain prices are indicated for new domains registration.
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Sorting
Hosting rating
verified
Arnel Colar
Philippines
11 june 2019
Namecheap should stick with offering just domain names, not hosting services. Here's why:
Domain names are what they are good at. It's no surprise that they offer free domain names on sign up. If you are planning to move your site to theirs, they offer migration services for free. I also like that they have full 30-day money back guarantee. You'll have a chance to back out if you don't like their services within 30 days.
You'll definitely need one because:
Their uptime was better in the first month we signed up. However, the next several months got worse.
Page loading times affect how our customers react to our site. I found that my page takes around 6 seconds to load which is bad for business.
As with customer support? Better rely on their Frequently Asked Questions page because it took me 10 minutes to get to them and multiple representatives to answer my problem.
Hosting rating
verified
Gomez Ojukwu
Canada
8 oct. 2019
To say i regret coming here is just an understatement. The services are just terrible: In the one year, my site has been hacked twice, infected with malware and they said it is my fault. They even deactivated my site because of the malware. Their support is as good as useless, i wished i went somewhere else.
Hosting rating
verified
Lucy Fletcher
Australia
11 oct. 2019
I've been using NameCheap to register domains for years, but I'm new to their hosting. It's very good value but support can leave a little to be desired. Only use if you are happy to handle most yourself and not for mission-critical projects.
Hosting rating
verified
Radoslav Chakarov
Bulgaria
8 apr. 2020
I was using NameCheap for 20+ domain names for years and had no problems with the service. The domain management panel was intuitive and straightforward and the prices were very affordable.
This was before I decided to try their shared hosting as well. The speed was relatively slow, compared to websites I had with other hosts. And this was on a completely new WordPress installation, not even a big website.
When I contacted support, they gave me some excuse and moved me to another server. The situation there was not much different. It seems that NameCheap is heavily overselling servers.
Final verdict - good for domains, poor for hosting.
Hosting rating
verified
Erjon Tafa
Albania
17 june 2020
Web hosting has been fine for the past two years and decided to set up our email with them. BIG MISTAKE! 1 month in, hundreds of our emails disappeared in a flash. I switched my Outlook settings to not update in case anything more
happened and what a great move that was as 2 days later ALL the emails disappeared. Magically, all the folders re-appeared but the emails are still gone. 2 years worth of business emails simply vanished with all the data in them. Namecheap's answer after promising to and not delivering is "Sorry, no guarantees"
My advice is to pay a higher price and find a dependable provider as namecheap is that!
I didn’t have a good experience with Namecheap. Looks like they don’t have a good technical support team. I am only using Namecheap for my domain name. There server and uptime are ok but support is not good as it should be. Will not recommend anyone for hosting.
Hosting rating
verified
Dan Bechtold
United States
8 aug. 2020
Another place to find some good deals on domain names that found out they had hosting service - so why not give it a try. I gave it a try loved the domain pricing and wordpress hosting pricing but that's where it all ended. The site load time took forever for the short 3 months I was there with occasional downtime (which most have and is average compared to others). But the support wasn't the best and couldn't figure out why the site was slow even with a clean install of WordPress.
Hosting rating
verified
Aieshah Shah
Pakistan
13 aug. 2020
Do not use this company. Their speed is horrible and when you contact their support team they put you on hold for mins and than transfer your chat to another team member who does the same.
My website is a video-oriented website. i was on their shared hosting plan but due to my speed issues i upgraded my account to VPS hosting.
They promised me improve in the speed but after 4-5 days of setup the speed gets even worst than shared hosting.
They did not provided me any support infact i hired someone to manage my vps hosting.
Hosting rating
verified
David Mooney
United States
22 oct. 2020
I am unhappy with Namecheap as their domains are expensive after renewal and have had lots of problems when contacting their customer support trying to get a refund under their refund policy.
Hosting rating
verified
Hayden Sweet
United Kingdom
29 oct. 2020
I dont really like namecheap hosting in my opinion, i didnt like the speed and the reliabilty was not very good, might just have been a broken host but i didnt have the VPS for very long after that.
Hosting rating
verified
Ayesha L.
United States
16 dec. 2020
Do not use this company. It is cheap but so as their services and servers. The speed is slow; the bandwidth is limited although they say it's unlimited. SSL is not automatic at all you have to do it manually and when you connect to their support staff they are operating it from India and highly non-technical as they will waste your time. Better find some other company than wasting time here.
Not recommended.
SIMILAR
Check out companies here from the same country, with similar scores and customer numbers.
We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.
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