Objective review InMotionHosting.com
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- 🌐 Country: USA
- 🎂 Founded: 2001
- 👨 Customers: 170000 (~0.33 % market)
- 🌎 Servers Location: USA, North America
- 🖥️ Control panel: cPanel
- 📅 Free/Moneyback period: 90 days
Participants in ratings (the place occupied in the rating is indicated in brackets):
Countries: USA (9), North America (9). Alternatives and competitors: A2Hosting.com (4), WPEngine.com (3), DreamHost.com (2), GoDaddy.com (4), OVH.com (5). Disk type: SSD (6). Payment methods: Visa or MasterCard (8), Wire transfer (2). Control panel: cPanel (8). Technologies: MySQL (7), PHP (7), Java (4). Domains: Free domain (7). Other: Unlimited hosting (5), Secure hosting (4), DDoS protection (6), Green hosting (3), Reseller hosting (5). OS: Linux (9). Free trial: Moneyback (8). CMS: Joomla (9), WordPress (9), Drupal (9), MODX (6), TYPO3 (7), vBulletin (6), Magento (9). Type of hosting: Shared hosting (8), VPS-VDS (17), Dedicated server (14). Hosting for: Portfolio website (8), Blog (9), Corporate website (9), E-Commerce (9), Forum (8), E-mail (7), Web-portal (9). Hosting price: Cheap hosting (21), Price-quality ratio (9), Expensive hosting (8), Cheap VPS hosting (4)Overview
First impression
InMotion Hosting is a privately-owned technology company that was founded in 2001 by Sunil Saxena and Todd Robinson. They are an industry-leading provider of Shared Hosting, WordPress Hosting, VPS Hosting, Dedicated Servers, and Hosted Private Cloud and currently operate offices in Los Angeles, Virginia Beach, and Denver, from where they serve their solid client base of over 170,000 businesses and entrepreneurs worldwide.
This award-winning company is made up of more than 350 highly trained employees, with technical support staff having to rack up an incredible 280+ hours of training before they are let loose to support customers on their own. They provide optimized hosting with enhanced security features for popular platforms such as WordPress, Joomla, and Drupal, and will soon be launching Minecraft Server Hosting, from where users can easily manage their own custom Minecraft Server for their crew, with unlimited plugins on low-latency servers using NVMe SSD storage.
A Brief Video Introduction from InMotion Company
Comparative table of the main characteristics of the TOP-10 hosting providers
Company name | Cheapest shared hosting plan | Most expensive shared hosting plan | WordPress hosting | Website builder | Dedicated servers | Cloud hosting | Additional features | Uptime for your website |
Hostinger.com | $1.99 | $8.99 | Yes | Yes | No | Yes | Minecraft Hosting | excellent |
A2Hosting.com | $1.99 | $11.99 | Yes | Yes | Yes | No | No | excellent |
AccuWebHosting.com | $3.99 | $7.99 | Yes | No | Yes | Yes | Forex VPS Hosting | excellent |
FastComet.com | $1.79 | $3.74 | Yes | No | Yes | Yes | No | excellent |
Kamatera.com | No | No | No | No | No | Yes | No | excellent |
UltaHost.com | $3.29 | $12.99 | Yes | No | Yes | No | MineCraft - Game Server, 7 Days To Die - Game Server |
excellent |
Scalahosting.com | $2.36 | $11.96 | Yes | No | No | Yes | No | medium |
InMotionHosting.com | $2.29 | $11.91 | Yes | No | Yes | Yes | Minecraft Server Hosting | excellent |
Name.com | $6 | $13 | Yes | Yes | No | Yes | No | very bad |
123-reg.co.uk | £2.99 ($3.74) |
£7.49 ($9.47) |
Yes | Yes | Yes | No | No | excellent |
Trial Period
InMotion Hosting doesn't offer a free trial, however, they are confident in their offerings and will give you an above industry standard 90 days money-back guarantee to let you decide if they are a good fit or not. Dedicated Servers and all monthly billed VPS Hosting packages are only eligible for a full refund for 30 days. Minecraft Hosting packages are covered by a 7-day money-back guarantee.
Billing Cycle
Their plans are cost-effective, and although there is no monthly payment option for Shared Hosting, it is available on VPS Hosting plans. Keep in mind that monthly options will not include the introductory rate. InMotion customers can take advantage of a 10% discount on VPS or Shared Hosting should they signup for 1 year.
InMotion Hosting accepts Visa, Mastercard, American Express, PayPal, and cheques (in US dollars and made payable to InMotion Hosting) as valid payment methods.
Control Panel
As an official cPanel partner, users will get this intuitive and robust server and site management control panel. It comes pre-installed with Softaculous, a fast and simple installer that installs apps like WordPress, Joomla, Drupal, Magento, and more, with a click of a button. VPS plans offer both cPanel and CWP.
Limits
Their Shared Hosting features four plans, namely Core, Launch, Power, and Pro. All come with a free domain, free SSL, and unlimited NVMe SSD space, email addresses, websites, and bandwidth, with the exception of the Core plan, where you will only get 10 email addresses, 2 websites, and 100GB Standard SSD storage space.
InMotion also has 4 plans (a bit unimaginatively named) on offer for VPS hosting, VPS 4GB RAM, VPS 8GB RAM, VPS 12GB RAM, and VPS 16GB RAM, and as their names imply they will come with 4GB RAM and 4 vCPUS, 8GB RAM and 8 vCPUS and so forth. Each plan comes bundled with a free SSL and Dedicated IP Addresses, as well as Server Snapshots, to allow you to instantly restore to a previous version or snapshot of your VPS server to a specific time and date.
Security
InMotion Hosting prioritizes server-side security by implementing advanced policy firewalls, suPHP protocols for file permissions, and Mod Security for protection against server attacks. Additionally, they employ Correro for DDoS defense. Their systems continuously scan for malware and hacks, quarantining infected files and notifying users. Upon request, they can conduct a malware scan and provide you with the results.
All plans come with a complimentary 2048-bit SSL certificate and a free backup service for accounts under 10GB on Shared and VPS Hosting plans.
OS
All their plans run on CentOS 7, an open-source operating system based on the Red Hat Enterprise Linux source code and built on the Linux kernel.
Support
InMotion Hosting is famous for its superior support. They offer 24/7, US-based support, in the form of live chat, support tickets, phone, and a forum. One should note though that you would need the Power plan or higher to receive phone support. Their technicians are super quick to respond, friendly, and knowledgable, and as an added bonus, all plans also come with multi-coding-language support, including PHP, Ruby, Perl, and Python.
Conclusion
Pros | Cons |
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InMotion Hosting has been around for a long time, they are very reliable, offer excellent server uptime, and unrivaled customer support. Their plans are jam-packed with features, and although it lacks Windows options, it is still truly a great choice for anyone looking for a quality hosting provider.
FAQ
InMotion Hosting offers hosting plans with varying limitations on the number of websites or domains you can host. The specific limit depends on the plan you choose.
Yes, InMotion Hosting provides the flexibility to easily upgrade or downgrade your hosting plan as per your needs. They offer seamless plan transitions to accommodate your changing requirements.
InMotion Hosting offers a website builder tool called BoldGrid, which provides a user-friendly interface to create and customize websites. Additionally, they support popular content management systems (CMS) such as WordPress, Joomla, and Drupal.
Plans
Core | Power | Launch | Pro | |
Price |
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DDoS Protection | Yes | Yes | Yes | Yes |
Websites | 2 pcs | ∞ | 25 pcs | ∞ |
Database | 40 pcs | ∞ | ∞ | ∞ |
Disk Space | 100 Gb | ∞ | ∞ | ∞ |
Platform | linux | linux | linux | linux |
Control panel | cPanel | cPanel | cPanel | cPanel |
Details | Details | Details | Details |
Cloud VPS SSD 1 | VPS 4GB | VPS 8GB | VPS 12GB | VPS 16GB | |
Price |
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Memory (RAM) | 1 Gb | 4 Gb | 8 Gb | 12 Gb | 16 Gb |
DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Disk Space | 30 Gb | 90 Gb | 150 Gb | 210 Gb | 360 Gb |
Platform | linux | linux | linux | linux | linux |
Control panel | - | - | - | cPanel | - |
CPU | - | - | - | - | - |
CPU Cores | 1 pcs | 4 pcs | 8 pcs | 12 pcs | 16 pcs |
Details | Details | Details | Details | Details |
Aspire E3-1246 v3 | Essential E-2134 | Elite E-2388G | CC-1000 | CC-2000 | |
Price |
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Memory (RAM) | 16 Gb | 32 Gb | 128 Gb | 192 Gb | 256 Gb |
DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Disk Space | 1000 Gb | 2000 Gb | 4000 Gb | 2000 Gb | 4000 Gb |
Platform | linux | linux | linux | linux | linux |
Control panel | cPanel | cPanel | cPanel | cPanel | cPanel |
CPU | 3.4 GHz | 4.2 GHz | 4.2 GHz | 2.7 GHz | 3 GHz |
CPU Cores | 4 pcs | 4 pcs | 8 pcs | 12 pcs | 24 pcs |
Details | Details | Details | Details | Details |
.biz 19.99 USD 18.19 EUR 26.99 CAD 15.59 GBP 30.18 AUD 1653.77 INR 143.73 CNY 2957.92 JPY 1805.9 RUB 764.82 UAH FREE One free domain for the period of 1 year with purchase of a new shared business hosting plan for 12 month contract term. | .com 19.99 USD 18.19 EUR 26.99 CAD 15.59 GBP 30.18 AUD 1653.77 INR 143.73 CNY 2957.92 JPY 1805.9 RUB 764.82 UAH FREE One free domain for the period of 1 year with purchase of a new shared business hosting plan for 12 month contract term. | .net 19.99 USD 18.19 EUR 26.99 CAD 15.59 GBP 30.18 AUD 1653.77 INR 143.73 CNY 2957.92 JPY 1805.9 RUB 764.82 UAH FREE One free domain for the period of 1 year with purchase of a new shared business hosting plan for 12 month contract term. | .org 19.99 USD 18.19 EUR 26.99 CAD 15.59 GBP 30.18 AUD 1653.77 INR 143.73 CNY 2957.92 JPY 1805.9 RUB 764.82 UAH FREE One free domain for the period of 1 year with purchase of a new shared business hosting plan for 12 month contract term. |
.us 19.99 USD 18.19 EUR 26.99 CAD 15.59 GBP 30.18 AUD 1653.77 INR 143.73 CNY 2957.92 JPY 1805.9 RUB 764.82 UAH FREE One free domain for the period of 1 year with purchase of a new shared business hosting plan for 12 month contract term. |
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
Contacts
- Address: 555 S. Independence Blvd Virginia Beach, VA 23452
- Phone number: 888-321-4678, 757-416-6575
- E-mail: sales@inmotionhosting.com
- All
- General impression
- Support
- Reliability
- Price
- Website performance
- Website interface
- Control panel
- Livechat
- Payment process
- Security
Reviews (34)
- Sorting
The best for me and my client was that they have perfectly structurized knowledgebase with plenty of information. Besides InMotoin hosting offer cPanel demo, so if you are new to things and looking for a hosting company, you can check their plans and try if you like the cPanel navigation.
As for the support - they are pretty helpful, can assist with basic hosting questions. For specific issues in security/site building and stuff you should still need to hire a professional, because chat agents will most likely only try to "google this for you". Anyways general impression is more like positive.
Most of the time I am awful at explaining what I need. The people at inMotion are so patient and have the unique ability to explain how things work.
Generally, inmotionHosting Cpanel is easy to navigate and contains lots of essential web tools for website optimization.
What I don't like is their pricing structure. The advertised rate is so low that you would want to sign up right away. However, to get to that price, you will need to sign up for a 24-month contract. They do have free backups on the site, but there are limitations to these free offers. For instance, if your backup exceeds 10GB, it won't be backed up. You are limited to one restoration every four months for the sites that don't get backed up.
They are on schedule, exceptionally kind and decent and keep their pledge when you need them.
They are remaining by you!
- Average Uptime of 99.95%: not great, but pretty good. I have a 100% uptime with them, so I'm more than satisfied.
- Average page loading times of 855ms: not really fast in comparison to A2Hosting or similar solutions, and it won't give you any extra points in Google ranking either. This is why I prefer other hosting solution, and the only real problem I have with InMotionHosting, everything else is an example of how a hosting company should work
- Stellar customer support, according to online reviews. I had one minor issue (more of a question, really) and they resolved it through live chat. Before I got connected with a live agent I had to submit a ticket, but everything was resolved in about two minutes. Wow!
- One-click install for WordPress and many other apps are pretty common these days, but premium Sucuri installation, which is a pretty god security solution, is not, and that is also one more selling point for InMotion
- Easy integration of Google Apps (Gmail, Google Docs, Drive etc.) is not particularly important for me, but it probably is for something not used to editing MX records
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- Free backups up to 10GB. It's a must nowadays but not all hosting companies offer it for free, so also a big plus for InMotionHosting
All in all, a very good choice for hosting. If only they had faster servers, they would be at the top of my list for sure!
Their customer support are really knowledgeable of technical terms like cPanel, MySQL, Graphic libraries, etc.
InMotion is unique in that they are one of the few shared hosts that will grant limited SSH access. They also include WP-CLI for those clients that use WordPress and prefer to work in the command line. InMotion is also the creator of BoldGrid, an awesome WordPress plugin suite that includes a page builder, staging, and security plugins. BoldGrid comes with all of their plans so you can benefit from the power it brings.
While the speed of InMotion Hosting's servers is more than satisfactory, there are some hosts that perform a little better in this area.
They also off a "Quickstarter" add for $99. This is a custom 1 page website built by their talented team of designers in about 2 days. Combine all of these features with rock-star support, an easy to use control panel and free SSL, and you have a real winner!
The only thing I do not like about InMotion is that the Pro-Plan gets you "Pro-level" support. I am a firm believer that the level of support you get should not be contingent on the price you are willing to pay.
Iffy check out process
No Asian datacenter
NGINX not available
With that out of the way let me point out some things I like:
- The Money-back guarantee is 90 days. I haven't seen this at any other hosting. This proves that they believe in their product in the long term and tells a lot about their quality of services
-Support is fast and EXTREMELY patient and knowledgable. I Have used them only 2 times regarding some domain propagation issues but they were super nice and professional.
Highly recommended
The only sticky point was that we hope that pricing could have been a bit more affordable.
InMotion seemed like a logical choice - they had SSD drives, unlimited bandwidth, marketing tools.
I signed up on the Power package and prepaid the whole year, which is ok. But I noticed that my renewal prices are doubled, which I'm not sure will fit my budget.
In terms of support, the InMotion guys were great. They helped me migrate my websites and set up a free SSL for me.
A very satisfactory experience so far.
es. I liked the fact that there was an effort for continuous improvement from InMotion's end based on my feedback. InMotion has an excellent customer support service. The entire customer support team is based out of the US and the wait times are minimal, resulting in speedy resolution of customer issues.
That being said since I know the issue I'm able to add security myself and I still use the hosting a lot.
We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Trial period is a period of time, usually from 7 to 30 days, during which you can use the hosting services for free to test them.
Moneyback policy allows the customer to receive a refund for his order within a certain period after the purchase.
OS means the operating system is installed on the server. We recommend to choose Linux hosting unless your website requires another OS.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
Most websites require MySQL and PHP installed on the server to work correctly. Almost all hosting providers support these technologies.
ASP.NET is a Microsoft web application development platform.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.