Objective review Hostinger.com
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Support:
- 🌐 Country: Europe
- 🎂 Founded: 2004
- 👨 Customers: 100000 (~6.30 % market)
- 🌎 Servers Location: USA, Europe, India, United Kingdom, Netherlands, Singapore, Turkey, Brazil, Asia, Indonesia, Malaysia, New Zealand, North America, South America
- 🖥️ Control panel: hPanel, cPanel, Plesk, DirectAdmin
- 📅 Free/Moneyback period: 30 days
Participants in ratings (the place occupied in the rating is indicated in brackets):
Countries: USA (1), Europe (1), India (1), United Kingdom (1), Netherlands (1), Philippines (1), Singapore (1), Turkey (1), Brazil (1), Asia (1), Indonesia (1), Malaysia (1), New Zealand (1), North America (1), South America (1). Alternatives and competitors: A2Hosting.com (1), Bluehost.com (1), WPEngine.com (1), GoDaddy.com (1), Squarespace.com (1), OVH.com (1). Disk type: SSD (1), SSD NVMe (1). Payment methods: Visa or MasterCard (1), PayPal (1), Сryptocurrency (1). Control panel: Custom (1), cPanel (1), DirectAdmin (1), Parallels Plesk (1). Technologies: MySQL (1), PHP (1). Domains: Domain registrars (25), Free domain (1), SSL Certificate (1). Other: Unlimited hosting (1), Secure hosting (1), DDoS protection (1), Website builder (14). OS: Linux (1). Free trial: Trial period (1), Moneyback (1). CMS: Joomla (1), WordPress (1), Drupal (1), MODX (1), TYPO3 (1), Magento (1). Type of hosting: Cloud hosting (7), Shared hosting (1), VPS-VDS (10). Hosting for: Portfolio website (1), Blog (1), Corporate website (1), E-Commerce (1), Forum (1), Web-portal (1), Games (1), Minecraft (1). Hosting price: Cheap hosting (20), Price-quality ratio (1), Expensive hosting (7), Free hosting (1), Cheap VPS hosting (12)Overview
First impression
Hostinger is a customer-obsessed, idea-driven, and ever-growing web hosting provider with its roots firmly set in Kaunas, Lithuania. It was originally named Hosting Media when a group of young entrepreneurs started this personal hosting company, little did they know to what extent their new venture will grow! In 2011 it was rebranded to Hostinger, around about the same time as their current CEO, Arna Stuopelis joined the company.
This well-known and forward-thinking provider is mostly employee-owned and employs roughly 1000+ highly capable Admin, Technical, and Security professionals. Their Services include Shared Hosting, Cloud Hosting, VPS Hosting (both Linux & Windows), Minecraft Hosting, WordPress Hosting, and is also an ICANN-accredited domain registrar.
A Brief Video Introduction from Hostinger Company
Comparative table of the main characteristics of the TOP-10 hosting providers
Company name | Cheapest shared hosting plan | Most expensive shared hosting plan | WordPress hosting | Website builder | Dedicated servers | Cloud hosting | Additional features | Uptime for your website |
Hostinger.com | $1.99 | $8.99 | Yes | Yes | No | Yes | Minecraft Hosting | excellent |
A2Hosting.com | $1.99 | $11.99 | Yes | Yes | Yes | No | No | excellent |
AccuWebHosting.com | $3.99 | $7.99 | Yes | No | Yes | Yes | Forex VPS Hosting | excellent |
FastComet.com | $1.79 | $3.74 | Yes | No | Yes | Yes | No | excellent |
Kamatera.com | No | No | No | No | No | Yes | No | excellent |
UltaHost.com | $3.29 | $12.99 | Yes | No | Yes | No | MineCraft - Game Server, 7 Days To Die - Game Server |
excellent |
Scalahosting.com | $2.36 | $11.96 | Yes | No | No | Yes | No | medium |
InMotionHosting.com | $2.29 | $11.91 | Yes | No | Yes | Yes | Minecraft Server Hosting | excellent |
Name.com | $6 | $13 | Yes | Yes | No | Yes | No | very bad |
123-reg.co.uk | £2.99 ($3.74) |
£7.49 ($9.47) |
Yes | Yes | Yes | No | No | excellent |
Trial Period
Like most of the big players, Hostinger offers a 30-day full money-back guarantee on all their hosting services rather than a free trial or testing period. To qualify for a refund, cancellation requests must be made within 30 days of the date of purchase, by sending a mail to support@hostinger.com
Their refund policy applies to Hosting Plans, SSL Certificates, Daily Backups, CloudFlare CDN plans, Windows VPS, Linux VPS, and Minecraft VPS plans.
Billing Cycle
Customers can choose between signing up for 1 month, yearly, 2, or 4 years at a time. Besides the monthly option, all other plans are pre-paid and not divided into monthly installments.
They accept Visa, Mastercard, Discover, Maestro, Diner's, and JCB Credit and Debit cards, as well as PayPal, Google Pay, AliPay, BitPay, and CoinPayments (a Crypto Currency Wallet) as valid payment methods.
Control Panel
Their Web, WordPress, and Cloud plans are making use of hPanel, a custom control panel designed by Hostinger. It provides a friendly, intuitive, and modern interface with a minimalist design, making it easy to understand and navigate.
For VPS, as it is unmanaged, users will need to install their control panel of choice. Hostinger provides VPS templates for Vesta, Webuzo, Virtualmin, and cPanel (cPanel requires an additional paid license) preinstalled.
Limits
Their Shared Hosting comes with 3 options to choose from, Single Web Hosting, Premium Web Hosting, and Business Web Hosting. All plans come with ample hosting space on NVMe SSD drives, Free SSL certificates by Let’s Encrypt, and a complimentary Malware scanner. What sets them apart is that the Business plan includes daily backups, whereas the other two will have weekly backups only.
Hostinger will also throw in a free domain if you sign up for a year or longer.
When it comes to their VPS offerings (Linux VPS and Windows VPS), there are numerous options to choose from, the entry-level plan (VPS 1) starts with 1 GB RAM, 20 GB SSD Disk space, 1 TB Bandwidth, whilst the top plan (VPS 8) features 16 GB RAM, 250 GB SSD Disk space and 12 TB Bandwidth. All VPS options come standard with 1 Snapshot (an instant image of your server, taken at a specific time and used for backup purposes), Weekly Backups, a Dedicated IP Address, and Full Root Access.
Worth mentioning is that these offerings are not set in stone. All plans are scalable, if you need more resources for your server environment, simply upgrade to a different plan through their VPS web hosting control panel, without the risk of any downtime.
Hostinger Web Hosting Plans Explained
Website Builder
Hostinger offers an easy-to-use Drag & Drop Website Builder that is Powered by ChatGPT. It has everything you need to create a professional website, including artificial design intelligence tools like an AI Writer, an AI Heatmap, and a search engine optimization tool as well as 100+ fully-customizable, designer-made templates to use. Their builder also integrates with popular marketing tools like Google Analytics and Hotjar.
They have invested a lot in the interface, it is simple, straightforward, and will let you harness the full power of AI, which will make creating a website a breeze whether you are a pro or a newbie, no design or coding skills are needed.
Security
While Hostinger is not ISO 27001 or SOC certified, they still have extensive security practices in place to ensure the highest security level available today. Besides their firewall-protected servers running advanced security modules, such as Apache Mod Security, Suhosin PHP hardening, PHP Open Basedir Protection, and more, there is also an automated Malware Scanner Tool integrated into their hPanel that scans for harmful or compromised files.
They are one of the few hosting companies that boast a dedicated internal security team that continuously scans for vulnerabilities and does regular penetration testing.
VPS plans are all unmanaged and users are encouraged to scan their servers periodically for any possible malware by installing ClamAV, an Open Source Antivirus program that can be installed on most operating systems.
2FA Authentication is enabled on all applicable systems.
OS
Hostinger makes use of Cloudlinux7 on their Shared Hosting, WordPress Hosting, and Cloud plans. As for VPS Hosting, users will have the option to choose between AlmaLinux, CentOs, Debian, RockyLinux, or Ubuntu. Their Minecraft Hosting comes standard with Debian.
Support
Hostinger support, or Customer Success Team as they are known, provides friendly and efficient, 24/7 support by Live Chat or email. They are quick to respond, typically within 3 minutes on Live Chat (although I got a response within 60 seconds), and what really caught my eye was that although support is mainly provided in English, you can also request support in a number of different languages, depending on where you bought your plan from.
One should note that their VPS support is limited at best. VPS packages are all unmanaged, and if you get stuck, their support will only assist by sending tutorials and guides to help you sort out your issues.
Currently, there is no telephone support available.
Conclusion
👍 Pros | 👎 Cons |
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Hostinger is an affordable and well-rounded provider that embraces new technology. Their services are straightforward, support is great (even if it lacks phone support – an option I hope they add soon), and their hPanel is easy to navigate once you get used to it. Their focus on security is second to none and I love the fact that they have a dedicated security team that does regular penetration testing – something I feel is needed in this day and age!
In my opinion, Hostinger is a solid choice for beginners and small businesses alike.
Is Hostinger.com suitable for my company?
Who Might Benefit from Hostinger.com:
1. Small to Medium Businesses: Hostinger's shared hosting and cloud hosting services are typically well-suited to small to medium businesses. They provide all the necessary tools and support at a cost-effective price.
2. Startups and Individuals: Startups and individuals launching their first website may find Hostinger's simple, user-friendly interface and website builder helpful. The pricing is also advantageous for those on a tight budget.
3. Developers: Those who need more control and flexibility over their hosting environment might benefit from Hostinger's VPS hosting plans. These plans offer root access, which allows for more customization and scalability.
4. Websites with Global Audience: Hostinger has data centers across the globe, which can help ensure fast load times for websites with an international audience.
Who Might Not Benefit from Hostinger.com:
1. Enterprise-Level Businesses: Large corporations with significant web traffic might find that Hostinger's shared hosting plans lack the necessary resources. While they do offer VPS and cloud hosting, some enterprises may prefer dedicated server hosting, which is not available at Hostinger.
2. Users Needing Advanced Features: Users who need advanced features (like staging environments, premium DNS, etc.) might not find what they're looking for in Hostinger's plans.
3. Users Requiring Windows Hosting: As of my knowledge cutoff in September 2021, Hostinger offers only Linux-based hosting plans. If your website requires Windows-based hosting, Hostinger might not be suitable for your needs.
FAQ
Hostinger.com offers a number of unique features that set it apart from many other hosting services. Firstly, they are well-known for their highly competitive pricing. In addition to this, they offer an intuitive control panel known as hPanel, which simplifies the process of managing and setting up a website. Hostinger also provides free website migration, making it easy for customers to switch from their existing host. They have servers around the world, promising high-speed performance regardless of location. They also offer an uptime guarantee, which is an assurance of the server's availability.
Hostinger.com offers an easy-to-use website builder known as Zyro. It's a drag-and-drop editor that requires no coding knowledge, making it accessible to beginners. Zyro comes with a wide variety of customizable templates that are designed to be responsive, meaning they will automatically adjust to fit different screen sizes. Additionally, Zyro includes AI-driven tools for tasks like writing copy or generating business names.
Hostinger.com has long been known for its competitive pricing, which is one of its main differentiating factors in the crowded web hosting market. Over the years, they have been able to maintain this competitive edge by offering a range of plans to cater to various needs, from very affordable shared hosting plans for small, personal websites to more robust VPS and Cloud hosting for larger businesses. They've balanced their low pricing with a focus on providing solid features and excellent customer service, ensuring that even with lower prices, customers still receive great value. They've also utilized long-term contracts, offering substantial discounts for customers who commit to a longer period.
Plans
Free Website Hosting | Single Shared Hosting | Premium Shared Hosting | Business Shared Hosting | Cloud Startup | |
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DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Websites | 1 pcs | 1 pcs | 100 pcs | 100 pcs | 300 pcs |
Database | 1 pcs | 2 pcs | ∞ | ∞ | ∞ |
Disk Space | 0.3 Gb | 50 Gb | 100 Gb | 200 Gb | 200 Gb |
Platform | linux | linux | linux | linux | linux |
Control panel | Custom-built | Custom-built | Custom-built | Custom-built | Custom-built |
Details | Details | Details | Details | Details |
KVM 1 | KVM 2 | KVM 4 | Cloud Professional | КVМ 8 | |
Price |
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Memory (RAM) | 4 Gb | 8 Gb | 16 Gb | 6 Gb | 32 Gb |
DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Disk Space | 50 Gb | 100 Gb | 200 Gb | 250 Gb | 400 Gb |
Platform | linux | linux | linux | linux | linux |
Control panel | cPanel | cPanel | cPanel | cPanel | cPanel |
CPU | - | - | - | - | - |
CPU Cores | 1 pcs | 2 pcs | 4 pcs | 4 pcs | 8 pcs |
Details | Details | Details | Details | Details |
.biz 15.99 USD 14.55 EUR 21.59 CAD 12.47 GBP 24.14 AUD 1322.85 INR 114.97 CNY 2366.04 JPY 1444.54 RUB 611.78 UAH | .co.uk 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH | .com 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH FREE With yearly hosting and higher subscriptions | .fm 89.99 USD 81.89 EUR 121.49 CAD 70.19 GBP 135.88 AUD 7444.87 INR 647.03 CNY 13315.82 JPY 8129.7 RUB 3443.02 UAH |
.life 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH | .name 11.99 USD 10.91 EUR 16.19 CAD 9.35 GBP 18.1 AUD 991.93 INR 86.21 CNY 1774.16 JPY 1083.18 RUB 458.74 UAH | .net 9.99 USD 9.09 EUR 13.49 CAD 7.79 GBP 15.08 AUD 826.47 INR 71.83 CNY 1478.22 JPY 902.5 RUB 382.22 UAH FREE With yearly hosting and higher subscriptions | .org 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH |
.pro 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH | .xxx 84.99 USD 77.34 EUR 114.74 CAD 66.29 GBP 128.33 AUD 7031.22 INR 611.08 CNY 12575.97 JPY 7678 RUB 3251.72 UAH | .co 23.99 USD 21.83 EUR 32.39 CAD 18.71 GBP 36.22 AUD 1984.69 INR 172.49 CNY 3549.8 JPY 2167.26 RUB 917.86 UAH | .io 39.99 USD 36.39 EUR 53.99 CAD 31.19 GBP 60.38 AUD 3308.37 INR 287.53 CNY 5917.32 JPY 3612.7 RUB 1530.02 UAH |
.me 8.99 USD 8.18 EUR 12.14 CAD 7.01 GBP 13.57 AUD 743.74 INR 64.64 CNY 1330.25 JPY 812.16 RUB 343.96 UAH FREE With yearly hosting and higher subscriptions | .us 8.99 USD 8.18 EUR 12.14 CAD 7.01 GBP 13.57 AUD 743.74 INR 64.64 CNY 1330.25 JPY 812.16 RUB 343.96 UAH | .ws 22.99 USD 20.92 EUR 31.04 CAD 17.93 GBP 34.71 AUD 1901.96 INR 165.3 CNY 3401.83 JPY 2076.92 RUB 879.6 UAH | .city 5.99 USD 5.45 EUR 8.09 CAD 4.67 GBP 9.04 AUD 495.55 INR 43.07 CNY 886.34 JPY 541.14 RUB 229.18 UAH |
.today 3.50 USD 3.19 EUR 4.73 CAD 2.73 GBP 5.29 AUD 289.56 INR 25.17 CNY 517.9 JPY 316.19 RUB 133.91 UAH | .xyz 1.99 USD 1.81 EUR 2.69 CAD 1.55 GBP 3 AUD 164.63 INR 14.31 CNY 294.46 JPY 179.78 RUB 76.14 UAH FREE With yearly hosting and higher subscriptions | .online 0.99 USD 0.9 EUR 1.34 CAD 0.77 GBP 1.49 AUD 81.9 INR 7.12 CNY 146.49 JPY 89.44 RUB 37.88 UAH FREE With yearly hosting and higher subscriptions | .guru 26.99 USD 24.56 EUR 36.44 CAD 21.05 GBP 40.75 AUD 2232.88 INR 194.06 CNY 3993.71 JPY 2438.28 RUB 1032.64 UAH |
.agency 6.99 USD 6.36 EUR 9.44 CAD 5.45 GBP 10.55 AUD 578.28 INR 50.26 CNY 1034.31 JPY 631.48 RUB 267.44 UAH | .news 9.99 USD 9.09 EUR 13.49 CAD 7.79 GBP 15.08 AUD 826.47 INR 71.83 CNY 1478.22 JPY 902.5 RUB 382.22 UAH |
testing
Contacts
- Address: Jonavos g. 60c, Kaunas 44192, Lithuania
- E-mail: sales@hostinger.com
- All
- General impression
- Support
- Reliability
- Price
- Website performance
- Website interface
- Control panel
- Livechat
- Payment process
- Security
Reviews (6)
- Sorting
- The performance is quite good. Websites loads as fast as one second.
- They have a user-friendly Control Panel, even to an elderly.
- They also offer protection against XSS, DDoS, malware, script injection, brute force and other automated attacks on all hosting packages.
- They have knowledgeable and friendly support.
Cons:
- Waiting time isn't good. Could take up to 10mins for you to get a hold of a chat rep.
- The money back guarantee only covers the hosting so if you bought few domain names, you can never get the registration fees back. If you plan to move the domains elsewhere, you'd have to pay for the renewal of the domains upfront in the new hostings end so it would seem like you'll be paying double. I suggest getting just one domain while you're on your first 30 days.
I started using Hostinger to host all of my websites and I do recommend it for my clients.
The only down point in their service is the slow technical support, which usually takes hours and sometimes days to respond.
Thanks for the kind words. It means the world to us!
We are doing our best to keep our services up to date and on the highest quality, and it feels terrific once someone notices it!
Our apologies, for the longer wait time, with our Customer Success team. Currently, we are in the process of optimizing the workflow of CS, as well as onboarding a lot of new members. Our response time is continually improving, and soon should be back immediate answers.
Thanks again for choosing us as your hosting provider. Your loyalty is appreciated!
Wishing you all the best,
Team Hostinger
Thank you for leaving us a review. We really appreciate your honest feedback!
We are sorry to hear about the problems you've faced with our email. To prevent your emails from going to spam we recommend you have both SPF and DKMI records added. As it is important for us that your emails reach your recipients, we wrote an article that should help to avoid this issue in the future: https://support.hostinger.com/en/articles/3423286-what-should-i-do-if-my-emails-go-to-spam
If you are still having any trouble with spam, let our agents know the issue and we will investigate this further!
Also, please be assured that we are continually improving our Customer Success team's workflow, and the response times are getting better and better. However, we won't stop until our responses are instant again!
You are our priority Dasaret, thus if you have any other questions or comments, don't hesitate to reach out to us.
Thank you for choosing us as your hosting provider!
Best wishes,
Team Hostinger
Thanks a lot for your review! We appreciate your honest feedback.
We want to assure you that we are currently working hard on optimizing our Customer Success team's workflow. We want to provide fast and efficient solutions for every customer without having them having to chat with our agents back and forth.
If you have a specific case in mind, we would love the opportunity to investigate it and look further. Please send us an email at quality@hostinger.com.
Other than that, we are really happy you are enjoying our services and hope we can continue working together in the future.
We really want to make things even better for you, Adeel. And we are looking forward to hearing from you!
Best Regards,
Team Hostinger
We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Trial period is a period of time, usually from 7 to 30 days, during which you can use the hosting services for free to test them.
Moneyback policy allows the customer to receive a refund for his order within a certain period after the purchase.
OS means the operating system is installed on the server. We recommend to choose Linux hosting unless your website requires another OS.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
Most websites require MySQL and PHP installed on the server to work correctly. Almost all hosting providers support these technologies.
ASP.NET is a Microsoft web application development platform.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.