Hosting Expert (2 years' experience)
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The website looks quite user-friendly and simple. The company is a subsidiary of ExaBytes and provides only WordPress hosting packages. The prices are quite attractive taking into consideration that JetPack is included to each package. However, the pricing is not quite accurate: the website shows the discounted price but not the actual monthly pricing. The discounts are applied only for packages that are purchased for 3 years.
The packages are quite big: from 10 Gb to 100 Gb. Also, all of them have unlimited bandwidth. Moreover, the most expensive plan includes dedicated resources so it is almost as good as a VPS servers. In addition, the servers are quite secure thanks to JetPack. It is both a security tool and WordPress optimizer. The prices vary from $8/mo to $85/mo. However, if the package is purchased for 1 year and more, the company offers nice discounts.
The company does not offer trials, however, they have a good moneyback policy. It is possible to get a refund within 30 days after the purchase.
All packages have monthly, annual, biennial and triennial billing cycles.
Plesk control panel is included to all hosting packages.
All of the packages have limited disk space, number of domain names and databases. The number of subdomains and parked domains as well the bandwidth are unlimited for all packages.
All of the packages have different types of JetPack included to them. For instance, the most basic package (WP blogger) includes the free version of JetPack.With it you can get brute force protection, site monitoring, secure authentication and plugin auto-updates. Personal JetPack that is added to the WPlite plan has all of the features of the previously mentioned version plus daily backups, daily malware scan, spam filtering and unlimited backup storage. The other two packages are protected with a Professional version of JetPack. The latter has all of the features of both Free and Personal versions as well as real-time backup and an unlimited number of auto-fixes. Moreover, all servers have anti-DDoS protection.
CentOS is install on all servers. It is not possible to install another OS as the company offers only Shared hosting.
The company offers 24/7 ticket support. Chat support is divided to technical and sales. Sales team works every day from 10am to 7pm GMT and the technical team - from 1am to 12pm GMT. The representatives are quick, polite and accurate. Their knowledge base looks full and well-structured.
Generally, the company leaves positive impression. The support team is very proactive and helpful. Also, the packages have good characteristics and lots of disk space. Moreover, JetPack tool is a great solution to secure sites built with WordPress. So, this hosting can be considered as a good and reliable one. It is suitable for both newbies and professionals.
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