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2 apr. 2019
I have had an experience of work with webFaction when they were part of Citrix hosting (about 1.5 year ago). The most disappointing part was the speed of tickets processing and lack of real 24/7 online support, which slows things down. The documentation in their manuals is not very informative to people with little of experience. And even professionals may get confused by such guides, which do not have many informative screenshots included.
Currently it's advertised on their site that they are ""teaming up with GoDaddy"". Hopefully this will result in the extension and improvement of their customer service and a fair review of prices.
Among the pros I can only think of the free trial option and the ability to choose the datacenter location. Also pricing for the services advertised looks okay, but fully managed server with support, who may need several hours to process your simpliest request does not look okay.
Check out companies here from the same country, with similar scores and customer numbers.
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