Hosting Expert (4 years' experience)
Main responsibilities - working with customers, questions and reviews moderation, monitoring hosting companies' rating accuracy. 'A thousand miles journey begins with one step' is her motto.
The website design is very simple and not overloaded with text, though, it looks a bit outdated. Shared hosting has two package types: Free and World. The latter offers an isolated environment for each website. You can even host different websites on different servers that are located in France or Canada.
Basically, you can have various accounts for your websites managed in one place.The pricing is quite cheap: $6.80/mo. Moreover, it is possible to select a package with VIP configuration. It includes LiteSpeed web servers and LSCache that increase the website performance speed greatly. These packages are slightly more expensive, $9.68/mo.
VPS and Dedicated hosting are merged into so-called Hybrid servers. They are divided into Standard, Recommended and Powerful. The characteristics look good enough, though, the servers seem to be more expensive than regular VPS servers provided by other companies.
However, taking into consideration that the resources are dedicated and the storage is a cloud one, the pricing is quite fair. Moreover, the servers are very secure and scalable. In addition, the company offers 2.5x CPU and RAM burst so you don’t have to worry about random visitor amount increase. It is also possible to choose the server location: France or Canada.
PlanetHoster does not offer trial periods, however, they have a moneyback policy. You can get a full refund for shared hosting packages within 14 days after the purchase and within 7 days - for Hybrid servers.
Shared hosting packages have monthly, semi-annual, annual, biennial and triennial billing cycles, Hybrid servers - monthly, quarterly, semi-annual, annual, biennial and triennial cycles.
cPanel or World panel is available for Shared hosting packages. The latter is a custom panel designed by PlanetHoster. It includes both client area and web panel. Looks quite comfortable and intuitive. For Hybrid servers the company offers a free cPanel as well.
Free hosting packages have limited disk space (750 Mb), number of domains, email accounts, FTP-accounts and databases. For shared hosting packages all of the above mentioned features as well as bandwidth are unlimited. Only the server resources are limited: CPU cores, RAM and DISK I/O. They are scalable, though. Also, it is prohibited to use Shared accounts for backup storage, video and audio streaming, file sharing. Hybrid servers have usual CPU core, disk space and RAM limitations.
The company offers anti-DDoS and anti-malware protection for all of their servers. Hybrid servers come with web application and hardware firewall, 24/7 monitoring, an antivirus and brute force protection additionally. As for backups, they are created once in 12 hours (twice a day) and stored on a remote server for Shared hosting packages. As for Hybrid servers, it is recommended to make your own copies, however, automated backups are created every day. You can gain access to them, once you contact the support team.
Shared hosting servers run on CloudLinux. For Hybrid servers it is possible to install either CentOS or CloudLinux (per request). It is also possible to contact the company’s sales department to request a server with root access. You can install any desired OS on these kind of servers.
PlanetHoster provides 24/7 phone, ticket and chat (via Facebook messenger). Their representatives are quick, however, not very proactive: you have to ask lots of questions to get the answer you need. The knowledge base is quite full.
Although the company offers only Shared and Hybrid server hosting, the package configurations seem to be thought-out and suitable for all kinds of projects. The idea of Hybrid servers is also quite nice: you get a managed VPS with dedicated resources. Moreover, the level of security is quite high. Also, it is possible to request a server with root access, if you would like to install your own OS and maintain the server on your own. In addition, the unlimited features of Shared hosting allow to run separate projects. So, this hosting is well-suited for all types of users and projects.
We don't delete honest reviews and don't charge anyone for this!
21 apr. 2019
competitive charges Honestly PlanetHoster.com's support has been attending the chat within 1 minute on every occasion.
I have wished them and they have the knowledge to solve my issues. You might not be wrong if you select PlanetHoster.com
Check out companies here from the same country, with similar scores and customer numbers.
In order to provide you with the best online experience this website uses personal data (cookies, IP, email, photo, name, website, etc). By using our website, you agree to our use of your personal data. More info we receive some monetary compensation from hosting companies, however, this does not influence their positions in our ratings, test results, the direction or conclusions of our reviews in any way. We use this amount to provide better services, improve our website, to cover hosting testing account fees and team salaries. Ok
We ban anonymous users since 2016
We do not delete reviews for money
We do not sell rating positions
We make cheating attempts almost impossible
We test the hosting thoroughly and publish professional overviews
Are you interested in reading anonymous reviews?
70% of them are fake!
To submit review please log in to your social profile
*we publish reviews only from real users:
○ real person on the profile photo
○ adequate photos and posts in the news feed over the last year