4.3
Users
Objective review ixwebhosting.com
4.7
hostings.info
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Price:
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Speed:
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Reliability:
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Support:
- Country: USA
- Year Founded: 1999
- Customers: about 110000 (~0.13% market)
- Servers: USA
- Coupon: hosting25off 25% off your hosting services
- Control panel: cPanel, Parallels Plesk, H-sphere
- Test period: 7 days
Overview
First impressions are great
This site is designed to give you the lowest price for a highly competitive hosting market.
The structure of the site is clear and designed in the standard American style. The provider offers a full range of services, including the popular cloud hosting. We also like the price, it is one of the lowest in the American market, and for this price, the provider offers a fairly high-quality hosting. Our experts didn't have any special comments on the speed and other quality indicators.
Trial period - 7 days + Moneyback
This hosting provider uses the standard moneyback guarantee: you pay for hosting, and if you don't like it, then IXWeb will return your money (only within first 30 days). In addition, there is a 7 day free trial period.
Registration - a lot of fields, but very convenient
Registration is easy. Host allows you to choose your platform and different server software.
Payment
Pay with bank card to avoid PayPal refund disputes. Host also offers payment using the AliPay system.
Control Panel - H-sphere, cPanel, Plesk
For shared virtual hosting, the H-sphere and cPanel control panels are available, and Plesk is used for VPS\VDS and cloud hosting services.
Technical support - Great
We don't have to wait for answers; Each region is assigned a technical support team. All our questions were solved directly by the operator, without redirecting anywhere. Our evaluation? Support is excellent.
Conclusion
IXWebhosting is one of the best hosting solutions, not only for price and quality, but also for services offered. We recommend them because for just $3.95 per month, you get unlimited disk space, traffic, domains, etc.
Plans
| Expert | Business Plus | Business Plus | Unlimited Pro | Unlimited Pro | |
| Price | 3.95 USD | 4.5 USD | 7.95 USD | 7.95 USD | 9.95 USD |
| DDoS Protection | No | No | No | No | No |
| Websites | ∞ | ∞ | ∞ | ∞ | ∞ |
| Database | 50 pcs | 50 pcs | 50 pcs | ∞ | ∞ |
| Disk Space | ∞ | ∞ | ∞ | ∞ | ∞ |
| Platform | linux | windows | linux | linux | windows |
| Control panel | Own | Own | Own | Own | Own |
| X4 Linux | X4 Windows | X8 Linux | X8 Windows | |
| Price | 54.95 USD | 69.95 USD | 89.95 USD | 104.95 USD |
| Memory (RAM) | 0.768 Gb | 0.768 Gb | 2.048 Gb | 2.048 Gb |
| DDoS Protection | No | No | No | No |
| Disk Space | 50 Gb | 50 Gb | 100 Gb | 100 Gb |
| Platform | linux | windows | linux | windows |
| Control panel | cPanel | Plesk | cPanel | Plesk |
| CPU | - | - | - | - |
| CPU Cores | 4 pcs | 4 pcs | 8 pcs | 8 pcs |
Contacts
- Phone number: +1 (614) 534-1961
- E-mail: info@ixwebhosting.com
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Reviews (11)
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Hosting rating
Andrew Cooper
IP: 77.121.80.218 15 dec. 2017
The operator is certainly polite, answered all my questions. In other respects hosting is satisfied, so far there has been no need to apply for support.
Hosting rating
James C.
IP: 89.179.242.204 23 nov. 2017
I liked the support a lot.
By the way, there is a new offer for discounts that isn't indicated in the header of the site.
By the way, there is a new offer for discounts that isn't indicated in the header of the site.
Hosting rating
Konstantin
IP: 84.108.8.184 11 nov. 2017
Everything is fine. The technical support answers are clear and have always helped me. And the price? For two years, it's a great deal. That includes both domain and protection, plus the account itself. After that? If it works for your website, you can renew (but it's more expensive). But if it doesn't - you can always switch hosts. For today, it's about $110, for an all inclusive plan.
Hosting rating
Max
IP: 109.95.73.180 31 oct. 2017
I bought a year of hosting for a ridiculous price. The first day I was pleased! The first contact with the support chat left a very pleasant impression. After that, I needed to confirm some information on the phone and another girl called me.
Unfortunately, the pros are over. On the third day there was a problem with unpacking archives on the server through the control panel and I requested chat support.
Another disadvantage is the technical illiteracy of the operators. The last operator first tried to explain me that the archives are too big (4.7mb), then, when I explained that these are Joomla! Archives, said that yes, the problem is with the Joomla! Archives. Then he said that there might be a problem with my Internet connection (although what does my connection have to do with it if the archive is on their server and unpacked through their own panel!). At the end, he gave "good" advice, to upload files to the server ... without unpacking! ))))) 5 thousand files via FTP ... yeah)))))) At last they said if I need help unpacking archives to contact them, they will happily do it for me))) "it's really very convenient") ))
At last I gave up and sent a request for a refund ... I'm still waiting.
Unfortunately, the pros are over. On the third day there was a problem with unpacking archives on the server through the control panel and I requested chat support.
Another disadvantage is the technical illiteracy of the operators. The last operator first tried to explain me that the archives are too big (4.7mb), then, when I explained that these are Joomla! Archives, said that yes, the problem is with the Joomla! Archives. Then he said that there might be a problem with my Internet connection (although what does my connection have to do with it if the archive is on their server and unpacked through their own panel!). At the end, he gave "good" advice, to upload files to the server ... without unpacking! ))))) 5 thousand files via FTP ... yeah)))))) At last they said if I need help unpacking archives to contact them, they will happily do it for me))) "it's really very convenient") ))
At last I gave up and sent a request for a refund ... I'm still waiting.
Hosting rating
Alexander G.
IP: 88.183.63.34 10 sept. 2017
Tech support communicates only in English. Keep in mind that when creating a trial account, they will want to contact you (I do not know yet why.) They promised to call. UPDATE: We talked. The girl called. She was quite polite and a competent person. She wanted to find out the address and city of registration, as well as who is the owner of the PayPal account. (Probably seemed suspicious to them that the account was registered in another name and in another country). In general, I understand that. But the fact that the price ($3.95) was only good if I paid for a full two years made me a little bit upset.
Hosting rating
Alex
IP: 178.49.56.17 11 july 2017
I tried their free trial ... to unpack the archive with the CMS distribution, you have to ask for help because their shell can't decompress files larger than 2 MG.
Hosting rating
AnnaDar
IP: 81.90.239.136 2 june 2017
I have used it approx. 2 years, and everything suits me. I like everything about it. Support is excellent. Friends bought BBC there, and they were satisfied.
Hosting rating
Andrey
IP: 95.65.118.116 16 apr. 2017
The prices are very good - the domain name is free for a year, but then the prices are somewhat inflated. Admins are terribly responsive to server overload, but I havn't seen such strict requirements on other hosting. Could this be a marketing trick? They suggested switching to a more expensive package, but after refusal and fulfillment of their requirements (cache, robot.txt, etc.), they quickly left me alone :-) I also want to mention the excellent technical support: They answer almost immediately, support is very patient, polite and competent. I'm overall satisfied! But while registering, you should look for a discount coupon ;-)
Hosting rating
Emily J.
IP: 174.89.108.223 24 mar. 2017
Hosting is very convenient. Technical support always solved my problems and answered all questions. But sometimes I had to talk to different people, because one operator didn't know the answer and sent me to a more experienced specialist. They also give you a free domain, but then it turns out to be more expensive in the end than using other American providers. But in general, I like everything they have done.
Hosting rating
Alexander G.
IP: 37.144.246.224 9 feb. 2017
I would like to add a comment after 1.5 years of using this company:
FYI to my colleagues, the promo-price of any product offered by this hosting company is valid only for first time users or when purchasing a new product.
If you want, (like me), to extend the product at a promo price, then you'll have to pay full price instead. I think this is important, and it should be taken into account considering this company.
For example, right now I have the Expert price plan. And instead of the $94.80 that I originally paid when registering a year and a half ago, I was immediately charged for a service upgrade of $109.40. If you do the math, this equals a $4.56 per month increase. It's not a huge amount of money, but it doesn't seem fair that this number can be seen only if you start to renew the product or ask technical support directly. The only place it's otherwise mentioned is in the Terms of Service - you just see this phrase without prices attached: "We will automatically renew your plan at the end of your billing period (unless you choose otherwise) at the regular (non-discounted) rate for the same term duration."
Also, I would like to emphasize once again, a year and a half ago, the price of $ 3.95 per month for this hoster was offered when paying for two years of services, and not for one year, as written in the terms of service/
If you pay for a year, the monthly fee is $4.95.
Actually, that's my whole comment - I felt like it was important to report this.
So, if you set aside the little bit of price confusion, in general, the services provided are satisfactory.
FYI to my colleagues, the promo-price of any product offered by this hosting company is valid only for first time users or when purchasing a new product.
If you want, (like me), to extend the product at a promo price, then you'll have to pay full price instead. I think this is important, and it should be taken into account considering this company.
For example, right now I have the Expert price plan. And instead of the $94.80 that I originally paid when registering a year and a half ago, I was immediately charged for a service upgrade of $109.40. If you do the math, this equals a $4.56 per month increase. It's not a huge amount of money, but it doesn't seem fair that this number can be seen only if you start to renew the product or ask technical support directly. The only place it's otherwise mentioned is in the Terms of Service - you just see this phrase without prices attached: "We will automatically renew your plan at the end of your billing period (unless you choose otherwise) at the regular (non-discounted) rate for the same term duration."
Also, I would like to emphasize once again, a year and a half ago, the price of $ 3.95 per month for this hoster was offered when paying for two years of services, and not for one year, as written in the terms of service/
If you pay for a year, the monthly fee is $4.95.
Actually, that's my whole comment - I felt like it was important to report this.
So, if you set aside the little bit of price confusion, in general, the services provided are satisfactory.
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