Objective review iPage.com
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Price:
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Speed:
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Reliability:
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Support:
- 🎂 Founded: 1998
- 👨 Customers: 1000000
- 🌎 Servers Location: USA
- 🖥️ Control panel: cPanel
- 📅 Free/Moneyback period: 30 days
Participants in ratings (the place occupied in the rating is indicated in brackets):
Countries: USA (76). Disk type: HDD (22). Payment methods: Visa or MasterCard (84), PayPal (85), Wire transfer (49). Control panel: cPanel (131). Technologies: MySQL (111), PHP (108), Java (25). Domains: Free domain (71). Other: Unlimited hosting (63), Secure hosting (40), Green hosting (16). OS: Linux (162). Free trial: Moneyback (119). CMS: Joomla (81), WordPress (131), Drupal (86), MODX (34), TYPO3 (42), vBulletin (34), Magento (69). Type of hosting: Shared hosting (265), VPS-VDS (213), Dedicated server (179). Hosting for: Portfolio website (98), Blog (111), Corporate website (112), E-Commerce (98), Web-portal (78), Forum (93), E-mail (90). Hosting price: Cheap hosting (71), Price-quality ratio (58), Expensive hosting (54)Overview
First impression
iPage is a budget web hosting company with close to 25 years in the business, and more than a million websites on its platform.
iPage is owned and run by Newfold Digital (formerly known as Endurance International Group), the company who also owns big-name hosting competitors like Bluehost and HostGator. |
iPage has seriously cheap shared hosting, and if you just want to learn the basics, master WordPress, maybe create a simple family site, it might just be enough. But beware: it's also slow, awkward to use, with no VPS or dedicated upgrade path if your site grows, and if you've any even faintly serious web ambitions you'll be far better off elsewhere.
WebsiteBuilder is included free with all of their hosting plans, and could be the easiest way to get your site online, with no technical experience required!
Perfect for beginners, content elements (like text, photos, maps, and videos) are added to your website by simply dragging and dropping them into place. Building your website is done in real-time, right from your web browser, with no coding or plugins required.
Includes: Drag-and-Drop Website Building, 100+ Mobile-Friendly Templates, Built-in Paypal Integration, and SEO and Social Media Tools.
Trial period
iPage doesn't offer a Free trial on their services but they do offer Moneyback. If you're not satisfied with iPage, they will give you your money back. No questions asked. During the first 30 days, they'll refund your hosting fees in full.
Billing cycle
iPage offers simple, low-cost shared hosting, aimed at small, low-traffic personal and business sites. iPage's shared hosting is as simple as it gets, with just one plan. It's seriously cheap at $1.95 a month over three years ($7.99 on renewal), but still has a reasonable feature list.
You can choose to pay for their hosting service in different billing cycles which is 12 Months and/or 36 Months contract.
Control panel
iPage uses its own control panel and auto-installer tools. These are limited, with fewer features than the best alternatives, less reliable and more awkward to navigate.
Many hosts use Softaculous as an auto-installer, for instance. This can install WordPress and 150+ apps, has all kinds of options to ensure you get the setup you need, reliably installs apps (often in seconds) and can help you manage your app afterwards. iPage's installer works with WordPress and its own website builder only.
Limits
iPage's WordPress hosting plans improve on its shared hosting by preinstalling WordPress, a collection of themes and plugins, and a custom WordPress control panel. The company says its WordPress platform 'has been designed to increase load speeds by up to 2.5 times', and the premium plan ($6.95 a month initially, $10.49 on renewal) throws in specialist WordPress support, SiteLock-based security and automatic malware removal.
This is fair value - you can sometimes pay more for standard shared hosting - but the feature list is a little short. Here's a list of what you will get as per their Wordpress hosting plans:
Basic - 1 website, up to 10GB SSD Storage, Free CDN, and Free SSL.
Choice Plus - 3 websites, up to 40 GB SSD Storage, Free CDN, and Free SSL.
Online Store - 3 websites, up to 40GB SSD Storage, Online Store, Free CDN, and Free SSL
Pro - 5 websites, up to 100GB SSD Storage, Free website daily backup, Free CDN, Malware scanning, and Free SSL.
Security
One effective tool to increase your website security and build a strong web presence is iPage’s SiteLock. iPage is a US-based web hosting provider that has partnered with SiteLock, an automated cybersecurity software solution for businesses of all sizes. SiteLock scans a website to detect potential malware, viruses, and other vulnerabilities – ensuring it is protected from fast-growing cyber threats.
A website that is protected by SiteLock displays the SiteLock Trust Seal. It helps build trust and credibility among website visitors, ensuring it is secure. This also helps prevent the website from getting blacklisted by search engines.
OS
iPage hosting services offer Linux operating system. Linux is a Unix-like, open source and community-developed operating system (OS) for computers, servers, mainframes, mobile devices and embedded devices. It is supported on almost every major computer platform, including x86, ARM and SPARC, making it one of the most widely supported operating systems.
Support
iPage offers support on the website, via live chat, and telephone (7am to 12am Eastern Time, seven days a week). That's probably enough to get by, but the best hosts do better, with a 24/7 phone line and ticket or email support, too.
iPage support had no problems with our simple technical and product queries, providing speedy and accurate replies, with occasional links to relevant help pages. Ask an unfamiliar question, though, and it's a very different story.
Conclusion
Pros | Cons |
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With no VPS or dedicated server hosting these days, iPage is all about its shared plans. These have rock-bottom prices, but they're also poor performers, awkward to use and missing some key features. IPage might work for the simplest sites, or to learn WordPress or some other web technology, but it doesn't have the power or features to handle anything more serious.
FAQ:
💢Does iPage offer refunds?
iPage has a 30-day money-back guarantee covering 'all basic hosting fees.' 'Domain registration fees, setup fees, or any fees for additional Services' are excluded.
That's a very standard guarantee, but there are a couple of exceptions you need to know about.
The first is the guarantee is valid for PayPal and card only; keep that in mind when you're paying.
The second is only first-time hosting accounts are eligible. If you've had an account before, canceled and signed up again, you won't be able to claim a refund.
✳️Does iPage have an uptime guarantee?
iPage quotes a '99.9% uptime guarantee' for its shared hosting packages. We found no website documentation to explain what this meant, though, how it was calculated, what counts as downtime, what doesn't, and whether you might receive any compensation if the target isn't achieved.
The end result is that although iPage says it has an uptime guarantee, there's no way to assess whether it meets the 99.9% figure or not, making it essentially meaningless.
✅Where are iPage's data centers?
The iPage website says the company uses two data centers, but doesn't give any further details.
We entered our server IP address at iplocation.net to find out more, and the site checked it with eight geolocation services. Everyone said our server was in Jacksonville, Florida.
Plans
iPage web hosting | |
Price |
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DDoS Protection | No |
Websites | ∞ |
Database | ∞ |
Disk Space | ∞ |
Platform | - |
Control panel | - |
Details |
.biz 16.99 USD 15.46 EUR 22.94 CAD 13.25 GBP 25.65 AUD 1405.58 INR 122.16 CNY 2514.01 JPY 1534.88 RUB 650.04 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more | .co.uk 6.99 USD 6.36 EUR 9.44 CAD 5.45 GBP 10.55 AUD 578.28 INR 50.26 CNY 1034.31 JPY 631.48 RUB 267.44 UAH | .com 10.99 USD 10 EUR 14.84 CAD 8.57 GBP 16.59 AUD 909.2 INR 79.02 CNY 1626.19 JPY 992.84 RUB 420.48 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more | .life 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH |
.name 13.99 USD 12.73 EUR 18.89 CAD 10.91 GBP 21.12 AUD 1157.39 INR 100.59 CNY 2070.1 JPY 1263.86 RUB 535.26 UAH | .net 11.99 USD 10.91 EUR 16.19 CAD 9.35 GBP 18.1 AUD 991.93 INR 86.21 CNY 1774.16 JPY 1083.18 RUB 458.74 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more | .org 8.99 USD 8.18 EUR 12.14 CAD 7.01 GBP 13.57 AUD 743.74 INR 64.64 CNY 1330.25 JPY 812.16 RUB 343.96 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more | .pro 4.99 USD 4.54 EUR 6.74 CAD 3.89 GBP 7.53 AUD 412.82 INR 35.88 CNY 738.37 JPY 450.8 RUB 190.92 UAH |
.xxx 97.99 USD 89.17 EUR 132.29 CAD 76.43 GBP 147.96 AUD 8106.71 INR 704.55 CNY 14499.58 JPY 8852.42 RUB 3749.1 UAH | .co 27.99 USD 25.47 EUR 37.79 CAD 21.83 GBP 42.26 AUD 2315.61 INR 201.25 CNY 4141.68 JPY 2528.62 RUB 1070.9 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more | .io 47.99 USD 43.67 EUR 64.79 CAD 37.43 GBP 72.46 AUD 3970.21 INR 345.05 CNY 7101.08 JPY 4335.42 RUB 1836.1 UAH | .me 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more |
.ru 28.99 USD 26.38 EUR 39.14 CAD 22.61 GBP 43.77 AUD 2398.34 INR 208.44 CNY 4289.65 JPY 2618.96 RUB 1109.16 UAH | .us 8.99 USD 8.18 EUR 12.14 CAD 7.01 GBP 13.57 AUD 743.74 INR 64.64 CNY 1330.25 JPY 812.16 RUB 343.96 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more | .ws 35.00 USD 31.85 EUR 47.25 CAD 27.3 GBP 52.85 AUD 2895.55 INR 251.65 CNY 5178.95 JPY 3161.9 RUB 1339.1 UAH | .city 25.99 USD 23.65 EUR 35.09 CAD 20.27 GBP 39.24 AUD 2150.15 INR 186.87 CNY 3845.74 JPY 2347.94 RUB 994.38 UAH |
.sexy 23.99 USD 21.83 EUR 32.39 CAD 18.71 GBP 36.22 AUD 1984.69 INR 172.49 CNY 3549.8 JPY 2167.26 RUB 917.86 UAH | .today 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH | .xyz 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH | .online 5.99 USD 5.45 EUR 8.09 CAD 4.67 GBP 9.04 AUD 495.55 INR 43.07 CNY 886.34 JPY 541.14 RUB 229.18 UAH FREE One free domain with purchase of a new web hosting plan for 12 month contract term and more |
.guru 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH | .agency 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH | .news 32.99 USD 30.02 EUR 44.54 CAD 25.73 GBP 49.81 AUD 2729.26 INR 237.2 CNY 4881.53 JPY 2980.32 RUB 1262.2 UAH | .club 14.99 USD 13.64 EUR 20.24 CAD 11.69 GBP 22.63 AUD 1240.12 INR 107.78 CNY 2218.07 JPY 1354.2 RUB 573.52 UAH |
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Contacts
- Phone number: +1 877-472-4399
- E-mail: compliance@ipage-inc.com
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Reviews (21)
- Sorting
As a result, I was banned on iPage, I couldn't get my moneyback, tech support didn't even answer my request for a refund. Now I'm really annoyed. It's better to get 5, 10, or 20GB of space and do what you want with that, than believe in a "virtual" unlimited option and get messaged about every file uploaded to the server.
iPage has very slow ftp 30kbs, it's a joke, considering that leading hosting companies offer speeds in the megabits range.
So it's not such a small price, considering all the above issues. I get the feeling that hosting is focused on home pages, which you can host with other companies for less money and better service. It's definitely problematic and even dangerous to host bigger sites here.
When you try to contact the support most of the time you'll have an answer for almost an hour or longer.
I also believe that they disconnect the sites with heavy loads it seems that they don't want to have a lot of files. Good thing is they have money back guarantee and it is not just 30-days but ANYTIME.
Pros:
Cheap hosting packages
Cons:
They don’t use standard Cpanel.
Site migration is expensive ($150)
Slow
I sadly have some clients that use this host, so I am often forced to deal with them and clean up the messes made by their poor service. I think an example is in order here.
I recently had a client whose site went down on Black Friday. This client saw a sudden surge in traffic on that day, as most online retailers do. Now I realize that when you use shared hosting, you should limit your expectations, so I was not really surprised when the site went down. In fact, I had warned the client of this possibility weeks earlier. Unfortunately, I also was not surprised by the poor support I recieved when trying to help my client get the site back up. First, I was on hold for 37 minutes before I got to speak to an agent. When I finally did get an agent, I explained the situation and what I felt needed to be done to fix it. Of course my suggestion is based on more than 15 years in this industry. But instead of listening to my suggestion, the agent spent over 20 minutes trying to resolve it with other irrelevant methods. Finally I angrily demanded he perform the simple action I had asked him to do in the first place. Wouldn't ya know it? When he finally did, my clients site was back online almost immediately. I made it a point to point out that if he had done as requested in the firt place, the call would have lasted less that 5 minutes.
SInce then, I have finally convinced this client to switch hosts!
Their uptime seems fine but you won't get many resources to use on their cheap plans so other than hosting a joomla or wordpress site, I would not put anything heavier than that.
I signed up with iPage through a link in an online review, because I needed a fast and reliable host for my portfolio website. They delivered on the "fast" part, but no so much on the "reliable" aspect.
I was very pleased with the speed test results and how my website performed on the shared servers. But once I started more media files, the situation quickly started going downwards. Page loads quickly dropped and I even had glitches while editing.
The iPage support was less than helpful and only offered to move me to a more expensive plan on a supposedly "more powerful" server.
At this point, I already found another host and gladly moved away.
But recently, I tried their services for another time, and it was not that much exciting.
It's true that their prices are very low compared to others, but unfortunately, it's not the hosting I can recommend.
We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Trial period is a period of time, usually from 7 to 30 days, during which you can use the hosting services for free to test them.
Moneyback policy allows the customer to receive a refund for his order within a certain period after the purchase.
OS means the operating system is installed on the server. We recommend to choose Linux hosting unless your website requires another OS.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
Most websites require MySQL and PHP installed on the server to work correctly. Almost all hosting providers support these technologies.
ASP.NET is a Microsoft web application development platform.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.