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Their customer support is outstanding, particularly for new businesses. The level of assistance I received from their representative was exceptional. Due to a recent stroke, I struggle with memory problems, but the customer service agent was incredibly patient, providing additional explanations and reviews when necessary. I gained insight into their extensive service offerings and how I could gradually establish my online presence. I'm highly content with both Imanila's products and their customer service, and I'm pleased to share my positive experience with others.
In terms of full package, I recommend iManila.PH for having different services to offer. They have SEO, Web design and development that required for the boosting of your website. I am not yet using this hosting but it was highly recommended with my clients. I want to avail their E-commerce service in the future and hope to have best deal I ever have. Thank you.
Hosting rating
verified
Hina Ahmed
Pakistan
15 oct. 2023
Imanila.ph has affordability and fast loading time allowing you to upgrade as your website grows, ensuring it can handle increased traffic, especially during peak time and resource demands. Its user-friendly interface appeals to newcomers, although I have loved their advanced traditional cPanel always available 24/7 with responsive customer support.
Hosting rating
verified
Rehan Khan
United Kingdom
15 oct. 2023
The support receives a perfect 5-star rating for being consistently available and helpful.
On the downside, the hpanel has a few drawbacks, earning it a 3-star rating. These drawbacks include outdated features and severe limitations on file upload sizes. I had hoped for better support for multisite functionality, especially since the new WordPress installation script allows for multisite installation from the start. Currently, I'm facing challenges transferring my sites from my previous hosting provider. FTP connectivity issues persist, even with assistance from the support team. Additionally, the file size restrictions make it difficult to upload my sites, and although I know I can modify the code to install multisite, I'd prefer a more straightforward process. Once these issues are resolved, I believe I'll have a more positive experience with the service.
Hosting rating
verified
Asif zahoor
Pakistan
2 oct. 2023
I have been using Imanila for the last 1 year I have a very good experience with no lag time and very quick loading time also they have a responsive customer care team but I might say they are a bit non-technical and take much longer than usual to solve queries. The price range is very affordable, overall experience is good I recommend it.
Hosting rating
verified
Zameer Nomani
United Kingdom
8 sept. 2023
Whenever we face any problems or need help, their capable representatives promptly attend to our issues. They consistently offer support within an hour for every concern, and they exceed expectations to ensure we are fully content with their services. Unlike other providers, imanila delivers exceptional value for money through their wide range of hosting packages. While some web hosts limit the number of domains allowed, imanila offers ample bandwidth alongside their hosting plans.
Hosting rating
verified
Kenny Alvis
Pakistan
4 apr. 2023
I have been using iManila hosting for a long time and they used to be a good hosting provider. However, things have changed since they moved from cpanel to their new site tools. As a result, I have lost emails for five businesses. Despite several requests for updates, their support team is available 24/7 but has not been helpful and has shown disrespect towards the issue.
I would recommend avoiding iManila if you are in search of a new hosting company. I am also planning to find a more reliable business soon if iManila does not improve their services.
Hosting rating
verified
Lorienz Galarpe
Philippines
27 mar. 2023
iManila.ph hosting services are great and fast even though we just choosed the Shared Plan which is the basic plan, I built a wordpress site for a client of mine with several pages and blog posts in it which I suspect it would require a good amount of RAM and processor to make the website load fast and it did. It has 3000+ blog posts on the website and was continue adding more each week till to date and my client is happy.
No viruse/malware attacks, very secured hosting cpanel service and very reliable server speed.
Pricing is reasonable, a bit pricey but you'll get quality and reliable service. Also I want to mention that they have a great and responsive tech support which is available always when you have problem/issue with your website or cpanel hosting.
Hosting rating
verified
Alex Hales
Pakistan
8 mar. 2023
The imanila team provides excellent support and offers hassle-free refunds or upgrades.However, the speed of their servers is not sufficient for my needs, as my websites receive heavy traffic, resulting in slow loading times. For those with small websites and low traffic, imanila is the ideal choice, as they offer prompt assistance at every stage. If they could improve their speed to meet my expectations, I would have no reason to consider switching to another provider.
Hosting rating
verified
Dycer Paraiso
Philippines
7 mar. 2023
The security is reliable and the price is not that high, good and responsive customer service. The support that they have is perfectly intact. When it comes to long business this hosting service has a good website performance. In Website Interface seems like too much red but can't affect with reliability. You can't appreciate if you look on reviews, try this, general impression will be amazing!
Hosting rating
verified
Noel Villa
Philippines
28 mar. 2020
One of the local companies I tried because of the price. But after getting their service, I realized that every posted rates are just false advertising. I end up paying a lot, plus their billing team are not always online. I just wasted money here.
Hosting rating
verified
John Pardo
Philippines
27 may 2019
I would say that Imanila should improve their customer service support. They do have live support/chat but appears to be in an offline status. When we have to contact their support, it takes almost 30 minutes for a support staff to answer.
Though, the price of their plan in hosting may be a bit expensive than any other services offered locally but rest assured, that the plans they offer will suit your needs.
In terms of their business packages, they do have a variety of option to choose from.
One of the good thing about them is that they do have Website Back Up well simply as it recovers what is lost.
But despite on their chat support, i would still recommend this hosting.
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We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.
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