Editor's opinion
Sean Thompson
I am a full-time web developer & IT professional with more than 18 years experience. I have been working with numerous hosting companies over the years.
First impression
HyperHost, a Ukrainian company established in 2008, has built a reputation for delivering dependable and cost-effective hosting solutions. With a robust customer base exceeding 90,000, they're backed by a team of hosting experts. Their services span Shared Hosting, VPS (virtual private server), and VDS (virtual dedicated server) Hosting, along with Domain Registration, SSL Certificates, CDN (content delivery network), VPN (virtual private networks), and more. They operate from data centers situated in Ukraine, the Netherlands, Bulgaria, and the USA.
Trial Period
Ukrainian customers have the advantage of accessing a free 7-day trial period to evaluate HyperHost's Shared Hosting services. Regrettably, this trial offer is not extended to customers in other regions or countries. Nevertheless, HyperHost provides a 30-day money-back guarantee on all new orders, allowing you to request a full refund if you're unsatisfied within the initial 30 days.
It's important to note that HyperHost does not offer refunds for dedicated servers, DDoS protection, SSL Certificates, CDN, IP addresses, VPN, domain registration or renewal, or Microsoft Licenses.
Billing Cycle
Customers can choose from semiannual, annual, or biennial billing cycles for their Shared Hosting plans, with discounts of up to 24% available for longer-term commitments. Meanwhile, VPS plans offer monthly, quarterly, semiannual, annual, or biennial billing options.
Accepted payment methods include Visa cards, Mastercard, PayPal, Google Pay, Apple Pay, Privat24, Interkassa, Walet1, LiqPay, PerfectMoney, Payeer, as well as Bitcoin via ADVCash.
Control Panel
HyperHost Shared Hosting plans are available with either the ever-popular cPanel Control Panel, designed with a user-friendly graphical interface to simplify the process of managing your hosting account, or ISPmanager, a shared hosting panel that provides a rich feature set for managing websites, such as the ability to provide each domain with a dedicated IP and to switch between different PHP versions.
Their VPS plans include FastPanel, a simple and powerful server management panel, free of charge. Alternatively, ISPmanager is available for an additional monthly fee if preferred.
Limits
Their Shared hosting plans, running on blazing-fast LiteSpeed web servers with SSD drives, Memcache, Opcache, and Redis, are available in 4 affordable options, namely the Mini, the Base, the Comfort, and the About.
The Mini plan comes standard with 1GB disc space, 2x MySQL databases, and is limited to hosting 1 website only, probably not suited for much more than a very basic personal blog. The Base plan offers 3GB space, 10x MySQL databases, a limit of 3 websites, and comes standard with a free domain registration. The Comfort plan features 7GB SSD space, 30x MySQL databases, a limit of 7 websites, and like the Base, comes with a free domain, whilst the About plan boasts 15GB disc space, 60 MySQL databases, as well as a free domain and CDN (content delivery network), and is limited to 20 websites.
All Shared Hosting plans include unlimited POP/IMAP email accounts, a free website builder, complimentary backups, and support PHP versions from 5.0 and up.
Their VPS plans, all featuring a dedicated IP address, free backups, and SSL Certificates by Let’s Encrypt, are available in various scalable plans that range from 10GB SSD space, 1GB RAM, and 1 Core CPU on the VPS Mini, up to 200GB space, 10GB RAM and 4x Core CPUs on the VPS Ultra+ plan.
Website Builder
HyperHost includes the SiteBuilder website builder free on all their Shared Hosting plans. This intuitive drag-and-drop builder comes with over 200, fully responsive and professionally designed templates that are flexible and easy to change. Simply drag & drop elements where you want them, and change colors, fonts, and images, all at the click of a mouse without any coding knowledge whatsoever. Should you prefer they design a site for you, simply get in touch and they will discuss the requirements and provide a quote.
Security
HyperHost implements robust security measures, including network firewalls and antivirus/spam software, to safeguard their servers and accounts, and proudly claim that they had no data leaks in the last 10 years. While their plans include free SSL certificates from Let’s Encrypt, customers can opt for more secure certificates like EV SSL or GoGet SSL Wildcard for an additional fee.
However, it's worth noting that sadly DDoS protection is not offered by HyperHost.
Support
HyperHost support comes in the form of Live Chat, Email, Phone, and even Postal Mail, which came as a bit of a surprise. Their agents are professional and quick to respond, less than a minute on Live Chat and probably around 5 minutes on email in my case – much less than the average response time of 16 minutes they state on their website. Their high ratings on Trustpilot and Google My Business are a testament to their superior level of support.
Conclusion
Pros |
Cons |
- Fast SSD Drives;
- 30-day Money Back Guarantee;
- Free Website Builder;
- Affordable Plans.
|
- Server Uptime Could be Better;
- Costly Add-on Services;
- No DDoS Protection.
|
HyperHost presents an excellent option for those seeking a new hosting provider. With affordable and scalable plans, extensive server coverage in multiple locations, and top-notch support, they offer a compelling choice.