Objective review GoDaddy.com
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- 🌐 Country: USA
- 🎂 Founded: 1999
- 👨 Customers: 21000000 (~40.47 % market)
- 🌎 Servers Location: Spain, USA, Germany, Europe, India, Netherlands, Singapore, Asia, North America
- 🖥️ Control panel: cPanel, Plesk 12, Custom-built
- 📅 Free/Moneyback period: 30 days
Participants in ratings (the place occupied in the rating is indicated in brackets):
Countries: USA (23), Germany (7), Europe (16), India (8), Netherlands (13), Singapore (10), Asia (6), North America (17). Alternatives and competitors: A2Hosting.com (10), Bluehost.com (9), Namecheap.com (7), WPEngine.com (8), DreamHost.com (6), Cloudways.com (9), HostGator.com (6), Squarespace.com (6), OVH.com (11). Disk type: HDD (3). Payment methods: Visa or MasterCard (20), PayPal (18). Control panel: cPanel (21), Parallels Plesk (12). Technologies: ASP.NET (13), MySQL (19), PHP (18), ColdFusion (6). Domains: Domain registrars (8), SSL Certificate (21). Other: Unlimited hosting (16), Secure hosting (8), Website builder (1), Reseller hosting (19). OS: Linux (24), Windows (16). Free trial: Trial period (4), Moneyback (28). CMS: WordPress (21), Drupal (19), Magento (21). Type of hosting: VPS-VDS (26). Hosting for: Adult websites (6), Corporate website (25), Forum (21), E-mail (23), Web-portal (20). Hosting price: Cheap hosting (11), Price-quality ratio (22), Expensive hosting (18), Cheap VPS hosting (21)Overview
First impression
GoDaddy is a web host and domain provider that offers multiple website plans and features. One of the largest domain-hosting companies, GoDaddy also provides multiple add-on services and 24/7 customer support.
GoDaddy started back in 1997 when founder Bob Parsons decided to found a company. He wanted the name “Big Daddy,” but found the domain was taken, so opted for GoDaddy instead.
GoDaddy is a web host and domain registrar. It offers affordable introductory rates and some free features in the first year. Many of its features come with extra costs that can add up quickly.
It’s just very easy to register and manage your account at Godaddy, just click the register button on the top menu or simply purchase any of their services and you'll be redirected to the cart page and automatically generate your account for you ofcourse after you provide your email address.
Also they do have a user friendly account dashboard and are easy to manage with. You can add services, manage client accounts, add websites etc.
Trial period
As of now Godaddy does not offer a free trial on any of their services but they do have a 60 Days Money Back Guaranteed. They are 100% dedicated to providing the very best in Web Hosting and stand by in their commitment with a 60 day Money Back Guarantee.
Billing cycle
GoDaddy offers introductory promotional prices, but you’ll have to pay the regular price when your account renews. Also, although the prices are listed by month, GoDaddy charges annually. The promotional and standard costs are:
- Starter: $4.99 a month, then $4.99 a month on renewal;
- Economy: $6.99 a month, then $9.99 a month on renewal;
- Deluxe: $9.99 a month, then $13.99 a month on renewal;
- Ultimate: $14.99 a month, then $17.99 a month on renewal.
Each plan also offers a free domain for your first term. The Ultimate and Maximum plans include a free SSL certificate.
Control panel
In addition to the native interface, GoDaddy still remains faithful to cPanel for more advanced website management tasks. It uses the standard version of it, so you can easily find all the main management modules – file manager, email accounts, domains, software, and databases.
Setting up GoDaddy is simple whether you choose to go with the site builder option or you want the classic cPanel dashboard. Assuming you opt for shared hosting on a Linux server, just fill out a form when prompted with a username and password and GoDaddy will set up WordPress for you (it’s the CMS the web host suggests).
Limits
The economy plan from GoDaddy is more generous than even some of the best hosting services—25GB goes quickly, though. You can upgrade to one of the higher-priced tiers for 50GB, 75GB or 100GB, respectively.
Along with some web hosts today, GoDaddy doesn’t label its bandwidth allowance as “unlimited,” rather it’s unmetered. This means that it isn’t going to monitor how much data transfer you’re using unless it becomes a problem for others on the same server as your website. If you do use more than what GoDaddy deems appropriate for your plan level, it may request you upgrade your service or the company could suspend your website.
Website Builder
Goddady offers a free Website Builder tool, their Website Builder's designer-made templates make it easy to create the site you've always wanted in minutes, while built-in marketing tools help your business get found in all the right places.
Their website builder tools are also very much easy to navigate, just a drag and drop option you can now build your very own web page design layout or simply use a pre-built theme.
Security
GoDaddy includes a few security features for your website in its web hosting plans, but they’re minimal. You get a basic SSL certificate for free for the first year, daily backups and GoDaddy provides network security for its own servers (24/7 monitoring), but if you want more security, you’ll have to pay.
There are three site security plans that include tools such as malware scan, backup recovery, site cleanups and a web application firewall. These range in price from $6.99 per month to $19.99 per month, with a two-year contract (renewal costs $9.99 per month to $29.99 per month).
OS
Their hosting services offer Linux, Windows, and MAC operating service servers.
Support
If you bump into a problem or want to get an answer to your question, you can get help in GoDaddy in four different ways:
- Live chat support. If you want to get in touch with an agent via the live chat, you’ll have to enable Support Cookies and feedback tools. Then, the system will connect you with the chatbot, and if it doesn’t help – you can get in touch with an agent within a few minutes.
- Phone support. GoDaddy focuses on delivering excellent customer service via their 24/7 phone line. The website has a list of 47 countries with contact numbers to reach the customer service via the phone. The call doesn’t cost you anything, unless you call to/from a different country.
- Help center. GoDaddy comes with a comprehensive help center that includes guides, how-tos, videos, to help all the questions that may arise if you decide to host with this provider. And if you can’t find what you’re looking for, GoDaddy refers to calling their award-winning support.
Their live chat support agent is very responsive and knowledgeable. GoDaddy mentions its award-winning customer support several times across the website, therefore, we’ve tested it out to see if it’s true.
Conclusion
GoDaddy is a reliable and affordable web hosting service that offers a 99.9% uptime guarantee, a no-hassle money-back guarantee and lots of free extras with all hosting plans.
Pros | Cons |
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GoDaddy is one of the most commonly used web hosts and domain registrars in the industry. That said, the company has mixed customer reviews — many don’t appreciate its high renewal fees, and GoDaddy charges extra for several features other hosts offer at no cost. If you’re looking for a web host and domain registrar, make sure to shop around before committing.
FAQ:
❔What is GoDaddy used for?
GoDaddy is mostly used for domain registration and management services. It also has a big choice of web hosting plans, a website builder, and several built-in marketing tools. To sum this up, GoDaddy is a giant in the online services market and is used for building an online presence.
✅Can I get a free domain with GoDaddy?
Yes, you can get a free domain with GoDaddy when you are purchasing web hosting or website builder services. A free domain is included in all of their plans. You can pick from .com, .biz, .club, co.uk, .net, .org, .co, .info, .rocks, .spce, and other popular top-level domains.
✴️Is GoDaddy safe?
GoDaddy ensures basic security only. It provides you with protection from fraud, viruses, and spam. However, it lacks advanced measures, such as DDoS protection and a regular site backups option. Considering that such hosting providers as Hostinger include all of these features with its plans, GoDaddy could use an upgrade in terms of security.
Plans
Economy | Deluxe | Ultimate | Maximum | Plus Launch | |
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DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Websites | 1 pcs | 10 pcs | 25 pcs | 50 pcs | 50 pcs |
Database | 10 pcs | 25 pcs | 50 pcs | 100 pcs | ∞ |
Disk Space | 25 Gb | 50 Gb | 75 Gb | 100 Gb | 100 Gb |
Platform | linux | linux | linux | linux | linux |
Control panel | cPanel | cPanel | cPanel | cPanel | cPanel |
Details | Details | Details | Details | Details |
1 vCPU | 1 vCPU | 2 vCPU | 4 vCPU | 8 vCPU | |
Price |
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Memory (RAM) | 2 Gb | 2 Gb | 4 Gb | 8 Gb | 16 Gb |
DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Disk Space | 40 Gb | 40 Gb | 100 Gb | 200 Gb | 400 Gb |
Platform | linux | linux | linux | windows | linux |
Control panel | - | cPanel, Plesk | cPanel, Plesk | Plesk | - |
CPU | - | - | - | - | - |
CPU Cores | 1 pcs | 1 pcs | 2 pcs | 4 pcs | 8 pcs |
Details | Details | Details | Details | Details |
DS-32 | DS-32 | DS-64 | DS-128 | DS-256 | |
Price |
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Memory (RAM) | 32 Gb | 32 Gb | 64 Gb | 128 Gb | 256 Gb |
DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Disk Space | 1000 Gb | 1000 Gb | 1000 Gb | 2000 Gb | 2000 Gb |
Platform | windows | linux | linux | linux | linux |
Control panel | Plesk | cPanel | Plesk | - | - |
CPU | 3 GHz | 3 GHz | 4.5 GHz | 2.9 GHz | 2.9 GHz |
CPU Cores | 16 pcs | 4 pcs | 6 pcs | 16 pcs | 16 pcs |
Details | Details | Details | Details | Details |
.biz 11.99 USD 10.91 EUR 16.19 CAD 9.35 GBP 18.1 AUD 991.93 INR 86.21 CNY 1774.16 JPY 1083.18 RUB 458.74 UAH FREE One free domain with purchase of a new 12-, 24- or 36-month web hosting plan. | .co.uk 11.99 USD 10.91 EUR 16.19 CAD 9.35 GBP 18.1 AUD 991.93 INR 86.21 CNY 1774.16 JPY 1083.18 RUB 458.74 UAH FREE One free domain with purchase of a new 12-, 24- or 36-month web hosting plan. | .com 0.01 USD 0.01 EUR 0.01 CAD 0.01 GBP 0.02 AUD 0.83 INR 0.07 CNY 1.48 JPY 0.9 RUB 0.38 UAH | .fm 169.99 USD 154.69 EUR 229.49 CAD 132.59 GBP 256.68 AUD 14063.27 INR 1222.23 CNY 25153.42 JPY 15356.9 RUB 6503.82 UAH |
.life 1.99 USD 1.81 EUR 2.69 CAD 1.55 GBP 3 AUD 164.63 INR 14.31 CNY 294.46 JPY 179.78 RUB 76.14 UAH | .name 14.99 USD 13.64 EUR 20.24 CAD 11.69 GBP 22.63 AUD 1240.12 INR 107.78 CNY 2218.07 JPY 1354.2 RUB 573.52 UAH | .net 14.99 USD 13.64 EUR 20.24 CAD 11.69 GBP 22.63 AUD 1240.12 INR 107.78 CNY 2218.07 JPY 1354.2 RUB 573.52 UAH | .org 9.99 USD 9.09 EUR 13.49 CAD 7.79 GBP 15.08 AUD 826.47 INR 71.83 CNY 1478.22 JPY 902.5 RUB 382.22 UAH |
.pro 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH | .xxx 149.99 USD 136.49 EUR 202.49 CAD 116.99 GBP 226.48 AUD 12408.67 INR 1078.43 CNY 22194.02 JPY 13550.1 RUB 5738.62 UAH | .co 19.99 USD 18.19 EUR 26.99 CAD 15.59 GBP 30.18 AUD 1653.77 INR 143.73 CNY 2957.92 JPY 1805.9 RUB 764.82 UAH | .io 39.99 USD 36.39 EUR 53.99 CAD 31.19 GBP 60.38 AUD 3308.37 INR 287.53 CNY 5917.32 JPY 3612.7 RUB 1530.02 UAH |
.me 11.99 USD 10.91 EUR 16.19 CAD 9.35 GBP 18.1 AUD 991.93 INR 86.21 CNY 1774.16 JPY 1083.18 RUB 458.74 UAH FREE One free domain with purchase of a new 12-, 24- or 36-month web hosting plan. | .us 7.99 USD 7.27 EUR 10.79 CAD 6.23 GBP 12.06 AUD 661.01 INR 57.45 CNY 1182.28 JPY 721.82 RUB 305.7 UAH | .ws 9.99 USD 9.09 EUR 13.49 CAD 7.79 GBP 15.08 AUD 826.47 INR 71.83 CNY 1478.22 JPY 902.5 RUB 382.22 UAH | .city 7.99 USD 7.27 EUR 10.79 CAD 6.23 GBP 12.06 AUD 661.01 INR 57.45 CNY 1182.28 JPY 721.82 RUB 305.7 UAH |
.today 1.99 USD 1.81 EUR 2.69 CAD 1.55 GBP 3 AUD 164.63 INR 14.31 CNY 294.46 JPY 179.78 RUB 76.14 UAH | .xyz 1.99 USD 1.81 EUR 2.69 CAD 1.55 GBP 3 AUD 164.63 INR 14.31 CNY 294.46 JPY 179.78 RUB 76.14 UAH | .online 0.99 USD 0.9 EUR 1.34 CAD 0.77 GBP 1.49 AUD 81.9 INR 7.12 CNY 146.49 JPY 89.44 RUB 37.88 UAH | .guru 3.99 USD 3.63 EUR 5.39 CAD 3.11 GBP 6.02 AUD 330.09 INR 28.69 CNY 590.4 JPY 360.46 RUB 152.66 UAH |
.agency 1.99 USD 1.81 EUR 2.69 CAD 1.55 GBP 3 AUD 164.63 INR 14.31 CNY 294.46 JPY 179.78 RUB 76.14 UAH | .news 11.99 USD 10.91 EUR 16.19 CAD 9.35 GBP 18.1 AUD 991.93 INR 86.21 CNY 1774.16 JPY 1083.18 RUB 458.74 UAH | .club 2.99 USD 2.72 EUR 4.04 CAD 2.33 GBP 4.51 AUD 247.36 INR 21.5 CNY 442.43 JPY 270.12 RUB 114.4 UAH |
Contacts
- Address: 2155 E. GoDaddy Way Tempe, AZ 85284 USA
- Phone number: 1-480-366-3546, +1 480 463 8300
- E-mail: legal@godaddy.com
- All
- General impression
- Support
- Reliability
- Price
- Website performance
- Website interface
- Control panel
- Livechat
- Payment process
- Security
Reviews (38)
- Sorting
Cpanel is very confusing, (even entering isn't from the standard URL).
Most additional services are offered for a fee (even Perl).
But Godaddy is probably the largest registrar in the world, so you could probably use them with no problem. (The price of the domains is a little bit higher though). I used the support once - nothing extraordinary, but works quickly (though not that great). But it's almost all Hindus or Malaysians answering.
On one hand they have really multi-lingual site, which may be important to some clients (cannot say anything about the support, as I contacted the english-speaking team), this company is friendly to freelancers (I haven't seen the easy access sharing anywhere else), they have nice support agents, who speak without accent and help you really fast (at least I got help quite quickly all times I had to contact them). Prices they offer are also not very high and what I love the most is that they fairly mention the renewal rate right under the initial pricing.
But there are definitely cons, which would stop me from buying their hosting packages. A lot of assistance or additional services may cost you a fortune. Like using the system backups to restore any corrupted or lost content may be up to $100, or they can notify you about the security issue in your account, but if you want to rely on their serfvices, it will also be paid.
Still for those who can afford paying for full support in any situation this may be a great choice.
I honestly admire them for the speed and uptime no questions to that. Same goes with the security even if they offer free SSL but only on selected packages/plan. The control panel system didn't seem very convenient or easy.
For me it's not a recommendable hosting most specially to those starters. But for customer that doesn't care about money they can have this.
They don't offer Let'sEncrypt free SSL cert, instead you have to purchase expensive certificate.
They also add and upsell you everything possible. They auto include most offers that you didn't want to order. And on top the renewal rates are pretty higher than the initial ones. As with domains when you first register domain, or purchase hosting plan you get a discounted price. But when you renew the products, they double or triple the price. Another con is that you'll have to wait forever for support and live chat. Overall I do not recommend this company.
Godaddy is not a good hosting company, we all know very well that they are a domain registrar and I agree the fact that they are good at it at least till now. I cannot trust their hosting services for sure due to following reasons.
1) Lack of CPanel Security, yes you hear it right. I have recovered more than 20 websites of my clients hosted on Godaddy based Linux hosting. All the websites were hacked and there is no Antivirus scanner inbuilt to scan the files and fix any possible malware. This is a bad news for business owners who accept reservations, bookings and any other forms through their websites which are hosted with Godaddy.
2) Still old CPanel software, we all know that CPanel updates its software regularly to fix bugs, optimize functionality, improve security, speed and add new features. When you purchase Godaddy hosting, you will be using a Cpanel version oldest than bluehost or hostgator or any other popular hosting providers you hear about on Google. I am not saying that those competitors offer latest CPanel, but they are far better than Godaddy.
3) No Free SSL Certificates. Last time when I checked Godaddy Cpanel, I could not find LetsEncrypt Free SSL Module available for customer to issue a SSL certificate to the domains hosted on particular account. This means you have to either buy it from Godaddy for yearly recurring price or you have to use third party shared SSL from cloudflare.
4) Pricing is the worst part, when you buy hosting for the first time they will offer your best price in the market, but when you renew the plans they charge hefty amounts which will recover their discounts previously offered while you purchased. The plans pricing does not justify for the hardware or software they are providing for the money you spend.
5) Customer support is worst, You will be connected to a non technical support person most of the time, who cannot fix any issue and thus wasting days and days to solve simple issue. Although they are available 24/7 and 365 days as they claim, their support persons are usually not helpful most of the time.
Google search is far better to resolve issues yourselves than contacting them. If you are a non technical customer your time will be burned reaching them for help without any issue resolution for days, weeks or even months.
I will not recommend Godaddy for Linux Web Hosting, whatever may be the plan they claim, stay away from them and be peaceful. Domains are also good only for the first term, pricing wise. For the second year move your domain to flat price domain registrar.
Note: Now a days they started to make it difficult for customers to use their DNS manager, by declining or denying to make DNS changes if you are using their web hosting and would like to switch hosting to new providers due to your own reasons. So bear in mind about this critical issue.
Pros:
Reliability
Speed
Security
Good customer support
Cons:
A bit expensive compared to other hosting providers
They don’t have too many economic packages for single website users
Note: Last year, I needed to migrate all my files from one place to another inside Godaddy, I asked their help and they said the charge is $99 per site! Eventually, I did it myself.
The only problems I've had are with pricing and speed. GoDaddy is on the more expensive side, compared to other popular options like Bluehost. Sometimes, I've also had some of my CMS websites run a little slow.
Other than that, it's been a great option to use and I still use it to host my personal blog / website and my other start-up landing pages.
Pros:- WordPress hosting is faster then any other. My site went live just after install and loading good. Even the managed options is well to go. Fast speed, quality of support and good promotional offers make them one of the best choice.
Cons:- Renewal prices are bit higher. Don't pay them full for year you will receive the rude support.
Godaddy offers overvalued domains registration and renewal price can be more expensive, without mentioning you must pay extra money for every security feature for your website, something that is included with your plan in many other hostings.
In conclusion, I think Godaddy is good for basic and newly websites but I would not hire it for a very big project.
First thing i want to point out, the customer support.
The staff is ready and available to you 24 hours a day, seven days a week, and they typically respond very quickly. They are very patient and eager to talk you through any issues you may have.
On the negative side, like many other hosting providers, the initial domain registration is cheap with a SIGNIFICANT increase on renewal.
They will charge you a lot for everything from migrations, to backups, SSL certificates, and pretty much anything else you’d need. Their wordpress hosting is also super slow and based on this, i would not recommend GoDaddy.
The shared hosting is good to be dedicated for a blog or a simple website that has a limited amount of daily traffic.
They are however NOT the cheapest hosting company in the market, and their domains tend to lean towards the expensive side. It gives the impression that you are paying for the pleasure of doing business with them.
For a once-off, hosting a site with them is fine. However, if you are in the website business, you quickly start seeing through the charade. Their hosting support is not that great. They offer a restricted/watered down version of cPanel and it only serves to frustrate if you are a technical person that knows what he is doing.
My VPS server doesn't have the best of speeds in spite of all possible optimizations.
On the downside, it has many annoying upsells and high renewal rates. Even so, it is worth a second look if you’re after a budget-friendly hosting provider.
Apart from being expensive their support team is always busy one big reason maybe they have way too many customers and very less customer support team members.
Overall the user experience and their website is good and the speed is also excellent but I am going to not recommend this just because of their support system.
I can get hosting half of their price yet get support 24/7 so I would i pay more?
So if you're willing to pay more and you are technical enough to handle your own servers and website this is for you. but if you are not techinal and need support don't go with godaddy find something cheaper who ahs 24/7 support.
They're expensive, slow, change their UI too frequently, and their support is sub-par.
They may be big, but they're not all they advertise to be.
If you want to call them for help you have to wait normally 1-2 hours for them to connect. One more tricky thing is they do not offer free SSL and to install them you might need to hire a developer.
The pricing is extremely high and will change on every upgrade or renewal. The speed is reasonable though but their server response time is slow.
Not recommended.
The CMS user interface is also simply, clean and easy to navigate.
Their prices are reasonably competitive, although feels a bit pricey when it comes round to your renewal.
I found the support knowledgeable and helpful - always important for me.
Speed and reliability has been up and down over the years but I have found lately this has improved greatly.
Its loading times are not spectacular. The support is slow and it seems they have too many people to help.
Until today I haven´t had any issues with reliability to be fair.
The platform is complex even for experienced users. Making any changes in your plan, DNS, SSL, or whatever you need is so difficult and takes forever to propagate when is done. Even login into your account is tricky.
I perceive that the only intention for this provider is to sell you more and more stuff, and they charge a lot for every little product or service.
Their prices could be better, especially on renewal. I got impression too, that they just want to sell us something that we don't need and we will had to renew it at high prices.
They could offer more reliable services with much better support for the price they charge. I would recommend you to avoid this web hosting. There are much better web hosting service around.
We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Trial period is a period of time, usually from 7 to 30 days, during which you can use the hosting services for free to test them.
Moneyback policy allows the customer to receive a refund for his order within a certain period after the purchase.
OS means the operating system is installed on the server. We recommend to choose Linux hosting unless your website requires another OS.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
Most websites require MySQL and PHP installed on the server to work correctly. Almost all hosting providers support these technologies.
ASP.NET is a Microsoft web application development platform.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.