Objective review 123-reg.co.uk
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Price:
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Speed:
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Reliability:
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Support:
- 🌐 Country: United Kingdom
- 🎂 Founded: 2000
- 👨 Customers: 1000000 (~39.61 % market)
- 🌎 Servers Location: United Kingdom
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🎁 Coupon:
MAYUK
25% off Web Hosting
- 🖥️ Control panel: cPanel, Plesk
- 📅 Free/Moneyback period: 14 days
Participants in ratings (the place occupied in the rating is indicated in brackets):
Countries: United Kingdom (5). Alternatives and competitors: A2Hosting.com (6), Namecheap.com (4), Cloudways.com (5), Squarespace.com (3). Disk type: SSD NVMe (3). Control panel: cPanel (9), Parallels Plesk (4). Technologies: ASP.NET (5), MySQL (8), PHP (8), Java (5). Domains: Domain registrars (2), Free domain (8), SSL Certificate (8). Other: Unlimited hosting (6), Website builder (26). OS: Linux (10), Windows (6). Free trial: Moneyback (10). CMS: MODX (7), TYPO3 (8). Type of hosting: Shared hosting (9), VPS-VDS (18). Hosting for: Corporate website (10), Forum (9), E-mail (8). Hosting price: Cheap hosting (3), Cheap VPS hosting (13)Overview
First impression
123 Reg is a British domain registrar and web hosting company founded in 2000 by brothers Jonathan Brealey and Tim Beresford-Brealey, who before this also set up Heart Internet and Webfusion. This established UK brand, acquired by Host Europe in 2003 and ultimately ending up under the ownership of GoDaddy in 2017, has received numerous awards during the two-decade reign and boasts to have registered over 3.5 million domains and hosting a million + websites worldwide from their eco-friendly data centers, all running on hardware from the world’s leading manufacturers, including the latest HP and Dell servers along with the latest generation of Intel processors.
Their initial focus was primarily on domain registrations but has shifted more towards hosting services over time, and they currently offer Shared Hosting, VPS Hosting, and Dedicated Server Hosting packages to their predominantly UK client base.
Short customer review about 123-reg.co.uk
Comparative table of the main characteristics of the TOP-10 hosting providers
Company name | Cheapest shared hosting plan | Most expensive shared hosting plan | WordPress hosting | Website builder | Dedicated servers | Cloud hosting | Additional features | Uptime for your website |
Hostinger.com | $1.99 | $8.99 | Yes | Yes | No | Yes | Minecraft Hosting | excellent |
A2Hosting.com | $1.99 | $11.99 | Yes | Yes | Yes | No | No | excellent |
AccuWebHosting.com | $3.99 | $7.99 | Yes | No | Yes | Yes | Forex VPS Hosting | excellent |
FastComet.com | $1.79 | $3.74 | Yes | No | Yes | Yes | No | excellent |
Kamatera.com | No | No | No | No | No | Yes | No | excellent |
UltaHost.com | $3.29 | $12.99 | Yes | No | Yes | No | MineCraft - Game Server, 7 Days To Die - Game Server |
excellent |
Scalahosting.com | $2.36 | $11.96 | Yes | No | No | Yes | No | medium |
InMotionHosting.com | $2.29 | $11.91 | Yes | No | Yes | Yes | Minecraft Server Hosting | excellent |
Name.com | $6 | $13 | Yes | Yes | No | Yes | No | very bad |
123-reg.co.uk | £2.99 ($3.74) |
£7.49 ($9.47) |
Yes | Yes | Yes | No | No | excellent |
Trial Period
123 Reg offers a 30-day full money-back guarantee on all their hosting services. To qualify for a refund, cancellation requests must be made within 30 days of placing the initial order and no later than that. This must be done by telephone at +44 (0)345 450 2310, or by raising a support ticket via their control panel. It probably goes without saying, but I think it is important to mention that there are no refunds on domain registrations.
Billing Cycle
All their products have a monthly, quarterly, or yearly payment option, however, their shared hosting packages offer the ability to pay for multiple years at a time, while their VPS allows only one year at a time. 123 Reg offers generous discounts on longer commitments, and depending on the size of the order placed, you could get up to 20% off, or at least a minimum of 10% discount as this is all tailored around the packages you choose. They will accept all major Credit and Debit cards, as well as PayPal as a payment method.
Control Panel
123 Reg makes use of the ever-popular cPanel on all their plans. If you are not familiar with it yet, it allows non-savvy users and experts alike to easily manage their websites, domains, emails, and other aspects of their hosting account from one user-friendly web interface. VPS users will also have Plesk as an option.
Limits
On their Shared Hosting, they offer customers 4 options, namely Starter, Standard, Pro, and Ultimate, none of which offers much to write home about. The Starter plan comes with a decent amount of hosting space, 100GB in total, and although about 20GB of that will be used for preinstalled content like the Operating System, cPanel, and more, it should be sufficient. The problem comes in with the allocated CPU and RAM. Users will only get 1 CPU and 512MB RAM - which is shared between multiple users on the same server. Bear in mind that they don't mention the storage to be SSD, let alone NVMe SSDs, so I assume it will still run on slow and outdated HDDs. For me personally, this plan is a tad too basic.
Starter doesn't offer much more, except for a couple more MySQL databases that you probably won't need and unlimited storage. The Pro plan comes bundled with 2 CPUs and 1GB RAM, and the Ultimate plan has 2 CPUs with 2GB RAM (not shared RAM).
VPS Hosting also comes in four options, Starter, L, XL, and XXL. All that sets them apart is the allocated disc space, CPUs, and RAM allocated on each, with the Starter Plan featuring 1CPU, 512MB RAM, and 25GB Hosting space, whilst the XXL boasts 3 CPUs, 3GB RAM, and 150GB space.
All plans, whether Shared or VPS, come with unlimited Bandwidth.
Website Builder
123 Reg has its own, easy-to-use website builder that comes at an additional monthly cost. There are 4 options that range from £5.59 to £34.99, each with a few more value-added features than the previous one. Customers can choose from dozens of pre-built, mobile-friendly templates, all of which can be easily customized with drag-and-drop tools. They also have a selection of copyright-free content available, including images, icons, and video backgrounds, should you not have your own materials. Simplicity does come at the cost of the flexibility and options allowed, so if you’re looking for something more complex, Managed WordPress might be the way.
Security
Security comes in the form of web application firewalls (WAF), database firewalls, and DDoS protection. Their shared hosting Pro packages and higher come standard with a free SSL certificate, while the Premium plan comes with AutoSSL, a program that allows you to add an SSL certificate automatically, free of charge.
As for the VPS plans, they are completely blank slates and don’t come with SSL certificates or AutoSSL. For the packages that do not offer SSL certificates, customers have the option of buying one at an additional cost, with the cheapest one being an eye-watering £47.88+ VAT per year.
All their Virtual Private Servers are backed up once every 24 hours. So, in the unlikely event of hardware failure, your VPS can easily be recovered with very little downtime.
OS
123 Reg uses the Linux Operating System on their shared and premium hosting packages. Their VPS Hosting plans allow for both Linux and Windows, so Microsoft products can be incorporated into websites more easily.
Support
123 Reg offers 24/7 support in the form of a Live Chat that is available from 9 AM to 7 PM daily, a Ticketing System, and Phone support that is available for all users from 8 AM to 10 PM on weekdays and 9 AM to 5 PM on weekends.
Their support is entirely UK-based and customers need to be logged in to log a fault or to use The Live Chat function, as those options aren’t available otherwise. This could make things tricky to get urgent help if you are based in another time zone.
The agents are friendly, and knowledgeable and do respond quickly (within 6 minutes in my case) should you contact them within their normal support hours.
Conclusion
Pros | Cons |
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For a company that's been around for more than 20 years, I expected a bit more, to be honest. The impression I get is that they just do the bare minimum to keep going, and lack that spark that some of the up-and-coming hosting providers have. Their plans are basic, their support average and they don't have the best reputation when it comes to server reliability and uptime. They might be an option for someone that is UK based and looking to host their personal blog or website, but for businesses, there are better providers.
Plans
Economy | Deluxe | Ultimate | Maximum | |
Price |
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DDoS Protection | Yes | Yes | Yes | Yes |
Websites | 1 pcs | 10 pcs | 25 pcs | 50 pcs |
Database | 10 pcs | 25 pcs | 50 pcs | 100 pcs |
Disk Space | 25 Gb | 50 Gb | 75 Gb | 100 Gb |
Platform | linux | linux | linux | linux |
Control panel | cPanel | cPanel | cPanel | cPanel |
Details | Details | Details | Details |
Linux 1 vCPU | Linux 4 vCPU | Linux 2 vCPU | Windows 2 vCPU | Linux 8 vCPU | |
Price |
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Memory (RAM) | 2 Gb | 8 Gb | 4 Gb | 4 Gb | 16 Gb |
DDoS Protection | Yes | Yes | Yes | Yes | Yes |
Disk Space | 40 Gb | 200 Gb | 100 Gb | 100 Gb | 400 Gb |
Platform | linux | linux | linux | windows | linux |
Control panel | Plesk | - | cPanel | Plesk | - |
CPU | - | - | - | - | - |
CPU Cores | 1 pcs | 4 pcs | 2 pcs | 2 pcs | 8 pcs |
Details | Details | Details | Details | Details |
.biz 14.09 USD 12.82 EUR 19.02 CAD 10.99 GBP 21.28 AUD 1165.67 INR 101.31 CNY 2084.9 JPY 1272.89 RUB 539.08 UAH | .co.uk 1.01 USD 0.92 EUR 1.36 CAD 0.79 GBP 1.53 AUD 83.56 INR 7.26 CNY 149.45 JPY 91.24 RUB 38.64 UAH FREE A free domain for your first year with annual hosting plans. | .com 0.01 USD 0.01 EUR 0.01 CAD 0.01 GBP 0.02 AUD 0.83 INR 0.07 CNY 1.48 JPY 0.9 RUB 0.38 UAH FREE A free domain for your first year with annual hosting plans. | .life 2.55 USD 2.32 EUR 3.44 CAD 1.99 GBP 3.85 AUD 210.96 INR 18.33 CNY 377.32 JPY 230.37 RUB 97.56 UAH |
.name 19.22 USD 17.49 EUR 25.95 CAD 14.99 GBP 29.02 AUD 1590.07 INR 138.19 CNY 2843.98 JPY 1736.33 RUB 735.36 UAH | .net 17.94 USD 16.33 EUR 24.22 CAD 13.99 GBP 27.09 AUD 1484.18 INR 128.99 CNY 2654.58 JPY 1620.7 RUB 686.38 UAH | .org 17.94 USD 16.33 EUR 24.22 CAD 13.99 GBP 27.09 AUD 1484.18 INR 128.99 CNY 2654.58 JPY 1620.7 RUB 686.38 UAH | .pro 6.40 USD 5.82 EUR 8.64 CAD 4.99 GBP 9.66 AUD 529.47 INR 46.02 CNY 947.01 JPY 578.18 RUB 244.86 UAH |
.xxx 141.01 USD 128.32 EUR 190.36 CAD 109.99 GBP 212.93 AUD 11665.76 INR 1013.86 CNY 20865.25 JPY 12738.84 RUB 5395.04 UAH | .co 19.22 USD 17.49 EUR 25.95 CAD 14.99 GBP 29.02 AUD 1590.07 INR 138.19 CNY 2843.98 JPY 1736.33 RUB 735.36 UAH | .io 51.27 USD 46.66 EUR 69.21 CAD 39.99 GBP 77.42 AUD 4241.57 INR 368.63 CNY 7586.42 JPY 4631.73 RUB 1961.59 UAH | .me 14.09 USD 12.82 EUR 19.02 CAD 10.99 GBP 21.28 AUD 1165.67 INR 101.31 CNY 2084.9 JPY 1272.89 RUB 539.08 UAH |
.us 7.68 USD 6.99 EUR 10.37 CAD 5.99 GBP 11.6 AUD 635.37 INR 55.22 CNY 1136.41 JPY 693.81 RUB 293.84 UAH | .ws 21.78 USD 19.82 EUR 29.4 CAD 16.99 GBP 32.89 AUD 1801.86 INR 156.6 CNY 3222.79 JPY 1967.61 RUB 833.3 UAH | .city 32.04 USD 29.16 EUR 43.25 CAD 24.99 GBP 48.38 AUD 2650.67 INR 230.37 CNY 4740.96 JPY 2894.49 RUB 1225.85 UAH | .today 5.12 USD 4.66 EUR 6.91 CAD 3.99 GBP 7.73 AUD 423.58 INR 36.81 CNY 757.61 JPY 462.54 RUB 195.89 UAH |
.xyz 2.55 USD 2.32 EUR 3.44 CAD 1.99 GBP 3.85 AUD 210.96 INR 18.33 CNY 377.32 JPY 230.37 RUB 97.56 UAH | .online 2.55 USD 2.32 EUR 3.44 CAD 1.99 GBP 3.85 AUD 210.96 INR 18.33 CNY 377.32 JPY 230.37 RUB 97.56 UAH | .guru 5.12 USD 4.66 EUR 6.91 CAD 3.99 GBP 7.73 AUD 423.58 INR 36.81 CNY 757.61 JPY 462.54 RUB 195.89 UAH | .agency 6.40 USD 5.82 EUR 8.64 CAD 4.99 GBP 9.66 AUD 529.47 INR 46.02 CNY 947.01 JPY 578.18 RUB 244.86 UAH |
.news 14.09 USD 12.82 EUR 19.02 CAD 10.99 GBP 21.28 AUD 1165.67 INR 101.31 CNY 2084.9 JPY 1272.89 RUB 539.08 UAH | .club 6.40 USD 5.82 EUR 8.64 CAD 4.99 GBP 9.66 AUD 529.47 INR 46.02 CNY 947.01 JPY 578.18 RUB 244.86 UAH |
testing
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
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Australia (Sydney)
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Germany (Munich)
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Japan (Tokyo)
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Russia (Moscow)
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Great Britain (London)
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США, Нью-Йорк, Гарден Сити
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USA (Los Angeles)
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South Africa (Johannesburg)
Contacts
- Address: 123 Reg, 5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA
- Phone number: +44 (0)345 450 2310
- All
- General impression
- Support
- Reliability
- Price
- Website performance
- Website interface
- Control panel
- Livechat
- Payment process
- Security
Reviews (17)
- Sorting
Pricing also affordable compared to other Managed wordpress hosting servers. I haven't tested out their technical support as of that time they don't have Live support yet, you can only contact them through email or call their support phone numbers which is also not that convenient as I am on different time zone.
But overall, their service and hosting server is great, very fast and and affordable.
18 April 2023 @ 01:50
Im not want use your service. accountname: presenttrue@yandex.com password: 000Vladimir.
18 April 2023 @ 01:50
Thanks for getting in touch. A ticket has been created for you and we will respond to you shortly.
18 April 2023 @ 23:10
Hello, Vladimir.Thank you for contacting 123 Reg support. I hope this message finds you well.
To close an account, all the services need to be canceled, including the domains, and all payment methods removed from the account.
You can remove the payment method from here https://www.123-reg.co.uk/secure/cpanel/payment-methods.
The domain freedominternational.uk has been suspended from what I see, but we can try to remove it from our end.
After the payment method has been removed, let us know.
Kind regards, Sebi
18 April 2023 @ 23:32
ready https://www.123-reg.co.uk/secure/cpanel/payment-methods
19 April 2023 @ 00:13
Thank you for the confirmation.
We will escalate this ticket further to the 2nd tier technicians, so they can remove any reference from your account, which means that you will be able to terminate your account.
Kind regards
Sebi, 123 Reg
19 April 2023 @ 01:03
should I expect a letter from them ?
19 April 2023 @ 10:20
Hi,Thank you for reaching out to us regarding the permanent closure of your 123-Reg account.
We have confirmed that the domain references have been removed from your account.
To close your 123-Reg account, please follow the instructions outlined in the article linked below:
https://www.123-reg.co.uk/support/my-account/how-do-i-terminate-my-123-reg-account/
Best regards,123 reg
19 April 2023 @ 17:20
...but your websystem want login/password on this way, after I push button "If you wish to close your account, you can do so here" with this hyperlink: https://www.123-reg.co.uk/secure/cpanel/account/review_data_verification ,but my login/password NOT ACCEPT ! A check it many times.
19 April 2023 @ 23:27
wait second day...
20 April 2023 @ 15:42
login presenttrue@yandex.com/pass:xxxx
20 April 2023 @ 18:11
Hello,We feel sorry to hear that you want to leave 123 Reg.
Your request is now being handled by our specialised department that will remove any stuck service so no further actions are needed from your end.The account deletion is an automated process carried out by our system therefore, once completed, you will no longer have access to this support ticket nor you will not be able to log into your 123 REG Control Panel anymore.
Best Wishes, John , Advanced Technical Support Team
20 April 2023 @ 20:00
ok, but third day, hoster cannot perform an elementary operation )
21 April 2023 @ 15:23
Hello,This request is handled by our system administrators, I will keep an eye on this request and email you once the account is fully deleted.Due to a high volume of tickets we do not have an ETA so your patience is highly appreciated.
Kind Regards, John , Advanced Technical Support Team
23 April 2023 @ 18:17
Hello,Unfortunately, the matter which represents the topic of this ticket is still ongoing and our technical team is trying to have it fixed in the shortest time possible. Please accept our apologies for the delay in providing the much-awaited solution, your understanding being greatly appreciated.Kind Regards, John , Advanced Technical Support Team
27 April 2023 @ 10:40
Hello,Thank you for contacting 123 Reg Support.I apologize for the length of time it takes to have this request solved.
We're currently still waiting for a reply from our development team on this matter.Thank you again for all your patience.
Should there be any more information that we can offer on the matter, or if you encounter any other issues, please do not hesitate to contact us.Best wishes,John , Advanced Technical Support Team
27 April 2023 @ 23:06
You carry nonsense. I will publish your answers in the media, will you be satisfied?
Their support is good but sometimes it can take a few hours to get a reply. Their interface can be a little confusing, I much prefer a full cpanel but they give me a more limited view.
In terms of where it matters I find the speed of 123 reg sites more than acceptable, I have had a lot scoring high on google pagespeeds, with the heavier wordpress websites not doing so well (to be expected)
The added bonus with 123 is their account switch service, I can build a website for a client and then get it moved to their own hosting account effortlessly
We needed a reliable host and we had very few problems at all with 123-reg. I would use them again.
They hosted email, web and database for this customer for both .co.uk and .org domains.
We needed a number of bespoke installs on VPS including FFMPEG and they just did not understand.
What I found most frustrating was them not taking any responsibility for the issues that only manifested themselves after the move. We have not gone back to WebhostingUK.
Over the years I haven't experienced many problems, although at one point I had multiple websites hacked. On investigating I found other 123-reg websites had also been hacked but 123-reg denied their servers had been breached. This was quite a few years ago now.
Their ticket system is useful and chat is readily available.The time to resolve issues could be a bit faster.
They are a little more expensive as they are UK based.
I have found the up time to be good and haven't had any issues for a long time.
Will continue to use as generally I am happy with their services.
The DNS manager is really simple to use and the any changes are propagated immediately. The UK based support team are extremely helpful and they have loads of useful help articles and support forums. They did recently have an issue with their DNS manager but this was managed well with frequent updates.
Some of the out of the box products are aimed more at small businesses who do not have their own IT team and are "out of the box" services, but if that is what you are looking for then the support is great and they will help you if you get lost.
Server hosting is pretty expensive for what you get, and they do not promote it as a product all that much, domains and web hosting are more their bread and butter.
Would definitely recommend if you are looking for a good domain registrar and DNS provider.
We highly recommend not to purchase the cheapest hosting package. Usually, they come with a row of issues: the server is often down, the hardware is outdated, lousy and slow support, registration and payment errors, etc.
For your convenience, we have created a tool that can help you to choose the right hosting package for you just by answering a few simple questions.
CMS is a content management system. A lot of hosting providers offer so-called CMS optimized packages. However, this is a marketing trick because most CMSs do not have special software or hosting requirements.
Trial period is a period of time, usually from 7 to 30 days, during which you can use the hosting services for free to test them.
Moneyback policy allows the customer to receive a refund for his order within a certain period after the purchase.
OS means the operating system is installed on the server. We recommend to choose Linux hosting unless your website requires another OS.
Bulletproof hosting - it’s a type of service that allows to host almost any type of content, even the restricted one (adult content, warez, spam etc). Bulletproof hosting providers do not remove your content in case someone reports an abuse.
Unlimited hosting - refers to companies that provide packages with unlimited disk space, bandwidth, number of domains, databases or email accounts, etc. This is usually a marketing trick but sometimes you can find something worth a try.
Secure hosting - it’s a type of service when the hosting provider is mostly responsible for the security of the user’s account: updates the software installed on their servers, provides an antivirus and malware scanner, firewalls and basic anti-DDoS protection, etc.
DDoS-protected hosting - companies that provide packages that include anti-DDoS protection. These packages are considerably more expensive than regular ones. Nevertheless, they’re totally worth their price because the company will ensure that your website is secured from cyber attacks.
Most websites require MySQL and PHP installed on the server to work correctly. Almost all hosting providers support these technologies.
ASP.NET is a Microsoft web application development platform.
The more comfortable the control panel is, the easier will it be for you to change the website and hosting account settings.
Most hosting providers that are in TOP20 in our rating offer user-friendly control panels, such as cPanel, Plesk or DirectAdmin. That’s why we recommend to pay attention to other, more important parameters, while choosing a hosting provider.